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SUPPORT ENGINEER ASSOCIATE

Requisition id: 215987 we are committed to investing in our employees and helping you continue your career at scotiatech. propósito contribuye al éxito general de global network engineering como tercer nivel de soporte para implementar e integrar sol...


ASSISTANT MANAGER, HELPDESK PRISMA (AMERICAS)

Assistant manager, helpdesk prisma (americas) the roundtable on sustainable palm oil (rspo) is a global partnership to make palm oil sustainable. today, the rspo is a global, non-profit organisation with over 6,000 voluntary members across 104 countr...


NET LEAD/SENIOR SOFTWARE ENGINEER

.net lead/senior software engineer work location: colombia / latam remote key responsibilities: design, develop, and implement high-quality software solutions. collaborate with distributed engineering teams. ensure solutions meet performance, security, and sla requirements. experience required: minimum 6 years in .net core, mvc, asp.net, c#, and oop concepts. strong knowledge of software design patterns and architecture. experience in code reviews and infrastructure optimization....


SERVICE PROJECT EXECUTION MANAGER

Full time Tiempo completo

Responsibilities / tasks the service project execution manager will be responsible for leading the execution of all after-sales services in the middle americas region for the lpt division, ensuring compliance with maintenance contracts, technical support, and effective management of the field service engineering team. this role will serve as the first level of technical escalation in the region and act as a key point of reference for customers and internal teams on technical, operational, and management matters. main responsibilities lead the regional team of field service engineers (7 fses) located in mexico, colombia, and peru. ensure the efficient and safe execution of all technical services and maintenance contracts. guarantee compliance with service operational kpis: resource utilization (utilization rate), service billing, sla compliance, among others. provide operational follow-up on service projects and collaborate with project managers. act as the first point of technical escalation for all service-related matters in the region. participate as a technical reference in customer meetings, supporting commercial and service sales teams. collaborate cross-functionally with key areas such as service sales, engineering, logistics, procurement, among others. support the technical and professional development of team members, fostering growth in both technical knowledge and soft skills. continuously monitor internal service processes, identifying opportunities for improvement and operational efficiency. promote continuous improvement, the use of digital tools, and process s...


CUSTOMER ORDER & PROVISIONING SPECIALIST (TELECOM/ISP) - LATAM

Full time Tiempo completo

Overview job title: customer order management & project specialist – isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday–friday, 7:00 am – 4:00 pm pst (occasional weekends) compensation: usd $1,300 – $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities manage customer orders from intake to fulfillment, ensuring 100% sla adherence. coordinate with provisioning, technical, and billing t...


SENIOR MANAGER - CAPITAL MARKETS, CORPORATE ACTIONS & DIVIDEND AND COUPON INCOME PROCESSING

Requisition id: 233574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose contribute to the overall success of the asset servicing ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. the incumbent will be responsible for a broad array of operational duties including, but not limited to, trade life cycle support, trade administration, onboarding and enablement, compliance monitoring, reconciliation, and client services. the incumbent will also work closely with the asset servicing management team in the identification, initiation, research and development of process solutions across the asset servicing business lines, with the intent of improving overall operational efficiency/effectiveness while ensuring that compliance, risk and regulatory issues are adhered to. accountabilities leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader bank relationships, systems and knowledge. ensures a high degree of customer service is provided by establishing and maintaining a high degree of entitlements processing accuracy, client inquiries are responded to in a prompt, professional manner and within the established sla, participate in inter-department meetings to establish open lines o...


CYBERSECURITY ANALYST

Id de la solicitud: 225504 programa de referido de empleados – probable pago: $200,000.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech.

position: cybersecurity analyst , security platforms engineering - onboarding and delivery purpose contributes to the overall success of the onboarding and delivery team in the security platforms engineering department in canada and globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities · champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge. · work collaboratively within a team of security professionals and across the organization in matters of security, logging, and custody of security events and troubleshooting. · respond to incidents; resolve, triage, or escalate as appropriate to meet and exceed sla metrics. · support and maintain key production systems, ensuring 7/24 availability. · document and keeping comprehensive records of log sources, configurations, analysis procedures, troubleshooting and incident reports. · provide input to management reporting including executive summaries, condition status reporting, statistics, and action item tracking. · knowledge of various operating systems such as (linux, windows, aix, as400 and so on) · familiarity w...


