Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? we see opportunities where others see problems ️ we see close where others se...
Location colombia employment type full time location type remote department legal about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, ...
Location medellín employment type full time location type remote department sales about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services a...
About addi we are a technology company working to transform credit and banking in latin america starting with point of sale finance. we aim to build fair, simple and affordable financial services that empower our clients, treating them with dignity, and building financial freedom. we launched in february 2019 and have already served millions of clients and disbursed millions of dollars. we operate as a full stack startup. we have built our core systems and processes from scratch, and we believe our technology and analytics platform will drive our progress into the years to come. we come at this with deep experience building and growing technology teams and financial products. as important as what we do is how we do it. we are a conscious company and are deeply committed to working and living our five core values - a company of owners inspiring colleagues, we pull rabbits out of hats, we care and we trust, act with integrity, win today every day, and scale exponentially. we are backed by andreessen horowitz, monashees, village global, and an outstanding team of individual angels, including kevin ryan, josh abramowitz, and scott weiss. what you will do - take e2e ownership and operate the software that you design, develop, test and release into production. - work closely with designers, engineers, and product owners to build great products and experiences for our clients and allies. - architect and develop world-class user interfaces which combines usability, maintainability, and performance. - develop software on a daily basis using our frontend technical stack based...
Location colombia employment type full time location type remote department strategy about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, service...
Location colombia employment type full time location type remote department marketing about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. with a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every...
Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, where everyone has the same opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you've read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: our farmer sr will be responsible for the growth of the brands associated with the restaurant vertical and maintaining their operations at optimal levels. in our team, you will move the needle and contribute to the accelerated growth of restaurants in latin america. we are looking for people passionate about sales and technology. as part of rappi, you will be responsible for: promoting strategies to improve partner operations and management for greater growth. conducting periodic 360° analysis of brands to provide recommendations for growth and process optimization (metrics analysis, commercial proposal design, campaigns, ads, etc.). encouraging self-management of your portfolio accounts through training on tools designed for partners, addressing operational needs, performance analysis, and creating commercial campaigns. actively participating in training to master various company processes and products. imple...
Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: el brand development supervisor is responsible for leading the growth strategy and business development of a brand portfolio within rappi. this includes managing key accounts, executing commercial campaigns, analyzing results, and aligning with internal teams to ensure objectives are met. this role requires strategic thinking, commercial skills, and a strong data orientation. as part of rappi, you will be responsible for: being the main contact point with assigned brands, developing long-term relationships. identifying growth opportunities, promotions, strategic products, and tactical execution on the platform. negotiating commercial agreements and defining monthly and quarterly action plans to increase orders and gmv. coordinating with marketing, operations, and product teams to execute campaigns and ensure an excellent user experience. monitoring key kpis of the portfolio (sales, sla compliance, product availability, stock, etc.). preparing performance re...
About addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day. about the role this is where you come in. be...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: como asistente en customer experience (cx) serás responsable en apoyar la operación de tiendas integradas en rapp. serás el primer punto de contacto para nuestros aliados y apoyarás en tareas clave para asegurar una experiencia fluida y satisfactoria. no se requiere experiencia previa; buscamos alguien con ganas de aprender, actitud proactiva y habilidades básicas en comunicación y análisis. as part of rappi, you will be responsible for: atención básica al aliado: brindar soporte inicial a nuestros aliados, resolviendo dudas comunes o canalizando los casos al equipo correspondiente. seguimiento de casos: apoyar en el registro, actualización y seguimiento de solicitudes o incidentes reportados por las tiendas. comunicación clara : interactuar de forma amable y efectiva con aliados y equipos internos para dar visibilidad sobre los casos. tareas operativas: colaborar en procesos simples relacionados con la g...
Location colombia employment type full time location type remote department sales about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. with a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: we’re looking for a machine learning engineer who is passionate about automation, data engineering, and emerging technologies. you’ll play a key role in designing, building, and maintaining data-driven solutions that scale ai capabilities across the company. this role involves working with apis, orchestrating workflows, and implementing machine learning pipelines that drive real impact. as part of rappi, you will be responsible for: responsibilities design, build, and maintain restful apis to serve machine learning models. develop and orchestrate data and ml pipelines using airflow . build scalable ml solutions and workflows using python . query, transform, and analyze data using sql , preferably in snowflake . use docker for containerization and deployment of applications. work with git for version control and collaborative development. collaborate cross-functionally in agile environments (scrum, kanban)...
