This is a remote position. schedule monday to friday, 11am to 3pm eastern senior digital content and engagement associate and communications specialist summary we are looking for a sharp and creative digital content & engagement associate to help us tell our story better—across reports, social media, and visual content. this role is ideal for someone who enjoys writing, has an eye for clarity and consistency, and is comfortable using tools like canva to create simple, effective visuals for digital platforms. the successful applicant must have: copywriting skills, communication design experience and social media expertise with specialized knowledge across linkedin, x etc. to develop the organization’s media and ecosystem engagement strategy. expertise in content creation and branding in fields like finance, carbon markets, sustainability data driven strategist with a track record of thought leadership through communication key responsibilities support the myriad communication needs related to building our broader presence and connect across the ecosystem design and produce compelling content, engaging data visuals, infographics etc. for different types of communication collateral copyediting & proofreading o edit and proofread reports, articles, and newsletters for grammar, tone, and clarity o ensure content is polished and aligned with our brand voice social media content o draft and schedule engaging posts across linkedin...
Job description this is a remote position. schedule: flexible during business hours, 40 hours per week client time zone: gmt/cet client overview: be part of something truly meaningful by joining a leading global sustainability company that’s actively fighting climate change and making a real environmental impact. this mission-driven organization operates across multiple continents, helping businesses and communities implement sustainable practices that are literally saving the world. with a passionate team and cutting-edge technology platform, they’re scaling their impact and looking for enthusiastic professionals who want to contribute to this vital cause. job description: this is your opportunity to combine traditional sales skills with a meaningful mission that matters. you’ll be connecting with prospects about important environmental services and solutions, using your communication skills to help expand the reach of critical sustainability initiatives. working with an integrated technology platform and supporting a team that’s making a real difference, you’ll play a key role in growing a business that’s focused on climate action and environmental responsibility. this role offers the satisfaction of traditional sales success combined with the fulfillment of contributing to global environmental solutions. responsibilities: conduct strategic outbound calls to prospects interested in sustainability and climate action solutions represent cutting-edge environmental services and solutions to potential clients generate new busines...
Job description this is a remote position. about the company this organization is a leader in experiential marketing and event entertainment technology, specializing in designing and manufacturing event technology solutions, including hardware and proprietary software. since its founding in 2007, it has partnered with major corporate and private event planners worldwide, developing cutting-edge immersive activations. it has pioneered industry-first innovations, from event photography sharing software to award-winning event technology hardware and software solutions. the company operates globally, with presence in multiple key markets. position a tech support agent is the rock on which the company rests — heavily. the agent must be able to answer almost all questions about the company’s proprietary software, basic windows networking, and provide suggestions/tips about best event technology practices, and do so quickly and effectively over the phone and/or email. an agent should have a calm and focused mindset to guide the panicked user to a successful and stress-free event. the ideal agent is knowledgeable, personable, and patient. the company prides itself on delivering the best support in the industry, with one of its core values being “we got your back,” and the agent is the champion of that mantra. schedule 1. training phase (overlapping with internal team) hours: 4 hours/day time: 1:00 pm – 5:00 pm (pacific time) purpose: maximize overlap with the existing team for shadowing, hands-on training, and real-time guidance. 2. independent...
This is a remote position. schedule: monday-friday; 8:00am-5:00pm ontario time the sales tax analyst will play a key role in ensuring compliance with various state (us), federal and provincial tax rules and regulations. this position will support the finance team, including sales tax invoice review, remit, approval, compliance, audits, research and ad-hoc projects. this is an opportunity to work in an environment where your actions, insights and analysis will directly contribute to the success of the finance function. essential duties and responsibilities to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. other minor duties may be assigned within an accounting clerical function. actively perform the canadian and us sales tax review function. this will include the review and approval of selected transactions for sales tax compliance and working with internal and external stakeholders to make corrections and adjustments as required reconcile and analyze monthly tax account balances and details to confirm their validity and investigate variances accurately prepare and file all assigned commodity tax returns prior to the legislated deadlines, as well as review and reconcile related notices of assessment assist in the response to state, federal and provincial government sales tax audits including the gathering of information and drafting of responses (and gathering information) to government audit queries work with senior leadership on special ad-hoc projects such as process improvements, risk reviews and...
