Job description this is a remote position. schedule: fridays to mondays, 8: 30 am to 7: 00 pm, louisville, ky, usa, eastern standard time, with 30-minutes unpaid break we are seeking a highly motivated and talented individual to join our team as a cu...
Company description: redcol is a network that currently groups nine schools in seven cities in the country, with more than 6,200 students. it is the result of a path traveled by educators and businessmen from different sectors, who believe in educati...
Bilingual customer service representatives (b2 english level) interview in english location: bogotá, colombia full-time $3,200,000 cop (gross monthly salary) on-site permanent contract about the role: we are looking for detail-oriented and passionate bilingual representatives to join our customer service team specializing in payments and transactions. in this role, you will handle voice interactions, assisting users of a popular u.s.-based financial app similar to nequi. customers will contact you to resolve inquiries about the app, transaction issues, and general support questions. responsibilities: provide customer support in english via phone calls, addressing inquiries and concerns regarding the payment application. guide users in resolving technical and financial issues related to the app. maintain a professional and friendly approach in all interactions. manage calls efficiently while ensuring high-quality service. document and follow procedures to resolve issues effectively. requirements: b2 english level: ability to communicate clearly and effectively in english. residency in bogotá. 18 years or older. high school graduate. basic computer skills (operating systems, internet) and multitasking abilities. excellent customer service skills and a positive attitude. for foreign applicants: valid ppt and passport required. work modality: on-site at our offices in urban 165. what we offer: competitive salary: full-time (46 hours per week): $3,200,000 cop per month . two consecutive days off during the wee...
Resumen elevate your career with tp join us as a trilingual customer expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a trilingual customer expert, you will: provide exceptional multichannel customer support. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we’re looking for language: english and portuguese b2+ level education and work experience requirement: high school diploma (physical copy required) and +1 year of experience in customer service. availability: training: monday - friday 1 6:00am to 2:30pm operations: work shifts between 7:30 am – 6:00 pm | 2 days off | 42 hours per week skills & qualities: at least one year of experience in customer service is required. benefits competitive salary: earn from $3,307,000 cop/month + performance bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! world-class training: continuous learning and development progr...
About the role the business development representative level i is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. you will work to become a subject matter expert (sme) on products and programs for the sales organization. you will routinely develop and maintain strong customer relationships while identifying and closing new business. what you’ll do maintains and builds relationships with customers, ensuring their satisfaction and addressing any concerns or issues. provide excellent customer service and support, serving as a primary point of contact for customer inquiries. drive vendor initiatives and supports partner enablement activities. collaborate with vendors to develop and execute strategic initiatives that drive business growth. support partner enablement activities and work closely with internal teams to achieve vendor-specific key performance indicators (kpis) and targets. develop in-depth knowledge of vendor products, programs, and industry trends. track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle. coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities. build customer relationships to effectively market a broad range of td synnex’s product portfolio. actively participate in the sales team customer account planning and review process. may attend industry specific business training from vendors. what we’re looking for 0-1 years of...
Auxis colombia - virtual job fair location cr | co-barranquilla | co-bogotá posted date 1 hour ago(1/16/2024 11:02 am) job id 2024-3085 # positions 20 category admin job summary complete our online application to receive an invitation to our job fair from january 29th to february 2nd! during this virtual event, you will have the opportunity to have one-on-one sessions with the recruiting team, gain insight into our different functions, and learn about our core values and what you can expect from auxis’ unique culture. we currently have openings in the following positions : customer service agents (20) customer service analyst mandarin (1) staff accountant (5) auditor (1) accounts payable clerk (10) accounts recievable clerk (10) senior accountant (5) collections analyst (3) accounting clerk (10) accounts payable/receivable supervisor (1) accounts receivable lead (1) accounts payable lead (1) senior accounts receivable clerk (2) retail analyst level i (5) service desk level i (5) junior rpa (3) benefits - permanent contract (health, pension, layoffs) - prepaid medical plan - life insurance plan - career plan. - training and development programs. - employee recognition program. - paid time off and family-paid leave. - paid day off for your birthday! - auxis english internal program - referral program. -hybrid positions. responsibilities auxis is a management consulting and outsourcing firm focused on helping senior executives achieve peak performance in their back office so they can become more scalable, cost-effective and innovative. our areas of focus include: nea...