Join rappi and be part of a company that is changing paradigms and revolutionizing the way we perceive time! why choose rappi? we see opportunities where others see problems we see closeness where others see distance we see adrenaline where others see pressure become part of a team where everyone is capable of anything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. interested? discover how you can deliver magic with us through your rappi mission. impact on our ecosystem: register invoices, debit and credit notes sent by suppliers reconcile supplier current accounts as part of rappi, your responsibilities will include: studying in final semesters or graduate in administrative or financial careers, public accountant, or management degree with experience in accounts payable teamwork skills good command of excel and it tools experience in erp, sap (preferred but not required) register invoices, debit and credit notes from suppliers reconcile supplier current accounts identify purchase orders follow up on blocked invoices respond to internal and external user inquiries participate in process improvement initiatives, suggesting and promoting their implementation requirements to join our neon universe: good communication and interpersonal skills worker type: contractor company: rappi technology colombia for more information, visit our website https://about.rappi.com/es and check our reviews on glassdoor https://acortar.link/eqm07q . we look forward to building and delivering magic together! #rappi #j...
Location colombia employment type full time location type remote department marketing about addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. with a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every...
Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. impact on our ecosystem: experimentation & execution: own end-to-end execution of analytical projects (usually ab tests), from ideation to implementation at scale. design, track kpis, define data-driven recommendations, and assist product and business teams in scaling outcomes. planning: build and track quarterly plans. develop business cases for initiatives, define quarterly okrs, and monitor weekly targets. cross-team collaboration: partner with regional leaders and product teams to make data-driven decisions, providing robust documentation and clear communication. analytics: learn analytics tools, primarily sql, to gather insights, identify opportunities, and create data-visualization reports. responsibilities: as part of rappi, you will be responsible for: analyzing data to inform decisions designing and executing experiments collaborating with cross-functional teams key requirements: desired work experience: 2+ years experience as a data analyst or data scientist background in making data-backed...
Hey, it's time for you to join us and show the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: the sr accountant analyst will be responsible for planning, organizing, and performing the full range of professional accounting and auditing work in support of all financial activities and account reconciliation. the key focus of this role is to provide operational capability and expertise for service shares across the organization. as part of rappi, you will be responsible for: maintaining and reconciling general ledger accounts. preparing and analyzing financial statements and reports. assisting with month-end and year-end closing procedures. ensuring compliance with regulatory requirements and company policies. performing internal controls in compliance with sox. supporting audits by providing necessary documentation and explanations. what are the requirements to be part of this neon universe? qualifications: minimum of 3 years of experience in relevant positions. proven experience in audit support. strong knowledge of accounting and processes. excellent ...
Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing the way we think about time! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: as part of the procurement team, we are looking for a supplier manager who will play a key role in ensuring operational excellence in the supplier lifecycle. this position focuses on supporting our end-to-end p2p (procure-to-pay) process by managing the supplier experience—from onboarding to issue resolution and data integrity. the successful candidate will help enable streamlined procurement operations by acting as the main point of contact between our systems (coupa) and our supplier base. this is a critical role for ensuring compliance, smooth operation, and system governance, ideal for someone who is detail-oriented, organized, and thrives in a dynamic, high-growth environment. as part of rappi, you will be responsible for: own the end-to-end supplier onboarding process, ensuring timely registration and approval in internal procurement systems (mainly coupa). manage and maintain the supplier master data...
Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, where everyone has the same opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: como analista de proyectos, serás responsable de garantizar la obtención, identificación y análisis de data de la operación del área de proyectos. te centrarás principalmente en mejorar los niveles de servicio con nuestros stakeholders externos, colaborar con la alta dirección y aplicar planes de acción basados en el análisis de datos. as part of rappi, you will be responsible for: consolidación de datos & reportería: consolidar la data de resultados diarios y semanales, generar alertas para identificar las inconsistencias que permitan establecer planes de acción. gestión del nivel de servicio: colaborar con el equipo de proyectos para asegurar que se cumplen los niveles de servicio y los objetivos y resultados clave (okrs), a través de análisis. colaboración catálogos: desarrollar una estrecha relación de trabajo con el equipo de data maestra donde se revisen discrepancias de datos maestros, creación de cat...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: we are looking for a data scientist with hands-on experience in developing and deploying data-driven solutions. in this role, you will design predictive models, automate processes, and contribute to scalable data products that create real business value. you’ll collaborate closely with engineers, analysts, and business stakeholders to turn raw data into actionable insights and intelligent systems. as part of rappi, you will be responsible for: responsibilities develop and deploy machine learning models for a variety of use cases. automate workflows and data pipelines using tools like airflow or custom python scripts. perform exploratory data analysis and feature engineering. package and deploy models using docker in production environments. use git for version control, code reviews, and team collaboration. work with large datasets to uncover insights and trends. collaborate with cross-functional teams to ...