Job description this is a remote position. job highlights: - contract type: independent contractor - schedule: 10am-3pm est client timezone: bronx ny (est) about us: we are a growing property acquisition company focused on identifying opportunities, connecting with property owners, and negotiating purchases. we are looking for a bilingual (english & spanish) assistant to support our data gathering and outreach efforts. responsibilities: - research and gather property data, including ownership details and accurate contact information - maintain and update records in excel spreadsheets and company databases - make outbound calls to property owners, introducing our company and setting appointments for discussions with the manager - pre-screen property owners to ensure interest and alignment before scheduling meetings - follow up with leads and maintain consistent communication to build rapport - track progress, results, and key metrics for review requirements - fluent in english and spanish (spoken and written) - background in real estate, property management, or acquisitions - familiarity with crm tools or property data platforms - previous experience setting appointments or working in phone-based sales/lead generation - experience in data gathering, research, or lead generation (real estate experience is a plus) - comfortable making phone calls and speaking with property owners professionally and confidently - strong excel skills for organizing and tracking property and lead information - excellent communication, organization, and ...
Job description this is a remote position. schedule 20 hours per week flexible between 9:00 am - 5:00 pm eastern time about the role we are seeking a proactive, results-driven sales development representative / business development representative to help introduce our premium beverages to sales reps, distributors, and potential business partners. your role will focus on generating interest, coordinating sample requests, and driving new business opportunities in the u.s. market. this position is ideal for someone who is a natural connector, has excellent follow-up skills, and thrives in a results-oriented environment. key responsibilities send introductory emails to a list of sales rep contacts to present our beverages and collect sample requests. execute follow-up sequences with prospects who have not responded within a given timeframe. track and forward sample requests to relevant team members for processing. conduct targeted outreach to new business prospects provided by our team. maintain accurate contact and activity records in crm or tracking tools. regularly update the team on key developments, lead responses, and progress . suggest improvements to outreach messaging and follow-up strategies to maximize response rates. requirements qualifications 4–5 years of proven experience in sales development, business development, or lead generation — preferably in the beverage or consumer packaged goods (cpg) industry. strong written communication skills for persuasive, professional outreach. fa...
This is a remote position. schedule: - 40 hours per week - 8:00 am - 5:00 pm with 1-hour unpaid lunch break client timezone: london, uk (gmt/bst) client overview join a dynamic property management company based in london that’s undergoing an exciting transformation and growth phase. this established business is implementing cutting-edge systems, innovative software solutions, and streamlined processes across their entire property portfolio. you’ll be working directly with leadership during this pivotal restructuring period, playing a crucial role in establishing the foundational infrastructure that will drive the company’s expansion and future success. this is an opportunity to be part of a forward-thinking organization that values efficiency, innovation, and strategic growth. job description step into a high-impact administrative role where your work will directly contribute to a major business transformation. you’ll collaborate closely with company leadership to establish critical systems and processes, working with modern tools including ai-powered platforms to maximize productivity and efficiency. this position offers the unique opportunity to help build the foundation for a growing business while developing your skills with cutting-edge technology and gaining exposure to strategic business operations. your contributions will be immediately visible and essential to the company’s restructuring success. responsibilities - perform comprehensive data entry tasks using provided spreadsheets, task lists, and structured guidelines - create professional te...