INGENIERO SRE S3

Job description este es un puesto de trabajo remoto. este es un puesto de trabajo remoto. ¡sé parte de nuestro equipo de solvers y trabaja de manera 100% remota con nosotros!

tech and solve es una empresa paisa dedicada al desarrollo de software a la medida para clientes del sector retail, financiero, servicios, entre otros. en tech and solve nos mueve utilizar la tecnología y nuestro ingenio para hacer la vida más fácil y generar progreso ¡por eso, queremos que quienes se suman a este grupo de solvers (nombre que reciben nuestros colaboradores) se soyen este propósito y juntos podamos hacer que las cosas pasen! nuestra cultura está llena del deseo genuino de que el otro progrese



nos gusta trabajar en equipo y la construcción colaborativa e incluyente

nos gusta sorprender superando las expectativas y nos preparamos para hacerlo

exploramos múltiples alternativas para encontrar soluciones simples y de valor
requisitos ingeniero sre con mas de 5 años de experiencia en las siguientes skills:
experiencia comprobada en sre y devops con al menos 1 año reciente enfocado en infraestructura y monitoreo.

dominio de .net core, java y python para desarrollo y automatización de procesos.
experiencia en monitoreo y métricas con grafana, prometheus, loki y tempo.
conocimiento sólido en gestión de logs, trazabilidad distribuida y monitoreo de rendimiento.
experiencia en nube híbrida o multinube (aws, azure, gcp) y en integración de herramientas de observabilidad ...


SENIOR SITE RELIABILITY ENGINEER (SRE)

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What’s the opportunity? we’re looking for a site reliability engineer (sre) to join our team! as an sre, you're expected to ask key questions like:
what data do we need to understand how our systems are performing? how do we collect that data? what patterns are we looking for, and what do they mean? who needs to be alerted when something isn’t working? are there any systems where we need more or better data?an sre designs systems and processes to answer these questions and automate support and response wherever possible.



🧑🏻‍💻 responsibilities: own opentelemetry pipelines: design, implement, and maintain observability pipelines across logs, metrics, and traces, ensuring standardized, scalable, and efficient data ingestion. optimize ingestion strategies for cost, performance, and usability. empower engineering teams: build self-service automation and tooling that lets development teams implement observability without needing manual sre support. drive best practices and ensure teams take ownership of their telemetry. support incident management: act as the engineering arm of the incident management team—designing playbooks, processes, checklists, and automations to support teams during incidents. collaborate across teams: work with teams across the business to understand their monitoring, alerting, and slo/sla needs. design solutions that meet or exceed these requirements and influence architectural decisions from the start to ensure scalability and resilience. automate observability infrastructure: use infrastructure-as-code (iac) to manage monitorin...


COORDINADOR TIC | (U-693)

Buscamos un(a) **coordinador(a) de tecnologías de la información** con sólida experiência en soporte técnico, seguridad informática y liderazgo de proyectos tecnológicos. esta persona será responsable de garantizar el correcto funcionamiento de los sistemas de hardware y software de la compañía, implementar políticas de seguridad alineadas al negocio y liderar iniciativas tecnológicas en los diferentes procesos organizacionales. formación: - profesional en ingeniería de sistemas, electrónica, telecomunicaciones o afines. - especialización en áreas como seguridad informática, gestión de proyectos o similares (deseable). - mínimo 5 años de experiência laboral general. - al menos 2 años de experiência específica en cargos de coordinación o liderazgo en ti. actividades a cargo: - coordinar el soporte técnico de hardware y software. - implementar y mantener políticas de seguridad informática. - liderar proyectos tecnológicos en los procesos de negocio. - supervisar al analista tic a cargo. - gestionar proveedores tecnológicos y asegurar cumplimiento de sla. - documentar procesos, incidencias y soluciones. - promover la mejora continua en el área de ti. habilidades y competencias - gestión de proyectos (certificaciones como scrum, pmp son un plus). - trabajo en equipo y liderazgo. - análisis de información técnica y de negocio. - comunicación efectiva con áreas técnicas y no técnicas. - adaptabilidad a nuevas tecnologías y metodologías ágiles. beneficios - posibilidad de trabajo híbrido. - ruta de acercamiento - maquina de snacks tipo de puesto: tie...