Join rappi and be part of a company that is changing paradigms and revolutionizing how we perceive time in our work environment! why choose rappi? we see opportunities where others see problems we see closeness where others see distance we see adrenaline where others see pressure be part of a team where everyone is capable of achieving everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. interested in how you can create magic with us? discover your rappi mission and its impact on our ecosystem: turbo payments analyst as a turbo payments analyst, you will be responsible for monitoring, analyzing, and optimizing payment flows within our turbo operation. this role is key to ensuring the correct execution of payments to our partners, managing accounts payable, and continuously improving transaction processes. monitor compliance with the purchasing flow (firm and consignment). verify that each invoice has valid support (purchase order or settlement). record and track errors or non-compliance in the flow. conduct weekly reconciliations between submitted, validated, and paid invoices. escalate any inconsistencies to your immediate supervisor. participate in updating and improving process quality controls. requirements: technical or university degree in administration, accounting, industrial engineering, or related fields. 1-2 years of experience in control, back office, or audit areas. intermediate/advanced knowledge of excel and google sheets. attention to detail, organization, and proactive att...
Hey, it's time for you to join us showing the world we are the company that is changing paradigms, where we revolutionize the hours, minutes and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything , where we all have the same opportunities, regardless of gender identity, race, religion, nationality, age, disability, training or experience. did you like what you have read so far? find out how you will deliver magic together with us through your rappi mission check out how it will impact our ecosystem: the consolidation manager will be responsible for coordinating and executing the financial consolidation process of rappi group, ensuring accurate and timely presentation of consolidated financial statements in compliance with local and international accounting standards (ifrs and us gaap). this role will work closely with accounting teams, external and internal auditors, and key stakeholders such as corporate finance, fp&a, and legal, within a fast-paced and high-growth environment. as part of rappi, you will be responsible for: lead the monthly, quarterly, and annual financial consolidation process for the group, including multiple legal entities across various geographies. ensure the accuracy, consistency, and regulatory compliance of consolidated reports under ifrs. coordinate with local accounting teams and shared service centers to receive timely and accurate financial information. automate consolid...
Overview forusall is a fast-growing, vc-backed fintech company that has already brought cryptocurrency to the $7.3t 401(k) market. we're the first and only 401(k) provider enabling participants to invest directly in spot crypto alongside traditional retirement investments — and our growth reflects that. founded by industry veterans who previously transformed retirement plans for fortune 500 companies, we’re backed by top venture capital firms and fintech leaders who share our mission to democratize access to modern, diversified retirement portfolios. about the role we’re looking for a colombia-based independent contractor to serve as an operations analyst. in this open-ended, project-based engagement, you’ll help us scale our core operations through data analysis, automation, and ai-enhanced workflows. what you'll do gain expertise in our payroll and operations systems that process hundreds of millions of dollars monthly support data audits, reconciliations, and reporting workflows design and implement automation tools and ai-assisted processes identify opportunities for improving operational efficiency and scalability collaborate with cross-functional u.s.- based teams what we’re looking for 2+ years of experience in operations, data analysis, or similar roles strong proficiency in excel and sql detail-oriented with strong analytical and problem-solving skills professional-level english communication (written and verbal) enthusiasm for ai and automation (bonus: experience with llms or no-code tools) self-starter mindset — thrives in fast-paced, unstructured environments e...
Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you've read so far? find out how you will deliver magic together with us through your rappi mission. check out how it will impact our ecosystem: como inside sales supervisor, serás responsable de liderar a un equipo de ejecutivos de ventas enfocados en la adquisición de nuevos comercios de forma remota. deberás garantizar el cumplimiento de metas de activación, la calidad del pipeline comercial y la ejecución impecable del proceso de ventas. este rol combina liderazgo operativo, análisis comercial y coaching constante del equipo. as part of rappi, you will be responsible for: liderar, motivar y desarrollar a un equipo de inside sales agents para alcanzar los objetivos de activación semanal y mensual. monitorear y optimizar los principales indicadores de desempeño: llamadas efectivas, conversiones, ciclos de venta, calidad de data, etc. asegurar el cumplimiento de los procesos comerciales y estándares de calidad definidos por la vertical. analizar el funnel de ventas y proponer estrategias para incrementar la tasa de conversión y mejorar la eficiencia del equipo. brindar coachi...
