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CUSTOMER EXPERIENCE AGENT IN LOGISTICS - AUTOMOTIVE FOCUS

Customer experience agent in logistics. automotive focus join to apply for the customer experience agent in logistics. automotive focus role at monarch transport group inc customer experience agent in logistics. automotive focus 4 days ago be among t...


GENAI SOFTWARE ENGINEER - CAREER COACH AGENT

Genai software engineer. career coach agent join or sign in to find your next job join to apply for the genai software engineer. career coach agent role at platzi genai software engineer. career coach agent 3 days ago be among the first 25 applicants...


BOGOTÁ FIELD AGENT

fully

Únete al equipo de marco mkt y juntos co-creemos estrategias y soluciones que marquen la vida de las personas en la industria del trade marketing. 🤩🌟 ¿qué necesitamos de ti?💯 experiencia mínima de 3 años en roles similares (estrategias de trade marketing, contacto con clientes, planes de marketing) , preferiblemente en industrias relacionadas a las de tecnológica o de consumo masivo. dominio del inglés, habilidades analíticas avanzadas y experiencia con herramientas como excel y crm. ¿cuál es el perfil que buscamos? 🧐 profesionales en marketing, administración de empresas o afines. experiencia en gestionar actividades comerciales y de ventas, que incluyen la planificación de campañas de marketing, visitas mensuales a puntos de venta, análisis de precios de la competencia y actividades promocionales. 3. presentar seguimientos semanales y resultados , proporcionando insights clave sobre el desempeño de los productos por categoría y recomendando acciones para mejorar las ventas.
¿qué te ofrecemos?🫶 1. salario $7.500.000 2. prestaciones de ley
3.beneficios corporativos el camino para unirte a nuestro equipo:🚀 preselección inicial: al aplicar, responderás una serie de preguntas iniciales para determinar si cumples con los parámetros mínimos requeridos. entrevista con avi y llamada breve:

si superas la preselección, realizarás una entrevista con avi, nuestro bot de reclutamiento, seguida de una llamada corta (menos de 15 minutos) con nuestro reclutador. entrevista con la cuenta:

si avanzas en el proceso, tendrás una entrevi...


CLIENT SUPPORT AGENT - BARRANQUILLA

Lo que ofrecemos: - jornada laboral: 40 horas semanales (5 días laborables, 2 días libres). - salario competitivo: $2,457,000 (candidatos b2 en inglés) - $3,080,000 candidatos trilingües (portugués) basado en una semana laboral de 40 horas - *beneficios:* contrato indefinido con todos los beneficios legales más formación completa remunerada . calificaciones: - nivel inglés/portugués b2. - debe estar ubicado en barranquilla. - 18 años o más. - título de secundaria. - fuertes habilidades multitarea. - conocimiento de soporte técnico - excelente disposición hacia el servicio al cliente. - para extranjeros: se requiere ppt válido y pasaporte. - en el sitio horarios: 24 horas al día, 7 días a la semana: se requiere disponibilidad de tiempo completo....


CONTACT CENTER OPERATIONS MANAGER – GCOE LATAM

Overview about gallagher gcoe latam gallagher gcoe latam is part of gallagher’s global network of centers of excellence, designed to deliver scalable, high-quality, and cost-effective solutions. with a strategy aligned to enterprise priorities, risk diversification, and long-term value creation, gcoe latam positions itself as a dynamic and future-ready partner. through strategic service planning and the leverage of global talent, we drive operational efficiency, innovation, and sustainable growth across the region. job purpose: the contact center operations manager will lead daily operations of the latam contact center, overseeing customer service and quality assurance teams. this role focuses on continuous improvement, technology implementation, performance management, and cross-functional collaboration to ensure exceptional service delivery and alignment with global standards. how you'll make an impact duties and responsibilities: • oversee daily operations of the latam contact center, including customer service and qa teams. • lead coaching initiatives, real-time feedback, and performance tracking to drive agent development. • manage the implementation of new platforms (, genesys) and support regional expansion projects. • coordinate ivr system enhancements and serve as a key contributor to customer experience initiatives. • monitor and report on key performance indicators (kpis), ensuring consistent goal achievement. • facilitate training programs and onboarding for new hires across multiple divisions. • collaborate with global teams to ensure sla compliance and operati...