GLOBAL REVENUE OPERATIONS - SAP NEXT GEN | I-555

**we help the world run better** at sap, we keep it simple: you bring your best to us, and we'll bring out the best in you. we're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. the work is challenging - but it matters. you'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. what's in it for you? constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. **what you’ll do**: position title: global revenue operations - sap next gen location: bogota, colombia duration: temporary role up to 2 years **in this role, you’ll**: sales operations business partner roles are successful when optimizing productivity, raising the quality of the respective support/tasks performed and increasing (internal) customer satisfaction. general role tasks and requirements: - standardization: identify best practices related to sales related information format and distribution and implement them across the regions. continuously look for ways to improve reports and make sure that the right people are receiving the right information in the right time to take the most accurate business decisions. - strategy to execution: support development of area specific strategy, execution and operational plans. support monitoring of specific goals (scope, quality, budget, time) to make sure process and product quality goals to are met. - execute with speed & quality (as per related agreed service level agreement - sla): deliver repetitive tasks with at...


TECHNICAL CUSTOMER SUCCESS MANAGER | L149

Get ai-powered advice on this job and more exclusive features. direct message the job poster from lancesoft, inc. recruitment manager (hiring for both usa and canada) job overview: we are seeking an experienced and technically proficient technical customer success manager to join our team. this role is responsible for managing relationships with key clients, ensuring smooth onboarding, and driving long-term success with our digital solutions. the ideal candidate will have a strong background in customer success and digital product configuration, with the technical acumen to support api-based integrations and troubleshoot data-related issues. this is a hands-on role that requires cross-functional collaboration, a strong customer focus, and working knowledge of rest apis, json, and xml. key responsibilities: own and manage strategic client relationships, driving engagement, satisfaction, and retention. onboard new clients and support multi-market launches, ensuring timely configuration and alignment with business goals. design and customize digital menus using our platform, aligning layout, color schemes, and branding with client expectations. act as the customer’s advocate within the company, channeling feedback and requests to product, engineering, and marketing. troubleshoot and escalate issues as needed, ensuring prompt resolution within defined sla windows. provide technical support related to api interactions, including understanding request structures, endpoints, and responses. interpret and resolve data formatting issues using json and xml, supporting int...


[RJ-445] | ASESOR DE VENTAS // ASESOR COMERCIAL // TIENDAS DEPORTIVAS // RETAIL // CENTRO COMERCIALES

¿estás listo para transformar tu pasión por las ventas y unirte a nuestro equipo de alto rendimiento? ¡esta es tu oportunidad!. en sla corp estamos en busca de un asesor de ventas con habilidades excepcionales de comunicación, una actitud proactiva y trabajo en equipo. bajo sla corp. operan las siguientes cadenas: sportline, nike, under armour, kicks, converse, swissbrand, jhonston&murphy, rockport, super outlet y mercado del calzado. ¿cuál será tu reto? en este rol clave, deberás cumplir con todas las actividades enfocadas al cumplimiento de los indicadores comerciales individuales y de la tienda, y la ejecución de las tareas operativas de la tienda asignada, teniendo en cuenta todos los procedimientos establecidos para su ejecución, generando satisfacción de los clientes y la fidelización a la marca. que buscamos en ti: bachiller, técnico, tecnólogo. experiencia mínimo de 6 meses en ventas en el sector retail nosotros te ofreceremos: contrato directo con la compañía a término indefinido salario básico: $1.423.000 / comisiones sin techo /prestaciones de ley/ auxilio de transporte descuentos en nuestras marcas estabilidad laboral ambiente de trabajo jovial, dinámico con posibilidad de aprender y crecer. ¡esperamos contar con tu talento en nuestro equipo! postúlate con tu hoja de vida actualizada....