This is a remote position. schedule: - 40 hours per week - 8:00 am - 5:00 pm with 1-hour unpaid lunch break client timezone: london, uk (gmt/bst) client overview join a dynamic property management company based in london that’s undergoing an exciting transformation and growth phase. this established business is implementing cutting-edge systems, innovative software solutions, and streamlined processes across their entire property portfolio. you’ll be working directly with leadership during this pivotal restructuring period, playing a crucial role in establishing the foundational infrastructure that will drive the company’s expansion and future success. this is an opportunity to be part of a forward-thinking organization that values efficiency, innovation, and strategic growth. job description step into a high-impact administrative role where your work will directly contribute to a major business transformation. you’ll collaborate closely with company leadership to establish critical systems and processes, working with modern tools including ai-powered platforms to maximize productivity and efficiency. this position offers the unique opportunity to help build the foundation for a growing business while developing your skills with cutting-edge technology and gaining exposure to strategic business operations. your contributions will be immediately visible and essential to the company’s restructuring success. responsibilities - perform comprehensive data entry tasks using provided spreadsheets, task lists, and structured guidelines - create professional te...
This is a remote position. schedule: - 40 hours per week - 8:00 am - 5:00 pm with 1-hour unpaid lunch break client timezone: london, uk (gmt/bst) client overview join a dynamic property management company based in london that’s undergoing an exciting transformation and growth phase. this established business is implementing cutting-edge systems, innovative software solutions, and streamlined processes across their entire property portfolio. you’ll be working directly with leadership during this pivotal restructuring period, playing a crucial role in establishing the foundational infrastructure that will drive the company’s expansion and future success. this is an opportunity to be part of a forward-thinking organization that values efficiency, innovation, and strategic growth. job description step into a high-impact administrative role where your work will directly contribute to a major business transformation. you’ll collaborate closely with company leadership to establish critical systems and processes, working with modern tools including ai-powered platforms to maximize productivity and efficiency. this position offers the unique opportunity to help build the foundation for a growing business while developing your skills with cutting-edge technology and gaining exposure to strategic business operations. your contributions will be immediately visible and essential to the company’s restructuring success. responsibilities - perform comprehensive data entry tasks using provided spreadsheets, task lists, and structured guidelines - create professional te...
Job description this is a remote position. role name: spanish bilingual property management assistant (real estate) schedule: 20 hours per week, 10am-2pm est client timezone: eastern time (miami) client overview: join a thriving miami-based real estate business that combines traditional real estate services with short-term rental property management. this growing operation offers clients comprehensive real estate investment and management solutions while maintaining a personalized touch. the business owner is hands-on and looking to scale operations by bringing on dedicated support staff who can help elevate both the property management and real estate transaction sides of the business. job description: this exciting opportunity allows you to dive into both the fast-paced world of short-term rental management and traditional real estate transactions. you’ll serve as the vital link between guests, service providers, and potential buyers while supporting a successful real estate professional. as the business grows, so will your responsibilities and potential for advancement. this role offers the perfect blend of customer service, administrative expertise, and real estate operations, providing valuable industry experience while working remotely with a supportive business owner who will personally train you on systems and processes. your contributions will directly impact business growth and client satisfaction in this dynamic field. responsibilities: provide exceptional customer service by responding promptly to guest inquiries and messages for vacation renta...
This is a remote position. job highlights: contract: independent contractor schedule: monday - friday 8am - 5pm pst with 1hr unpaid lunch this position requires strong communication skills, empathy, and a commitment to delivering high-quality care to all callers. responsibilities: make outbound calls to potential customers to generate leads. outbound sales experience preferred. handle incoming calls from patients and clients seeking information, appointments, or assistance with healthcare services in an efficient and professional manner provide accurate and detailed information regarding company services, appointments, and general inquiries. document pertinent client information, contacts, and issues in the medical record schedule appointments for clients based on their needs, availability, and care manager preferences. verify patient information, insurance coverage, and eligibility for services during the scheduling process. address client concerns, complaints, or issues in a professional and empathetic manner, escalating complex issues to appropriate staff members when necessary. collaborate with company staff, including care managers, nurses, and administrative personnel, to coordinate client care and ensure seamless communication maintain accurate and up-to-date client records and documentation in the company's electronic health record (ehr) system. adhere to all privacy and confidentiality regulations, ensuring the security of client information always. helps patients identify socio-economic issues that affect their overall ...