AI CONSULTANT (LEAD) ID35730

Job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - partner with sales and business teams to identify client needs and participate in sales calls to shape compelling ai offerings; - collaborate with clients to define ai roadmaps, prioritize use cases, and translate business needs into actionable ai solutions; - design and lead proof-of-concepts (pocs) using generative ai (e.g., llms, rag pipelines, agents) and predictive ai (e.g., forecasting, classification, clustering); - act as a trusted strategic advisor, helping clients understand where ai fits in their product or data journey; - collaborate with internal teams to ensure a smooth transition from early consulting phases to implementation; - contribute to proposals, workshops, and documentation for ai adoption initiatives; - optionally: evangelize our capabilities by writing, speaking, or mentoring internally. must haves - 5+ years of ai/ml experience , with proven delivery of both predictive and generative ai solutions in business settings; - demonstrated consulting experience (e.g., client-facing, pre-sales support, fractional cto work, or agency consulting); - hands-on experience with generative ai t...


CALL CENTRE AGENT

Full time Tiempo completo

¡Únete a nosotros en nuestro emocionante trayecto! iqvia ™ es the human data science company ™, enfocada en el uso de datos y ciencia para ayudar a los clientes de la salud a encontrar mejores soluciones para sus pacientes. formada a partir de la fusión de ims health y quintiles, iqvia ofrece una amplia gama de soluciones que aprovechan los avances en información, tecnología, análisis e ingenio humano para impulsar la atención médica. actualmente nos encontramos en la búsqueda de profesionales del área de la salud que quieran ser parte de un gran proyecto con una importante farmacéutica multinacional. aux. enfermería gestión remota objetivo del cargo buscamos profesional de la salud de preferencia tecnólogo en enfermería o en salud pública o profesional como cuidador de pacientes o gestor estamos buscando asesores de servicio al paciente a través del call center con la capacidad de programar y agendar de manera planificada y organizada en el centro de llamadas que tengan excelentes habilidades de comunicación y administración para trabajar como asesores para dar seguimiento a los pacientes enrolados en el psp. la comunicación es la clave del éxito en este equipo en crecimiento y podrá demostrar su ética de trabajo comprometidos con los pacientes de las diferentes patologías que da soporte el psp. requisitos carrera técnica o tecnológica en enfermería experiencia mínima de un año en actividades relacionadas al tratamiento y adherencia del paciente a programas de soporte en el sector salud. compromiso con la educación del paciente sólidas habilidades de comunicación efectiva,...


AI CONSULTANT (LEAD) ID35730

Agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - partner with sales and business teams to identify client needs and participate in sales calls to shape compelling ai offerings; - collaborate with clients to define ai roadmaps, prioritize use cases, and translate business needs into actionable ai solutions; - design and lead proof-of-concepts (pocs) using generative ai (e.g., llms, rag pipelines, agents) and predictive ai (e.g., forecasting, classification, clustering); - act as a trusted strategic advisor, helping clients understand where ai fits in their product or data journey; - collaborate with internal teams to ensure a smooth transition from early consulting phases to implementation; - contribute to proposals, workshops, and documentation for ai adoption initiatives; - optionally: evangelize our capabilities by writing, speaking, or mentoring internally. must haves - 5+ years of ai/ml experience , with proven delivery of both predictive and generative ai solutions in business settings; - demonstrated consulting experience (e.g., client-facing, pre-sales support, fractional cto work, or agency consulting); - hands-on experience with generative ai tools and models (e...


CONVERSION AND RETENTION AGENTS

CDI

At techbiz global, we are providing recruitment service to our top clients from our portfolio. we are currently seeking a conversion and retention agents to join one of our clients' teams. if you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. job title: conversion & retention agent locations: anywhere about the role: we’re seeking dynamic conversion and retention agents to join a fast-paced, high-energy sales environment in the capital market and igaming sectors. your mission? turn leads into clients and keep them engaged and trading. responsibilities: engage new leads, convert them into active clients maintain strong relationships with existing clients upsell and cross-sell financial products or services provide high-level client support to boost retention meet and exceed kpis in a performance-driven setting native or fluent in english + one of the following: spanish, german, dutch, french, italian, portuguese, etc. 1–2+ years’ experience in conversion/retention excellent communication & negotiation skills results-driven, motivated by performance and bonuses ability to work under pressure in a target-driven team why join: competitive base salary + generous commissions international, multicultural work environment opportunity to grow within a leading industry relocation assistance may be provided...