GHS-922 - INGENIERO CORE SMS

Importante empresa del sector de telecomunicaciones se encuentra en búsqueda de ingeniero core sms. esta persona será responsable de asegurar el aprovisionamiento, la operación, continuidad y calidad del core de sms de la compañía garantizando la correcta entrega de mensajes a nivel nacional e internacional, resolviendo incidentes y apoyando la evolución de la infraestructura de mensajería. funciones principales: - administrar y dar soporte a los smsc, servidores smpp y plataformas de mensajería. - configurar y gestionar conexiones smpp para clientes y operadores. - monitorear el tráfico sms en tiempo real para garantizar la disponibilidad, velocidad y calidad. - diagnosticar y resolver incidentes de entrega de mensajes (dlrs, mo, mt). - implementar reglas de enrutamiento y medidas de protección contra abusos. - colaborar con clientes en pruebas de integración smpp y api rest. - gestionar la relación técnica con operadores nacionales e internacionales. - documentar incidentes, cambios de configuración y procedimientos. - apoyar proyectos de expansión e integración de nuevas rutas sms. - asegurar el cumplimiento de sla internos y externos. requisitos: - profesional en ingeniería de telecomunicaciones, sistemas o afines. - experiencia de 2 a 5 años en plataformas de mensajería sms, smpp o equivalentes. - conocimiento en integración smpp (binds transceiver, transmitter, receiver) y configuración de smsc. - experiencia en monitoreo de tráfico sms, análisis de logs y resolución de incidentes. - deseable experiencia en ruteo internacional, manejo de shortcodes, numeración la...


[IO013] ANALISTA DE SOPORTE ORIENTE ANTIOQUEÑO

🔹 analista de soporte 📍 ubicación: medellín y zona metropolitana (oriente antioqueño) 🏢 empresa: 100% servicio de infraestructura tecnológica 🕒 modalidad: híbrida 📅 horario: - lunes a viernes de 7:00 a.m. a 5:00 p.m. - sábados de 8:00 a.m. a 12:00 m. contrato: término indefinido salario: $1.900.000 a $2.000.000 + prestaciones de ley beneficios adicionales: - bonificaciones por cumplimiento entre $100.000 y $200.000 📌 requisitos: - formación técnica o tecnológica en sistemas, telecomunicaciones o mantenimiento de cómputo. - experiencia mínima de 1 año en cargos similares (en cualquier sector económico). - conocimientos en: - sistemas operativos windows - paquete microsoft office - infraestructura tecnológica - redes de datos ⚙️ funciones principales: - brindar soporte preventivo y correctivo en ti (estaciones de trabajo, periféricos, redes y servicios de usuario final). - gestionar incidentes y requerimientos a través de herramientas de itsm o mesa de ayuda. - dar soporte técnico en software, hardware, impresión, redes y telecomunicaciones. - atender incidentes en sitio o de forma remota. - escalar casos oportunamente y velar por el cumplimiento de sla y tiempos de atención. - mantenimiento de equipos (computadores, portátiles, impresoras y periféricos). - soporte y seguimiento a infraestructura de red (cableado estructurado, switches, wi-fi). - soporte en plantas telefónicas (voip o analógicas). - administración de consolas de firewall (fortigate, pfsense u otros) y consolas de antivirus corporativo. - participar en comités técnicos, proponiendo mejoras continu...