This is a remote position. schedule: monday to friday 9am - 6pm pst with 1 hour unpaid break client timezone: australian eastern time (victoria) scope : remote position supporting australian property management operations across all victoria suburbs dual focus on traditional property management and residential apartment building management direct collaboration with property managers, building managers, and property owners flexible schedule alignment with australian business hours for optimal communication growth opportunity within expanding property management company performance-based transition responsibilities : upload and allocate bills for properties and building management request missing bills from council, rates department, and body corporate when needed handle repairs and maintenance requests by troubleshooting with renters and obtaining multiple quotes for owner approval provide day-to-day administrative support to property managers who are conducting field work across victoria create and customize reports for building management using provided templates send broadcast communications to residents regarding body corporate rules, rubbish collection schedules, and repair notifications research property details and create rental advertisements for posting on real estate platforms develop social media content including one-page designs using canva for instagram and facebook manage and build google reviews by engaging with tenants and property owners support building managers on-site with administrative tasks and communicati...
This is a remote position. contract: independent contractor schedule: monday - friday, 9:00 am - 1:00 pm (4 hours/day, 20 hours/week) pacific time. responsibilities: crm management – must be highly skilled with zoho crm and go high level (ghl), including setup, organization, automation, and ongoing management of leads and workflows. appointment setting & client follow-ups – booking and confirming appointments, managing calendars, and sending follow-up emails/sms to clients. lead management – organizing, tracking, and updating client records, ensuring dispositions are accurate and notes/documents are properly attached. communication support – sending outreach messages to clients, re-engaging old leads, and assisting with newsletters and email campaigns. marketing & content support – assisting with social media setup, ad management, and supporting content creation as needed. requirements proficiency in english with excellent communication skills. experience with crm platforms, especially go high level crm. general knowledge of social media. marketing experience is a plus. must be responsible, detail-oriented, and diligent in completing tasks. experience with appointment setting is strongly preferred. experience with ai technology and automation systems is strongly preferred. experience with marketing, content creation, affiliate marketing, and/or amazon is a plus. prior experience in the insurance/financial services industry is also a plus, but not required. independent contractor perks permanent work from home i...
This is a remote position. schedule: 20 hours per week (4 hours per day) flexible within client business hours client timezone: est job description this is an exciting opportunity to blend creative social media management with systematic lead nurturing for a growing business. you’ll be the driving force behind their social media strategy across multiple platforms while managing their lead follow-up processes through their crm system. this role offers the perfect combination of creative content development and data-driven lead management, allowing you to directly impact customer acquisition and brand presence. you’ll have the autonomy to develop comprehensive content strategies while working with a team that values consistency, professionalism, and measurable results in their digital marketing efforts. responsibilities develop and execute engaging social media strategies across instagram, facebook, and tiktok platforms create compelling content using provided images, videos, and topic ideas, optimizing for each platform’s unique audience design and implement 3-month content planning strategies to ensure consistent, strategic posting actively engage with followers by responding to comments and messages within 24 hours identify potential sales opportunities from social media interactions and route qualified leads to the sales team manage lead follow-up processes by logging into zoho crm system and sending personalized text messages execute targeted text message campaigns using pre-written templates to nurture leads generated from facebook advertising upl...