Hey, it's time for you to join us in showing the world that we are a company changing paradigms, revolutionizing hours, minutes, and seconds! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. did you like what you have read so far? find out how you will deliver magic with us through your rappi mission. impact on our ecosystem: será responsable de brindar soporte especializado a los aliados comerciales en temas relacionados con cambios contractuales, pagos y demás solicitudes del proceso contractual. este rol requiere habilidades analíticas, atención al detalle y un alto enfoque en atención al cliente, con el objetivo de asegurar una experiencia fluida, oportuna y eficaz para los aliados de la vertical de restaurantes. responsibilities include: realizar el análisis, gestión y solución de solicitudes escaladas desde nivel 1 para cambios contractuales y pagos. montaje de tarjetas, actualización y control de cambios contractuales a través de zoho cms, según lineamientos legales y operativos. seguimiento a casos abiertos, gestionando y documentando cada etapa del proceso hasta su cierre en crm, kustomer. identificación, análisis y resolución de problemas vinculados a discrepancias o ajustes en pagos. escalamiento oportuno y coordinación con áreas internas para resolución. uso de herramien...
About addi we are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. today, we serve over 2 million customers and partner with more than 20,000 merchants, making addi colombia’s fastest-growing marketplace. we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. as the country’s leading buy now, pay later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. in the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably. our mission has earned the trust of world-class investors, including andreessen horowitz, architect capital, gic, goldman sachs, greycroft, monashees, notable capital, quona capital, union square ventures, victory park capital, and more, who back our vision for the future. with their support, we are not just growing—we are transforming latin america’s financial ecosystem and shaping the next generation to shop, pay, and bank in colombia. but what truly sets us apart is how we build. we are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day. about the role this is where you...
Overview at forusall, we’re revolutionizing the u.s. retirement industry with cutting-edge ai technology. based in san francisco, our fintech startup is on a mission to provide cost-efficient retirement solutions for small and mid-sized businesses. founded by industry pioneers who reimagined 401(k) plans for fortune 500 companies, we’re supported by top-tier venture capitalists and financial tech experts who share our passion for empowering everyday americans to achieve financial security. founded by industry veterans who previously transformed retirement plans for fortune 500 companies, we’re backed by top venture capital firms and fintech leaders who share our mission to democratize access to modern, diversified retirement portfolios. about the role we are seeking a senior ai engineer with deep hands-on experience in building, fine-tuning, and deploying modern ai systems. you’ll play a pivotal role in architecting intelligent applications, driving applied research into production, and building infrastructure for real-time, scalable ai services. if you thrive at the intersection of systems engineering and applied ml/llms, and want to ship agentic, intelligent applications, you’ll love this role. this role is highly cross-functional and ideal for someone excited about autonomy, fast-paced iteration, and working on novel problems. what you’ll do - design and develop production-grade ai applications using python and/or javascript - fine-tune and deploy llms, vision models, or other foundation models (e.g., using huggingface, openai fine-tuning apis, pef...
Hey, it's time for you to join us in showing the world that we are a company that is changing paradigms, revolutionizing the way we think about time! do you want to know why rappi? ️ we see opportunities where others see problems ️ we see close where others see distance ️ we see adrenaline where others see pressure. join a team where we are all capable of everything, with equal opportunities regardless of gender identity, race, religion, nationality, age, disability, training, or experience. interested? discover how you can deliver magic with us through your rappi mission. impact on our ecosystem: we are looking for a motivated, curious, and analytical-minded cx analyst to enhance our merchants' experience at rappi. this key role involves identifying operational issues, analyzing basic data, and proposing improvements to support and service processes. responsibilities include: - analyzing performance of placements and identifying trends and improvement opportunities. - providing operational support by following up on recurring issues affecting merchants and collaborating with internal teams for timely and effective assistance. - performing basic data analysis on cx metrics (complaints, reopenings, tmo, resolution times, etc.) and identifying patterns indicating process or tool failures. - documenting processes and relevant cases to facilitate internal knowledge sharing, and maintaining updated records and reports of incidents or findings. - interacting with merchants to resolve operational or support issues, escalating complex cases proactive...
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