Valued team member: we are glad you are exploring new opportunities within zimmer biomet! job summary the facilities associate specialist supports several key functions including warsaw facilities, global real estate, environmental health safety and sustainability (ehss), and global security (gss). principal duties and responsibilities: global real estate provides progress, updates and expedites repairs in the most cost efficient and timely manner. process payments according to the purchase order guidelines. supports facilities and gre on car spend processes. tracks spend on cars. helps close cars and other processes related to car spend and tracking. acts as a liaison with local and outside vendors in the acquisition, replacement, or upgrades of new materials, applications, and projects. supports the efforts of contract labor projects. collaborates with in-house departments and external vendors for facility maintenance and improvement projects. tracks and reports key departmental performance indicators, such as departmental budget compliance. prepares monthly reports for management on all departmental issues and accomplishments. ehss helps track ehss metrics (monthly frequency + annual impacts for reporting for audit purposes to 3 rd part vendor for the sustainability report) by data collection, data consolidation and aggregation, data management and annual regulatory reporting feeds (issb, ifrs s1 & s2, csrd) pulls data for site headcount and hours worked each month across global sites process purchase orders submission and handle process, invoice reconciliati...
About the role this vendor claims analyst is responsible for creating vendor claims for various activities to be sent to td synnex vendor partners for reconciliation and collection. the role identifies, researches and resolves items to minimize risk and maximize profit. responsible for all vendors claim and reconciliation processes for vendor promotions, marketing activities, price protection and vendor rebates. what you'll do performs daily and monthly accounting processes and transactions. prepares and submits financial claims (special pricing, marketing, rebate, etc.) to vendors per required formatting and deadlines. completes various account analyses and/or account reconciliations. researches and resolves issues and claim denials received from vendor. resolves and escalates issues to management in a timely manner. general understanding of the business outside of vendor claims and operations. what we're looking for intermediate to advanced english proficiency entry level (0 to 1 years of relevant work experience) high school graduate required associate degree preferred possesses strong data entry skills. able to recognize and attend to important details with accuracy and efficiency. understand, communicate, and collaborate effectively with people across various identities. possesses strong organizational and time management skills, driving tasks to completion. able to constructively work under stress and pressure when faced with high workloads and deadlines. able to use relevant computer systems and applications at a basic level. a...
Accounts payable clerk location co-barranquilla posted date 3 weeks ago(12/18/2023 10:10 am) job id 2023-3014 # positions 5 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities responsibilities process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. reconcile vendor statements and resolve any outstanding balances or discrepancies. maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. collaborate with other departments, such as purchasing and receiving, to ensure proper documentation and approval for purchases. respond to inter...
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. david kennedy recruitment is working with a leading tech company who is looking to recruit a trainer to join their team in colombia. position: trainer location: bogota, colombia. employment type: full-time work model: on-site benefits: base salary duties and responsibilities design and update training materials and program structures, ensuring thorough understanding of procedures and tasks. create performance improvement plans and set measurable kpis to improve the quality and effectiveness of training. provide training on specific procedures and controls, fostering an environment conducive to high performance and professional growth. inspire and motivate trainees, offering constructive feedback to both individuals and management to promote continuous development. develop and manage training programs for new hires and existing employees, working with team leaders to address specific training needs. collaborate with team leaders to identify training requirements and ensure that programs meet both individual and team needs. requirements: native/fluent in english (c1), with strong verbal and written communication skills. high school diploma or equivalent. ability to work well within a team and contribute to a collaborative environment. a strong desire to learn, grow, and maintain a positive attitude. patience and a passion for coaching, with a commitment to motivating and deve...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as a logistics coordinator , some of your responsibilities are but are not limited to: customer service & relationship management serve as the primary point of contact for customers, addressing inquiries, issues, and service requests in a timely and professional manner. ensure proactive communication with clients regarding shipments, delays, or changes. build and maintain strong, long-term customer relationships. pricing & quoting assist in preparing competitive pricing and freight quotes for clients. analyze market trends and collaborate with carriers to optimize cost efficiency. ensure accuracy in quotes and contracts while maintaining profitability. team & operations management oversee daily activities of customer service representatives or support staff. train, mentor, and provide feedback to team members to improve performance. monitor workload distribution to ensure efficiency and quality service. collaborate with operations and sales teams to streamline communication and improve workflows. requisitos mÍnimos what would help you succeed: believe and love what you do. sense of urgency. disci...