This is a remote position. job title: virtual assistant schedule: monday to friday, 4 hours per day, flexible schedule overview we are looking for a highly organized and detail-oriented virtual assistant to support our sales and administrative operations. the role involves managing email communications, handling crm setup and maintenance, scheduling appointments, and performing various administrative tasks to ensure smooth day-to-day operations. responsibilities - manage and organize email communications, including sorting, prioritizing, and responding to routine inquiries. - draft and send basic email responses using faq sheets and templates; escalate complex matters when needed. - acknowledge emails and provide timeline expectations for responses requiring input from management. - build, clean, and maintain customer contact databases by reviewing existing data and external sources. - assist with crm setup and implementation, specifically hubspot configuration and basic user support. - update and maintain crm records, including contacts, notes, and pipeline stages. - set up appointments, manage calendar coordination, and handle reminders. - perform data entry and build contact lists from linkedin, databases, and other sources. - support sales operations with administrative tasks and coordination. - communicate directly with prospects and customers for scheduling and routine inquiries. requirements - experience using crm systems (hubspot experience preferred). - strong email management and written communication skills. - ability to hand...
This is a remote position. job title: virtual assistant schedule: monday to friday, 4 hours per day, flexible schedule overview we are looking for a highly organized and detail-oriented virtual assistant to support our sales and administrative operations. the role involves managing email communications, handling crm setup and maintenance, scheduling appointments, and performing various administrative tasks to ensure smooth day-to-day operations. responsibilities - manage and organize email communications, including sorting, prioritizing, and responding to routine inquiries. - draft and send basic email responses using faq sheets and templates; escalate complex matters when needed. - acknowledge emails and provide timeline expectations for responses requiring input from management. - build, clean, and maintain customer contact databases by reviewing existing data and external sources. - assist with crm setup and implementation, specifically hubspot configuration and basic user support. - update and maintain crm records, including contacts, notes, and pipeline stages. - set up appointments, manage calendar coordination, and handle reminders. - perform data entry and build contact lists from linkedin, databases, and other sources. - support sales operations with administrative tasks and coordination. - communicate directly with prospects and customers for scheduling and routine inquiries. requirements - experience using crm systems (hubspot experience preferred). - strong email management and written communication skills. - ability to hand...
This is a remote position. schedule: - 40 hours per week - 8:00 am - 5:00 pm with 1-hour unpaid lunch break client timezone: london, uk (gmt/bst) client overview join a dynamic property management company based in london that’s undergoing an exciting transformation and growth phase. this established business is implementing cutting-edge systems, innovative software solutions, and streamlined processes across their entire property portfolio. you’ll be working directly with leadership during this pivotal restructuring period, playing a crucial role in establishing the foundational infrastructure that will drive the company’s expansion and future success. this is an opportunity to be part of a forward-thinking organization that values efficiency, innovation, and strategic growth. job description step into a high-impact administrative role where your work will directly contribute to a major business transformation. you’ll collaborate closely with company leadership to establish critical systems and processes, working with modern tools including ai-powered platforms to maximize productivity and efficiency. this position offers the unique opportunity to help build the foundation for a growing business while developing your skills with cutting-edge technology and gaining exposure to strategic business operations. your contributions will be immediately visible and essential to the company’s restructuring success. responsibilities - perform comprehensive data entry tasks using provided spreadsheets, task lists, and structured guidelines - create prof...
Job description this is a remote position. schedule: flexible during client business hours client timezone: brisbane, australia (aest/aedt) total weekly hours : 20 hours per week, with a clear path to full-time join a fast-growing skincare brand that recently gained international attention at a major las vegas trade show, attracting interest from markets in north and latin america. with its product line successfully launched, the company is ready to scale its digital presence and expand globally. you’ll work directly with the founder to shape and lead the brand’s digital marketing strategy, covering social media, content creation, e-commerce integration, and website optimization. this role offers the freedom to build systems from the ground up, combining strategic planning with hands-on execution. your expertise will directly influence the brand’s growth in competitive beauty markets, with clear opportunities for career advancement as the business expands. responsibilities develop and execute comprehensive digital marketing strategies tailored to the beauty and skincare industry create engaging, professional social media content across multiple platforms to drive brand awareness and customer engagement design and implement content calendars that effectively showcase products and tell compelling brand stories manage social media communities through strategic posting, scheduling, and active engagement with followers create versatile content for email marketing campaigns, website updates, and promotional materials integrate social media initiatives with web...