COORDINADOR TIC - PDS538

Buscamos un(a) coordinador(a) de tecnologías de la información con sólida experiencia en soporte técnico, seguridad informática y liderazgo de proyectos tecnológicos. esta persona será responsable de garantizar el correcto funcionamiento de los sistemas de hardware y software de la compañía, implementar políticas de seguridad alineadas al negocio y liderar iniciativas tecnológicas en los diferentes procesos organizacionales. formación: - profesional en ingeniería de sistemas, electrónica, telecomunicaciones o afines. - especialización en áreas como seguridad informática, gestión de proyectos o similares (deseable). - mínimo 5 años de experiencia laboral general. - al menos 2 años de experiencia específica en cargos de coordinación o liderazgo en ti. actividades a cargo: - coordinar el soporte técnico de hardware y software. - implementar y mantener políticas de seguridad informática. - liderar proyectos tecnológicos en los procesos de negocio. - supervisar al analista tic a cargo. - gestionar proveedores tecnológicos y asegurar cumplimiento de sla. - documentar procesos, incidencias y soluciones. - promover la mejora continua en el área de ti. habilidades y competencias - gestión de proyectos (certificaciones como scrum, pmp son un plus). - trabajo en equipo y liderazgo. - análisis de información técnica y de negocio. - comunicación efectiva con áreas técnicas y no técnicas. - adaptabilidad a nuevas tecnologías y metodologías ágiles. beneficios - posibilidad de trabajo híbrido. - ruta de acercamiento - maquina de snacks tipo de puesto: tiempo completo...


UN-585 ANALISA POWER BI SR

Yel solutions, una empresa con más de 20 años de presencia en el mercado, líder brindando it outsourcing services con operaciones de alcance global. sumando nuestras capacidades y experiência a las mejoras prácticas del mercado buscamos diseñar, implementar y operar servicios world-class. para conseguirlo ponemos en el centro de nuestras decisiones estratégicas y operativas la satisfacción integral y la búsqueda de relaciones de largo plazo con nuestros clientes. con centros de operaciones en argentina, méxico y uruguay, perú, chile y colombia. desea incorporar a su staff de especialistas un analista en power bi sr, con experiência corporativa de 4 años en adelante modalidad: presencial horario: 9 a 18 hs lugar: colombia, bogotá quÉ buscamos: - experiência comprobada en desarrollo de dashboards e informes interactivos con power bi. - dominio de dax, power query y modelado de datos. - conocimientos sólidos en sql y procesos etl. - experiência previa en servicios de it, con capacidad para comprender procesos técnicos y operativos del área. - habilidad para diseñar y mantener métricas clave de it (por ejemplo: disponibilidad, tiempos de respuesta, cumplimiento de sla, etc.). - capacidad para trabajar con múltiples fuentes de datos y garantizar la integridad de la información. - habilidades analíticas y de visualización de datos. - deseable: experiência colaborando con equipos técnicos y brindando soporte a usuarios finales. objetivo del rol: diseñar, desarrollar y mantener dashboards y métricas orientadas a la gestión de servicios de it, brindando visibili...


INGENIERO VOZ - [WGM-537]

Importante empresa del sector de telecomunicaciones se encuentra en búsqueda de un ingeniero core voz. esta persona será responsable de garantizar la disponibilidad, estabilidad, calidad y seguridad del core de voz de hablame, asegurando la correcta operación de los servicios de voip y telefonía, resolviendo incidentes de manera oportuna y participando en la mejora continua de la infraestructura de voz, así como en la gestión del aprovisionamiento y pruebas de servicios a clientes. funciones principales: - administrar, monitorear y dar soporte al sbc, softswitch, gateways y plataformas de voz de la compañía. - asegurar la correcta operación de troncales sip, dids y enrutamiento de llamadas nacionales e internacionales. - atender incidentes y requerimientos técnicos de clientes corporativos y wholesale relacionados con servicios de voz. - realizar análisis y resolución de problemas de señalización sip, calidad de audio y disponibilidad de servicios. - ejecutar planes de mantenimiento preventivo y correctivo en plataformas de core voz. - colaborar con el área de noc y experiencia al cliente en la gestión de fallas de voz. - documentar configuraciones, procedimientos y cambios en la infraestructura. - participar en la planificación e implementación de proyectos de expansión y mejora de servicios de voz. - cumplir con sla internos y externos para disponibilidad de servicios de voz. requisitos: - profesional en ingeniería de telecomunicaciones, sistemas o afines. - experiencia de 2 a 5 años en gestión, operación y soporte de plataformas de telefonía ip, voip, asterisk y cor...