Resumen trilingual customer expert - elevate your career with tp join us as a trilingual social media expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a trilingual social media expert, you will: evaluate and take action on posts. apply policy enforcement consistently and professionally. sensitive material handling: manage exposure to graphic content. represent tp’s world-class standards in every interaction. requisitos what we’re looking language level: intermediate - advanced english and portuguese - b2 high school diploma (physical copy required). availability: work shifts with 2 days off | 40 hours per week benefits competitive salary: earn from $3,025,000 cop/month + hiring and performance bonuses! career growth: 80% of our leaders started in entry-level positions. your potential has no limits here! work-life balance: we offer housing benefits, supplementary health plans, and two days off per week. world-class training: continuous learning and development programs designed to fuel your success. multinational experience: be part of a global c...
At first advantage (nasdaq: fa), people are at the heart of everything we do. from our customers and partners to our greatest advantage — our team members. operating with empathy and compassion, first advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized fortune 100 and global 500 brands. what you'll do: as a bilingual verifications specialist , you will play a key role in supporting our clients’ pre- employment screening process. your responsibilities will include delivering accurate and reliable screening results, helping our clients create safer environments for their employees, customers, and partners. your attention to detail and drive to complete tasks will be essential in ensuring the quality and integrity of the screening process. individual must be bilingual in spanish & english (verbal and written) location: position is 100% remote based in colombia hours: monday to friday 8:00 am - 5:00 pm (utc-5) responsibilities: handle verifications for some of our high-profile clients. know customer sops and fadv systems verify candidate details including current and previous employment, education, professional licenses, certifications and references. contact companies and educational institutions to verify candidate-provided informatio...
Talentek by hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. we support companies through our talent and technology services. we have been impacting the world since 2018 and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. as an e-commerce coordinator , s ome of your responsibilities are but are not limited to: oversee order fulfillment, returns, and customer experience across e-commerce channels. monitor kpis such as delivery performance, order accuracy, and customer feedback. ensure smooth integration and operation of e-commerce platforms (shopify, amazon, woocommerce, magento, etc.). identify opportunities to improve e-commerce workflows and efficiency. requisitos mÍnimos what would help you succeed: believe and love what you do. sense of urgency. discipline. responsible. good customer service skills. minimum requirements: studies: high school degree is a must . experience: proven experience in digital commerce. proficiency in ms office (excel, outlook, word) and crm systems. strong written and verbal communication skills in english. previous experience managing or supervising staff is a plus. language: good english skills. b2+ or higher is preferred. perks: schedule: monday to friday 8:00am to 5:00pm. following us calendar. contract: indefinite term contract. location: remote colombia. salar...
Resumen why tp? we are the industry leaders and are present in 88 countries! great place to work has certified us as one of the best companies in the country and the world. we don’t stop innovating and we always go beyond. are you ready to work with the best? what you’ll do as a customer service associate: -respond to all customer inquiries -provide excellent customer service by being a good listener -work with confidential customer information, while treating it sensitively -aim to resolve issues on the first interaction by being proactive, patient and understanding -keep a constant working knowledge of our client’s products, services and promotions -document and update records in the required systems responsabilidades enjoy: - long-term contract - ability to organize your time with our flexible schedules - 2 dias off - paid training - salary of cop 2.420.000 requisitos who are you? - a high school graduate (must present diploma or certificate) - someone with an advanced english level and great communication skills - a person who is polite and empathic at the same time. someone who can put themselves in somebody else's shoes, to understand what they might be feeling or thinking - someone who knows how to solve problems in the most positive way - someone who sees the big picture but also the small details - a person with no experience but with a proactive and confident attitude - someone who desires to work from bogota with the #1...
Resumen bilingual travel specialist - elevate your career with tp join us as travel specialist at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. responsabilidades your role as a travel specialist, you will: provide exceptional customer support via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we're looking for language level: advanced english b2+/c1 high school diploma (physical copy required). availability: training schedule: monday – friday, 8am – 5pm operations schedule: work shifts between 9:00 am – 9:00 pm | 2 days off | 42 hours per week skills & qualities: ability to sell all products and services including sea freight, airfreight, road freight, customs, and insurance. driving new business growth while ensuring 100% account retention within the client portfolio. why choose tp? competitive salary: enjoy our new base salary of $3,000,000 cop – one of the most competitive in the market. performance bonus. performance incentives based on conv...