Job description this is a remote position. schedule monday to friday, 11am to 3pm eastern senior digital content and engagement associate and communications specialist summary we are looking for a sharp and creative digital content & engagement associate to help us tell our story better—across reports, social media, and visual content. this role is ideal for someone who enjoys writing, has an eye for clarity and consistency, and is comfortable using tools like canva to create simple, effective visuals for digital platforms. the successful applicant must have: copywriting skills, communication design experience and social media expertise with specialized knowledge across linkedin, x etc. to develop the organization’s media and ecosystem engagement strategy. expertise in content creation and branding in fields like finance, carbon markets, sustainability data driven strategist with a track record of thought leadership through communication key responsibilities support the myriad communication needs related to building our broader presence and connect across the ecosystem design and produce compelling content, engaging data visuals, infographics etc. for different types of communication collateral copyediting & proofreading o edit and proofread reports, articles, and newsletters for grammar, tone, and clarity o ensure content is polished and aligned with our brand voice social media content o draft and schedule engaging pos...
Job description this is a remote position. schedule: - 40 hours per week - 8:00 am - 5:00 pm with 1-hour unpaid lunch break client timezone: london, uk (gmt/bst) client overview join a dynamic property management company based in london that’s undergoing an exciting transformation and growth phase. this established business is implementing cutting-edge systems, innovative software solutions, and streamlined processes across their entire property portfolio. you’ll be working directly with leadership during this pivotal restructuring period, playing a crucial role in establishing the foundational infrastructure that will drive the company’s expansion and future success. this is an opportunity to be part of a forward-thinking organization that values efficiency, innovation, and strategic growth. job description step into a high-impact administrative role where your work will directly contribute to a major business transformation. you’ll collaborate closely with company leadership to establish critical systems and processes, working with modern tools including ai-powered platforms to maximize productivity and efficiency. this position offers the unique opportunity to help build the foundation for a growing business while developing your skills with cutting-edge technology and gaining exposure to strategic business operations. your contributions will be immediately visible and essential to the company’s restructuring success. responsibilities - perform comprehensive data entry tasks using provided spreadsheets, task lists, and structured guidelin...
Job description this is a remote position. schedule: monday to friday, 9:00 am – 5:00 pm client timezone: pst total weekly hours: 40 hours join a growing healthcare marketing company that supports medical practices and helps improve patient care. in this role, you’ll use your bilingual spanish–english skills to assist patients and ensure they receive quality healthcare. we provide full training and opportunities for growth in a specialized healthcare setting. as the first point of contact, you’ll handle patient calls, schedule appointments, and use modern healthcare technology, all while gaining valuable skills in medical triage and administration. responsibilities - answer incoming phone calls for the healthcare practice professionally in both spanish and english - perform medical triage to assess the urgency of patient calls and determine appropriate response protocols, including for emergencies - schedule and reschedule patient appointments efficiently using emr systems or scheduling platforms such as calendly - provide accurate and empathetic customer support, answering patient questions about medical services, procedures, and practice information - handle appointment-setting requests with precision and attention to patient needs - communicate professionally and empathetically with patients experiencing various medical concerns - follow established protocols for emergency situations such as bleeding, shortness of breath, or other urgent medical needs - maintain strict patient confidentiality standards and professional phone etiquette at ...
This is a remote position. schedule: 8:00 am - 5:00 pm central time (8 hrs per day/ 40hrs per week) key responsibilities: prospect outreach: proactively identify and engage ideal customer profile (icp) prospects in texas through cold calls, emails,, and other channels, predominantly working us central time (ct) hours to align with local business needs. lead qualification: qualify inbound and outbound leads by understanding their needs, pain points, and fit for company's solutions, ensuring only high-quality opportunities are passed to account executives. crm hygiene: maintain accurate and up-to-date records of all prospect interactions, activities, and next steps in the crm, ensuring data integrity and visibility for the wider team. autonomous execution: take ownership of your pipeline, manage your daily schedule, and consistently meet or exceed outreach and qualification targets with minimal supervision. collaboration: work closely with account executives, marketing, and product teams to share insights from prospect conversations and continuously improve messaging and targeting. process improvement: leverage ai and automation tools to optimize outreach, track performance, and suggest improvements to sales processes. hard work & work ethic: demonstrate a strong work ethic, resilience, and a willingness to go the extra mile in a high-activity, results-driven environment foundational team member: embrace the opportunity to be among the first sdrs as part of the company's us expansion, helping to shape the culture and future of the sales team. requirements what...