SPECIALIST OFR (OAM) | RL427

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


DATA ENTRY CLERK - SURVEY PANELIST

Make cash at home by participating in paid surveys - data entry agent - customer service rep - part time we are trying to find individuals across the country to participate in paid surveys - apply asap! we provide you the chance to earn additional earnings from home (remotely) and also to determine your own involvement schedule. at this work, you will be doing different jobs such as data entry, executing email feedback, testimonials, surveys and also various other on-line projects. this work at home opportunity is very rewarding and also will help form the industry and also influence new products concerning market. sometimes you will even get to see products before the public as well as participate in evaluating them. you'll be helping companies collect data to help projection trends and also influence future organisation choices based on the information provided. - earn cash taking surveys. up to $35 per completed survey! - various payment methods, including paypal, direct check, or on-line digital present card codes - part-time - work remotely and earn extra revenue from home. visit this link to apply : http://track.usasjbtracking.com/5ea98386c6fe190001255bc4 apply : if you are the sort of person who is self-motivated as well as comfy working on your own in the house, enjoy such work as email customer service, data entry and also evaluate products, then you are the person we are searching for. data entry agent come from all different backgrounds consisting of, data entry, telemarketing, client service, sales, clerical, secretary, management assistant, assi...


DIGITAL LEASING AGENT

Nuestro cliente, una empresa del sector inmobiliario enfocada en la gestión y arrendamiento de propiedades residenciales , busca a su próximo digital leasing agent para fortalecer su equipo en bogotá, colombia. este rol es clave para garantizar la experiencia de los futuros residentes, apoyando en la atracción, calificación y seguimiento de prospectos a través de medios digitales, y contribuyendo al logro de los objetivos de ocupación e ingresos de la compañía. objetivos del cargo: ejecutar estrategias digitales de arrendamiento que aseguren altos niveles de ocupación e ingresos. brindar un servicio al cliente excepcional durante todo el proceso de renta. actuar como primer filtro y enlace entre prospectos digitales y el equipo de leasing en sitio. responsabilidades: gestión comercial y de clientes contactar prospectos de campañas digitales mediante llamadas, correos y whatsapp. calificar clientes potenciales (ingresos, historial crediticio, necesidades). agendar visitas presenciales con leasing agents en sitio. dar seguimiento puntual a los clientes para apoyar en el cierre de la renta. marketing y generación de leads monitorear y evaluar la efectividad de campañas digitales, proponiendo mejoras. ejecutar actividades de marketing y programas de referidos para atraer leads calificados. analizar competencia y tendencias de mercado para detectar oportunidades. gestión operativa y administrativa utilizar crm/yardi para registrar disponibilidad, tráfico, datos de clientes y actividades de arrendamiento. elaborar informes de gestión y resultados de sus ...


FRENCH BILINGUAL CUSTOMER SERVICE & LEAD QUALIFICATION AGENT

This is a remote position. role name: bilingual customer service & lead qualification agent (english & french) schedule: full-time position monday to friday flexible hours, up to 40 hours a week. usually best calling times 9am - 12pm & 3pm - 8pm client timezone: est. /canada, montreal performance bonus; this will be discussed during interviews. job description this is an exceptional opportunity to be the welcoming first voice for excited prospects who have discovered premium lighting solutions through social media. you’ll guide potential clients through understanding how architectural lighting can transform their properties, working with a proven system that includes comprehensive scripts, thorough training, and performance-based rewards. this customer service-focused role involves lead qualification rather than sales pressure, allowing you to focus on understanding client needs and connecting them with the right solutions. with plans to scale the team to five agents and expand into new markets, this position offers excellent growth potential in a thriving industry. responsibilities contact warm leads generated from successful social media advertising campaigns use proven scripts to explain premium lighting products and services to interested prospects understand and assess client needs for architectural lighting projects on residential and commercial properties determine client budgets and financial capacity for lighting installations qualify leads effectively for handoff to the in-house closing specialists communicate professionally with diverse cl...


[O-058] - SPECIALIST OFR (OAM)

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


SENIOR PYTHON DEVELOPER (LATAM) - (AD679)

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


SENIOR PYTHON DEVELOPER (LATAM) QBU-431

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


LNI659 | SENIOR PYTHON DEVELOPER (LATAM)

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


SPECIALIST OFR (OAM) | B899

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


CALL CENTER SALES AGENT / PORTABILITY

Join our team! still looking for job security? if you're looking for an opportunity to develop professionally in sales , this position is ideal for you. apply now and join our team of sales advisors in the call center ! you'd be joining the intelcia team. we're a multinational company from morocco! what will your goal be? this is a sales campaign for a utility portfolio (electricity and gas). your role will be to take calls to offer or migrate people from other suppliers, acting as a mediator. training and schedules the training will be in-person and will last 7 days , monday through friday, from 6:00 a.m. to 2:00 p.m. each day will be paid $19,300 , which will be reflected 15 days after signing the contract. hours of operation: monday to friday 3:00 am to 3:00 pm and 2 saturdays a month from 3:00 am to 11:30 am . hours: monday through friday and two saturdays per spanish calendar month. availability from 3:00 am to 3:00 pm and saturdays from 3:00 am to 12:00 noon. 42-hour work week . what do we offer? salary of $1,423,500 + assistance $200,000 + surcharges $120,000 + average commissions of $1,200,000 per month, and you can earn more than $3,200,000 per month! completely free route coverage initially, you'll have a contract for a specific job (no hourly connection contract is required). our payment method is monthly, and all legal benefits are included. in addition, we have agreements with fincomercio, smarth english, and open english. we look forward to hearing about your talent! if you're looking for an opportunity to develop professionally in sales, this position is idea...