Prior experience sales related experience (preferred). education high school diploma ( preferred) skills interpersonal and computer skill confidentiality multitask strong organizational & problem solving skills fluent in verbal and written english main responsibilities need to be able to prioritize in a fast-paced environment, adjust changing priorities, meet deadlines and work well under pressure provide customer accurate and detailed information of the product/service accounts information updates persuade customer to acquire their service. (offer promotions, discounts, bundles) expedites the resolution of customer problems and complaints. maintains financial accounts by processing customer adjustments. comply with all of the established policies (general, security of information, compliance) and standards of conduct established by km2. your duties will include but not be restricted to the above. other responsibilities or duties as assigned by direct supervisor. position measures and reports quality audits / supervisions campaign kpi agent ranking (attendance/ productive hours / campaign kpi’s)...
The montessori school of medellín is seeking a passionate and dedicated science teacher to join our vibrant educational community. if you are committed to fostering a love for language in a montessori environment, we encourage you to apply. we are looking for a candidate who has: a bachelor's degree in science, biology, or a related field. a minimum english proficiency level of b2 or c1 a genuine passion for teaching and student development. at least two years of professional experience in an educational setting. position details: schedule: monday to friday, 7:00 a.m. to 4:00 p.m. location: medellín campus what we offer: a direct, full-time employment contract with the school. all legal employment benefits. a supportive and collaborative professional environment.el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera profesional - 2 años de experiencia - idiomas: inglés...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via...
Join our mission to create an inclusive & positive workplace were looking for a motivated, creative, and detail-oriented engagement specialist to support and enhance employee engagement efforts at our bogotá office. in this key role, youll help bring our workplace culture to life by coordinating engaging activities, events, and initiatives that foster a sense of belonging and team spirit. what youll do: contribute creative ideas to support the companys engagement strategy. assist with the daily execution of both in-person and virtual engagement activities. coordinate event logistics including materials, setup/cleanup, and participant support. collaborate with the purchasing department to secure necessary event supplies and vendor services. communicate upcoming events across departments to encourage participation. manage inventory for engagement-related supplies and ensure common areas remain well-maintained. track event participation and gather feedback for continuous improvement. maintain calendars, folders, and documentation for engagement activities. support the broader employee experience team as needed. what you bring: education: high school diploma or equivalent required. skills & traits: passionate about building positive work environments proactive, dependable, and organized excellent interpersonal and communication skills (english & spanish) creative problem-solver and team player proficient in google suite (docs, sheets, slides) additional requirements: willingness to occasionally work extended hours for special events and carry elements re...
Job summary we're seeking talented and thoughtful students to help define and execute our vision. you will work alongside other members of didi colombia team delivering amazing results and completing challenging tasks every day. you will grow and develop within our team with the chance to continue your career with us after you graduate. responsibilities - coordinating and consolidating data gathering activities and keep databases up to date. - carrying out analyses to monitor/evaluate ssl restaurants performance (from aggregated level, all the way down to brand and restaurant-level). - supporting the overall customer success team in the creation of periodic performance reports and presentations. qualifications - student pursuing an engineering, finance, business, or related degree from a leading university/school, and with a good academic track record. - passion or strong interest in the technology and start-up environment. - analytical and structured with good problem-solving skills. - advanced excel. - good communication and interpersonal skills. - collaboration and a team player perspective with a positive attitude - willingness to learn and develop his/her skillset - self-motivation, proactiveness, with a can-do nature - highly proficiency in both spanish and english is essential - great command of microsoft office tools - particularly excel and powerpoint - sql, python, etc. (must) benefits - we create customer value – we strive to always create valuable experiences for our users in everything we do. our focus is to always innovate new experiences that are safe,...
Job summary associate customer success specialist at anthology. work directly with clients, supporting the renewal process, and collaborating with strategic partnership directors. responsibilities - providing insights into specific trends at supported institutions - managing and resolving identified client issues for assigned customer accounts - documenting information into web-based ticketing system - providing efficient and accurate resolution to customer inquiries - utilizing reporting data to conduct analysis on trends, documenting and summarizing findings with clear, actionable steps for improvements - handling multiple job tasks at one time and escalating issues in a timely manner - monitoring upcoming contract renewals with a 120-day lead time - proactively initiating renewal workflows to ensure timely customer engagement and internal readiness - working directly with strategic partnership directors concerning renewal details and changes to contracts qualifications - high school diploma or equivalent - excellent oral and written communication skills - ability to communicate clearly with university staff, and team members - ability to ask questions to determine the nature of the problem - proficiency in ms office computer applications including word and excel, and willingness to learn new technology systems - analytical orientation with strong attention to detail - ability to work from home - ability to take inbound (voice) phone calls in a conversation-heavy environment - fluency in written and spoken english at cef c2 level or above - you must have a quiet, dis...
