**responsabilidades**: realización de rondas para verificación física de toda la infraestructura del datacenter. toma y análisis de parámetros físicos y eléctricos de todos los equipos de fuerza y clima existentes en el datacenter realización de informes sobre el estado de la infraestructura física, de fuerza y clima del datacenter. atención de contratistas que realizan mantenimiento de la infraestructura de fuerza, clima, seguridad electrónica, sistema de detección y extinción de incendios. realizar acompañamiento de contratistas, seguimiento a ejecución de mantenimientos y proyectos. brindar apoyo a las otras áreas de infraestructura del datacenter. generación de informes de las rondas realizadas. entrega de informe de gestión de turno presentar informe sobre incidentes, novedades, fallas sobre la infraestructura física, fuerza y clima datacenter. informe de gestión de actividades **educación**: tecnólogo o técnico en electricidad o refrigeración. tarjeta profesional mínimo 2 años de experiência en el manejo y operación de la infraestructura de centros de datos incluye: aires acondicionados de precisión, ups, plantas eléctricas, sts, tableros eléctricos sistemas de respaldo con baterías....
**responsabilidades**: coordinar el equipo técnico interno y/o externo y velar por su desempeño. responsable de la excelencia de los servicios y la actitud de su equipo (incluidos terceros) realización de mantenimiento correctivo con los clientes relevamientos y tratamiento de temas pendientes identificados en los informes interfaz con el cliente, con el objetivo de representarlo internamente en vertiv, tanto para la relación como para el seguimiento del contrato, etc. reuniones externas con el cliente elaboración de informes de gestión análisis y conferencia de informes de campo (arranques, correctivos y preventivos) solicitud cotizaciones y solicitud de piezas archivo de informes en la red dar seguimiento a los procesos y brindar retroalimentación constante a los clientes conferencia y aprobación de informes de gastos del equipo evaluación del desempeño del equipo seguimiento del mantenimiento del cliente, siempre y cuando sea necesario responsabilidad total con el cliente, dando seguimiento a todos los procesos internos, buscando soluciones, etc. proponer mejoras a los clientes asegurar que el personal esté bien capacitado en los diferentes equipos que se incluyen en los contratos y la base instalada de la unidad de negocio supervisar que todo su job description personal tenga el epp, las herramientas y el equipo correctos para su trabajo y que se usen correctamente supervisar al personal de servicio para que siga los procedimientos de seguridad y salud y calidad al realizar su tarea asignada verificar la productividad del personal de servicio atraves...
**responsibilities** - site leader and responsible for the operation of information systems in colombia. - provides guidance for local technology projects and evaluates the best technical options, time, scope, and cost. - responsible for the infrastructure of i go and data in the site of colombia - maintains the optimal functioning of the computer room and the devices hosted there through maintenance and configurations. - responsible for the configuration, administration and maintenance of the servers. - communicate, guide, implement engineering software with global support groups. - provide second level user support for incidents that require local resolution and cannot be resolved by the service desk. - provide hands-on support for global it project implementations and perform various job-related tasks as assigned. - collaborates with the company's global support groups to resolve end-user technology issues. - support the installation/configuration of hardware and software in accordance with corporate policies and as designed by the end user team. - provide customer satisfaction by managing work orders with efficient communication, documentation, and timeliness. - supports pc replacement programs and emergency swaps. - maintain the utmost confidentiality in all conversations, documents, correspondence, research records, information, data, etc. - assist in asset management of all end user devices and manage the stock level of spare equipment. **qualifications** - implementation of the windows operating system. - administration, monitoring and implementati...
Job category: infrastructure job description: provide competent technical support to all users in a timely manner following standardized processes to identify, analyze and solve any problems related to end user computers and their applications. provide vertiv employees with support on all aspects of end-user computing digital assets (including but not limited to laptops, desktops, printers, and mobile phones). handle the internal infrastructure request with external providers to guarantee the correct follow-up of the end user request. provide support to the platform service team for issues/programs/initiatives and projects related to corporate infrastructure. responsibilities - site leader and responsible for the operation of information systems in colombia. - provides guidance for local technology projects and evaluates the best technical options, time, scope, and cost. - responsible for the infrastructure of i go and data in the site of colombia - maintains the optimal functioning of the computer room and the devices hosted there through maintenance and configurations. - responsible for the configuration, administration and maintenance of the servers. - communicate, guide, implement engineering software with global support groups. - provide second level user support for incidents that require local resolution and cannot be resolved by the service desk. - respond to ticket requests and service desk outages via phone, email, or online incident management, ensuring ticket integrity and follow-up with other team members should the incident escalate . - provide hands-on...
Provide competent technical support to all users in a timely manner following standardized processes to identify, analyze and solve any problems related to end user computers and their applications. provide vertiv employees with support on all aspects of end-user computing digital assets (including but not limited to laptops, desktops, printers, and mobile phones). handle the internal infrastructure request with external providers to guarantee the correct follow-up of the end user request. provide support to the platform service team for issues/programs/initiatives and projects related to corporate infrastructure. responsibilities - site leader and responsible for the operation of information systems in colombia. - provides guidance for local technology projects and evaluates the best technical options, time, scope, and cost. - responsible for the infrastructure of i go and data in the site of colombia - maintains the optimal functioning of the computer room and the devices hosted there through maintenance and configurations. - responsible for the configuration, administration and maintenance of the servers. - communicate, guide, implement engineering software with global support groups. - provide second level user support for incidents that require local resolution and cannot be resolved by the service desk. - respond to ticket requests and service desk outages via phone, email, or online incident management, ensuring ticket integrity and follow-up with other team members should the incident escalate . - provide hands-on support for global it project impl...
Provide competent technical support to all users in a timely manner following standardized processes to identify, analyze and solve any problems related to end user computers and their applications. provide vertiv employees with support on all aspects of end-user computing digital assets (including but not limited to laptops, desktops, printers, and mobile phones). handle the internal infrastructure request with external providers to guarantee the correct follow-up of the end user request. provide support to the platform service team for issues/programs/initiatives and projects related to corporate infrastructure. responsibilities site leader and responsible for the operation of information systems in colombia. provides guidance for local technology projects and evaluates the best technical options, time, scope, and cost. responsible for the infrastructure of i go and data in the site of colombia maintains the optimal functioning of the computer room and the devices hosted there through maintenance and configurations. responsible for the configuration, administration and maintenance of the servers. communicate, guide, implement engineering software with global support groups. provide second level user support for incidents that require local resolution and cannot be resolved by the service desk. respond to ticket requests and service desk outages via phone, email, or online incident management, ensuring ticket integrity and follow-up with other team members should the incident escalate . provide hands-on support for global it project implementations ...
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