RL833 - SENIOR PYTHON DEVELOPER (LATAM)

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


SPECIALIST OFR (OAM) | [MIC-677]

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


SPECIALIST OFR (OAM) | G58

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


[LM-018] | SPECIALIST OFR (OAM)

Title: specialist ofr (oam) location: gsc bog the agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. this role is dedicated to proactive customer engagement and serves as a bridge between customers and the dhl network to enhance the customer experience. key responsibilities: - respond to customers consistently and confidently by providing accurate information in areas such as shipment status and tracking, documentation requirements, transit time and prices (trough phone calls and emails as required) - ocean operational knowledge covering shipment creation, track and trace and delivery at destination. - enhance service experience in dhl by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - effectively communicates with dhl network colleagues with focus on stressing a sense of urgency on behalf of the customer - meet all commitments to the customers in terms of follow-up/ongoing communication - follow up with dgf operations for booking/schedule/pre-alerts. validate and share details with the customer - exception coordination/resolution with dgf operations & simultaneously send proactive updates to the customer - accept customer requests for quotations and send them to the quotations team for processing. passes on leads to sales - record any customer complaints; solves customer complaints or assigns tasks to other functions - well versed with freight forwarding terms specially incoterms and ways to connect locally to offer best solution to end...


SENIOR PYTHON DEVELOPER (LATAM) H613

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


SENIOR PYTHON DEVELOPER (LATAM) [SD-761]

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


SENIOR PYTHON DEVELOPER (LATAM) BT500

Job summary: we're looking for an experienced senior python developer to lead backend development, architecture decisions, and devops processes across key projects, including ai and telephony integrations. you’ll write clean, production-ready python code, mentor junior devs, and manage cicd pipelines and staging environments. bonus if you’ve worked with asterisk, odoo, or ai agent architecture. core tasks: - write production-ready python code for critical backend systems - review pull requests and provide mentorship to junior developers - lead architecture decisions and define technical project scope - set up and maintain ci/cd pipelines using github - deploy and manage dynamic staging environments - design and implement ai agent architecture (zencoder project) - integrate with telephony systems using asterisk and python - jump into adjacent systems or languages when necessary to support full-stack functionality. must-haves: - 5+ years of professional experience with python in a production environment - strong architectural thinking and devops experience (aws and google - ci/cd, staging, etc.) - experience leading a team of junior devs - proven experience mentoring and working collaboratively with dev teams - comfortable working within existing systems like odoo and custom portals - solid understanding of git workflows and version control best practices - excellent communication and documentation skills in english - ability to work local time est nice to have: - experience with asterisk or other voip/telephony integrations - prior work with odoo or erp systems - fa...


TL DEVOPS (CHILE Y COLOMBIA) P6896

Full Time Tiempo completo

We are looking for a tl devops who has a good understanding of general devops, including code deployment processes in a multi environment development, and cloud migrations. you must be detail oriented and have experience managing offshore engineers, tracking progress, removing blockers, using jira as well as runbooks. as a tl devops your main responsibilities will be: • integrate observability best practices throughout the devops lifecycle using aws, dynatrace, splunk, grafana, circleci, argocd• develop and maintain automation scripts and tools for real-time monitoring and proactive system management• use advanced performance monitoring tools to swiftly identify and resolve system issues, maintaining slas• bridge gaps between development, operations, and business units, advocating for observability best practices and training team members• continuously innovate and improve observability with new tools and practices within the aws ecosystem• document observability practices thoroughly, ensuring compliance with internal standards and regulatory requirements• proficiency with aws cloudwatch, dynatrace, splunk, grafana• track record of proactively identifying and resolving issues using observability data, improving system reliability to be successful at this role, we expect you to have the following experience and skills: • you must reside in latam• advanced english skills • jenkins administration and management (server/agent level)• ci/cd processes, change and release management, release engineering with powershell, bash, or python• additional ci/cd tools (circleci, octopus...


HELPDESK & CUSTOMER SUPPORT OPERATIONS AGENT

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GENAI SOFTWARE ENGINEER - CAREER COACH AGENT

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