Academic support teacher – english (high school) provide academic support in the subject of english to students with diverse learning pathways, design and implement individualized reasonable adjustment plans (piar), and carry out pedagogical plans and/or accommodations. education: bachelor's degree in education, modern languages, human sciences, or related fields. a postgraduate degree in the area is highly desirable. experience: minimum of three years of experience in related roles, supporting students with learning variability and neurodivergence (experience in ib – myp and/or dp is ideal). english: c1 level knowledge: inclusive education legislation, neurodiversity, variability, and inclusion...
Job description the senior talent administrator & coordinator is responsible for providing senior level administrative support to the talent acquisition process through pre-hire and post-hire activities, facilitating a wide variety of logistical and recruitment activities to service a particular client program or teams. work location: bogota, colombia work arrangement: hybrid - 2 times onsite language requirement: english advanced level duties and responsibilities: assist with recruitment and interview process complete phone interviews and document candidate responses, effectively screening in or out of the recruitment process based on position requirements develop interview schedules to ensure qualified candidates are evaluated update candidate statues in the appropriate recruitment systems (applicant tracking system (ats), proprietary systems, etc.) timely review of applicants who have applied via the ats schedule complex phone, video and in-person interviews with recruiters or hiring managers execute the offer process, including creating & routing offer letter and presenting offer to candidate coordinate candidate background, medical and reference checking processes arrange travel, transportation and accommodation for candidates coordinate aspects of the on-boarding and off-boarding processes edit and post positions to the ats accurately and within the specified timeframes administratively manage posting of roles to candidate generation channels provide metric and pipeline reporting lead independent discussions with candidates and hiring managers ...
Resumen bilingual sales expert - elevate your career with tp join us as an advanced english level sales expert! at tp, we offer jobs and create careers. as a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. why tp? with over 45 years of global leadership and more than 25 years in colombia, tp is the #1 provider of digital business services. we have +42,000 employeesin the country and a culture built on innovation, diversity, and career growth. when you join tp, you become part of a companythat’srecognized worldwide for its excellence and commitment to its people. responsabilidades your role as an advanced english sales expert, you will: provide exceptional customer experience via phone. solve customer inquiries efficiently and professionally. maintain accurate records of customer interactions. represent tp’s world-class standards in every conversation. requisitos what we're looking for language level: advanced english b2+ - confident and fluent communication is key! work experience: 6 months of experience in sales, preferably in hardware & devices or technology product sales. high school diploma (physical copy required). flexibility to work in our structured schedules: monday to friday | 7:00 am – 5:00 pm, with an operational window from 7:00 am to 8:00 pm, 42 hours per week, weekends off passion for delivering outstanding customer service and a problem-solving mindset. why choose tp? competitive salary: $3,300,000 + 30% performance bonuses hiring bonus: $2,000,000 career growth: 80% of...
About us foundever™ is a global leader in the customer experience (cx) industry. with 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. our innovative cx solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. our core values are: creativity: make it simple, lead the change. commitment: aim for better, impact for the good. connection: share experiences, grow together. benefits we have for you: monthly food allowance : enjoy a sodexo card worth cop$100,000! medical appointment service : we offer access to 1doc3, where you can schedule same-day appointments at no additional cost. you can choose from in-person or virtual visits in various specialties like nutrition, general health, and more. tenure bonus : when you celebrate your first anniversary with us, you’ll receive a one-time bonus of cop$500,000. paid days off : after one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year. job summary we are looking for a bilingual (spanish and english) representative to deliver world-class customer support and build customer satisfaction. main requirements at least 18 years old high school diploma be located in cali or nearby be able to work on-site at carrera 4 norte # 22-02, barrio piloto colombian citizenship or work permit skill required communication skills: excellent written & verbal communication skills ...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
Bilingual sales development representative – english-spanish join to apply for the bilingual sales development representative – english-spanish role at ttec bilingual sales development representative – english-spanish 6 days ago be among the first 25...
Join to apply for the english teacher role at immiland law. immiland canada has established educational agreements with over 100 colleges, universities, and institutes across canada, recognized as dli (designated learning institutions), which allows ...
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