This is a remote position. responsibilities: clean up and reconcile historical financial data for the past couple of years lead the migration from quickbooks to zoho finance suite, ensuring data integrity throughout the transition process and manage 100-150 monthly invoices for rent and operational expenses handle payroll integration and format time and attendance data for upload into zoho perform bulk transaction management and reclassification of historical entries reconcile revenue recognition with the organization’s billing system create and maintain accurate chart of accounts and financial mapping generate financial reports and export data to excel for analysis support the transition from reactive to proactive financial management practices requirements: experience with quickbooks or zoho finance suite (both preferred but not required) if only quickbooks experience, must have exposure to multiple accounting systems (xero, sage, etc.) proven experience with financial cleanup and transaction reclassification strong skills in bulk transaction management and data migration advanced excel/spreadsheet skills for importing, exporting, and reporting experience with payroll systems and time/attendance integration healthcare or multi-location business experience preferred strong attention to detail and ability to work independently scope: full-time position initially (40 hours per week) monday to friday from 8 am to 5 pm with 1 hour unpaid lunch break multi-month engagement expected for initial cleanup and system implementation remot...
This is a remote position. schedule: fridays to mondays, 8:30 am to 7:00 pm, louisville, ky, usa, eastern standard time, with 30-minutes unpaid break we are seeking a highly motivated and talented individual to join our team as a customer support specialist. the primary responsibility of this role is to provide exceptional phone-based assistance to customers experiencing issues with their remote key devices. the ideal candidate will possess excellent verbal communication skills and a passion for helping others. key responsibilities: answer inbound phone calls from customers in a professional and courteous manner troubleshoot remote key issues by asking a series of targeted questions to identify the root cause of the problem provide accurate and timely assistance to resolve customer concerns, ensuring a high level of customer satisfaction escalate complex issues to the appropriate manager or team when necessary document customer interactions and resolutions in our internal system participate in ongoing training to stay current on product knowledge, troubleshooting techniques, and best practices collaborate with team members to share knowledge and continuously improve support processes requirements fluent in spanish and english high school diploma or equivalent; post-secondary education is a plus minimum of 2 years of customer service experience, preferably in a phone-based support role excellent verbal communication skills, including the ability to explain complex concepts clearly and concisely strong active listeni...
Job description this is a remote position. schedule: flexible during client business hours client timezone: brisbane, australia (aest/aedt) total weekly hours: 20 hours per week, with a clear path to full-time join a fast-growing skincare brand that recently gained international attention at a major las vegas trade show, attracting interest from markets in north and latin america. with its product line successfully launched, the company is ready to scale its digital presence and expand globally. you’ll work directly with the founder to shape and lead the brand’s digital marketing strategy, covering social media, content creation, e-commerce integration, and website optimization. this role offers the freedom to build systems from the ground up, combining strategic planning with hands-on execution. your expertise will directly influence the brand’s growth in competitive beauty markets, with clear opportunities for career advancement as the business expands. responsibilities - develop and execute comprehensive digital marketing strategies tailored to the beauty and skincare industry - create engaging, professional social media content across multiple platforms to drive brand awareness and customer engagement - design and implement content calendars that effectively showcase products and tell compelling brand stories - manage social media communities through strategic posting, scheduling, and active engagement with followers - create versatile content for email marketing campaigns, website updates, and promotional materials - integrate social medi...
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