ANALISA POWER BI SR [ZZF-528]

Yel solutions, una empresa con más de 20 años de presencia en el mercado, líder brindando it outsourcing services con operaciones de alcance global. sumando nuestras capacidades y experiencia a las mejoras prácticas del mercado buscamos diseñar, implementar y operar servicios world-class. para conseguirlo ponemos en el centro de nuestras decisiones estratégicas y operativas la satisfacción integral y la búsqueda de relaciones de largo plazo con nuestros clientes. con centros de operaciones en argentina, méxico y uruguay, perú, chile y colombia. desea incorporar a su staff de especialistas un analista en power bi sr, con experiencia corporativa de 4 años en adelante modalidad: presencial horario: 9 a 18 hs lugar: colombia, bogotá quÉ buscamos: - experiencia comprobada en desarrollo de dashboards e informes interactivos con power bi. - dominio de dax, power query y modelado de datos. - conocimientos sólidos en sql y procesos etl. - experiencia previa en servicios de it, con capacidad para comprender procesos técnicos y operativos del área. - habilidad para diseñar y mantener métricas clave de it (por ejemplo: disponibilidad, tiempos de respuesta, cumplimiento de sla, etc.). - capacidad para trabajar con múltiples fuentes de datos y garantizar la integridad de la información. - habilidades analíticas y de visualización de datos. - deseable: experiencia colaborando con equipos técnicos y brindando soporte a usuarios finales. objetivo del rol: diseñar, desarrollar y mantener dashboards y métricas orientadas a la gestión de servicios de it, brindando visibilidad y s...


IMPLEMENTATION SPECIALIST (BOG) - N-807

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


(CZZ381) IMPLEMENTATION SPECIALIST (BOG)

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


IMPLEMENTATION SPECIALIST (BOG) | EZ-777

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


IMPLEMENTATION SPECIALIST (BOG) | (W-124)

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


IMPLEMENTATION SPECIALIST (BOG) [Z-998]

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


RDL760 - IMPLEMENTATION SPECIALIST (BOG)

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


[RA-964] IMPLEMENTATION SPECIALIST (BOG)

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


IMPLEMENTATION SPECIALIST (BOG) - [VV-104]

Position summary as an implementation specialist, you'll be a key part of our client onboarding team. you will process requests from the implementation inbox, handling day-to-day tasks like setting up new users and updating customer licenses. your main focus will be to ensure all customer data is accurate and up to date. you will also help out our customer support and quality team as needed. key responsibilities - oversee new users and workspace setups (incident management) - process account conversions and license/purchase transactions. - create and update dashboards. - triage inbound inquiries to the appropriate teams. - monthly audit and disable accounts that are no longer active. - maintain audit logs for compliance. - process off-platform diy typing tool credit adjustments. - reconcile deductions with customer teams. - track sla and volume metrics for inbox tickets. process improvement & documentation: - contribute to playbooks and sop documentation. required qualifications - advanced near-english proficiency. - 1+ years in an onboarding or implementation support role - proven experience with ticketing or crm systems (e.g., zendesk, salesforce, hubspot) - advanced excel/google sheets skills (v-lookups, pivot tables, bi dashboards - a demonstrated record of data hygiene and audit work is a must (data entry, data cleaning, and data auditing) - strong written communication and task-prioritization skills preferred: - familiarity with license provisioning or subscription workflows on-site role based in bogota. powered by jazzhr...


ASESOR COMERCIAL TIENDA DEPORTIVA TIEMPO COMPLETO / VENDEDOR / SECTOR RETAIL / KPI

Somos la compañía de retail y wholesale más grande en la región de latinoamérica, con presencia en panamá, colombia, costa rica, honduras, nicaragua, el salvador, guatemala, república dominicana, ecuador, argentina y uruguay. bajo sla corp. operan la...


CUSTOMER EXPERIENCE CONSULTANT

At maersk, we go all the way to connect and simplify our customers' supply chains. we’re looking for a customer experience agent who is passionate about delivering high-quality service and ensuring a seamless end-to-end logistics experience. position...


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