Legal intake specialist (remote) schedule: full-time | monday - friday, 9:00 am - 5:00 pm est apply here: position overview the legal intake specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. this position ensures that every request is accurate, complete, and optimized for downstream success. the precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for law firm clients. key responsibilities 1. provider research & identification - identify all relevant healthcare providers involved in a clients treatment, beyond the main facility listed by the law firm. - research and locate billing providers and related entities using tools such as chartswap, historical request data, and direct provider outreach. - accurately input all identified providers into the admin application. 2. request creation & quality control - review incoming rois (release of information forms), correcting incomplete or inaccurate submissions (noting that ~90% require adjustments). - prepare accurate base forms before generating submission packets. - conduct comprehensive quality assurance checks on each roi packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation. 3. request assignment - assign requests to the appropriate records team members based on workload balance and utilization metrics. 4. handling special cases - identify and escalate special provider requirements (e.g., unique forms or protoco...
Legal intake specialist (remote) schedule: full-time | monday - friday, 9:00 am - 5:00 pm est apply here: https://operationsarmy.com/application position overview the legal intake specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. this position ensures that every request is accurate, complete, and optimized for downstream success. the precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for law firm clients. key responsibilities 1. provider research & identification identify all relevant healthcare providers involved in a clients treatment, beyond the main facility listed by the law firm. research and locate billing providers and related entities using tools such as chartswap, historical request data, and direct provider outreach. accurately input all identified providers into the admin application. 2. request creation & quality control review incoming rois (release of information forms), correcting incomplete or inaccurate submissions (noting that ~90% require adjustments). prepare accurate base forms before generating submission packets. conduct comprehensive quality assurance checks on each roi packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation. 3. request assignment assign requests to the appropriate records team members based on workload balance and utilization metrics. 4. handling special cases identify and escalate special provider requirements (e.g., unique forms or protocols) to the assigned cli...
Legal intake specialist (remote) schedule:full-time | monday - friday, 9:00 am - 5:00 pm est apply here:https://operationsarmy.com/application position overview the legal intake specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. this position ensures that every request is accurate, complete, and optimized for downstream success. the precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for law firm clients. key responsibilities 1. provider research & identification - identify all relevant healthcare providers involved in a clients treatment, beyond the main facility listed by the law firm. - research and locate billing providers and related entities using tools such as chartswap, historical request data, and direct provider outreach. - accurately input all identified providers into the admin application. 2. request creation & quality control - review incoming rois (release of information forms), correcting incomplete or inaccurate submissions (noting that ~90% require adjustments). - prepare accurate base forms before generating submission packets. - conduct comprehensive quality assurance checks on each roi packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation. 3. request assignment - assign requests to the appropriate records team members based on workload balance and utilization metrics. 4. handling special cases - identify and escalate special provider requirements (e.g., unique forms or pro...
Legal intake specialist (remote) schedule: full-time | monday - friday, 9:00 am - 5:00 pm est apply here: position overview the legal intake specialist plays a pivotal role as the first step in the healthcare medical records retrieval process. this position ensures that every request is accurate, complete, and optimized for downstream success. the precision and quality of the intake process directly influence the speed and accuracy of medical record retrieval for law firm clients. key responsibilities 1. provider research & identification - identify all relevant healthcare providers involved in a clients treatment, beyond the main facility listed by the law firm. - research and locate billing providers and related entities using tools such as chartswap, historical request data, and direct provider outreach. - accurately input all identified providers into the admin application. 2. request creation & quality control - review incoming rois (release of information forms), correcting incomplete or inaccurate submissions (noting that ~90% require adjustments). - prepare accurate base forms before generating submission packets. - conduct comprehensive quality assurance checks on each roi packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation. 3. request assignment - assign requests to the appropriate records team members based on workload balance and utilization metrics. 4. handling special cases - identify and escalate special provider requirements (e.g., unique forms or protocols) to the assigned c...
Fully remote customer service representative (self-serve saas) (weekend + weekday schedule) apply here: operationsarmy.com/application are you passionate about helping users succeed with innovative software? join us on the frontlines as a customer service representative during our exciting self-serve launch. you'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team. role overview as a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. you'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth. note: this is a 100% remote, full-time role with a schedule that includes saturdays, sundays, and 3 weekdays. candidates must be available to work on weekends.note: this is a 100% remote, full-time role with a schedule that includes saturdays, sundays, and 3 weekdays. candidates must be available to work on weekends. what you'll do customer interaction & issue resolution respond promptly to customer inquiries across slack, support email, and ticketing systems (e.g., pylon), while meeting sla targets collaborate with ai-powered bots, escalating complex or sensitive issues for human resolution as needed communicate clearly, empathetically, and professionally with users from diverse backgrounds knowledge sharing & onboarding assist new users with onboardin...
Hr assistant (100% remote) support our hr manager in payroll, hr systems, communications, and reporting please apply through this application link: about the role we are seeking a proactive, detail-oriented hr assistant to support our hr manager in day-to-day hr operations, including payroll administration, hr systems management, internal communications, and compliance reporting. the ideal candidate will have strong familiarity with hr platforms especially paylocity and a sharp eye for accuracy when handling payroll data, timecard issues, and compliance reports. you will also serve as the primary point of contact for routine hr inquiries when the hr manager is unavailable, helping keep the hr team organized, responsive, and efficient. what we're looking for - strong working knowledge of paylocity and online timekeeping platforms - excellent attention to detail and ability to follow through on tasks - friendly, resourceful communicator who knows when to escalate issues - comfortable handling repetitive tasks, shifting priorities, and managing a to-do list style workflow - able to work independently during off-hours or with minimal supervision - bonus: experience supporting in-person leadership events or insurance-related hr administration key responsibilities hr operations & administration - enter and verify timekeeping data from square into paylocity - support weekly and monthly payroll processing - troubleshoot employee timecard issues and reset paylocity login credentials - generate reports and maintain historical data for hr and compliance au...
Job title: accounting ai analyst schedule: full-time, 45 hours/week work days: monday to friday work hours: staggered shifts between 8:00 am to 8:00 pm est work setup: fully remote apply here: https://operationsarmy.com/application about the role were looking for highly detail-oriented accounting ai analyst to support our ai operations team. in this role, you will be responsible for labeling and reviewing ai-generated outputs, identifying inconsistencies, and helping improve overall model performance. this is a great opportunity for candidates with experience in data entry, finance operations, qa, or similar roles, who thrive in a structured, fast-paced, and fully remote environment. key responsibilities label and tag ai conversations: accurately annotate ai agent conversations using internal tools such as langsmith or other proprietary platforms. review and qa ai outputs: analyze and correct ai-generated outputs related to contracts, accounts receivable transactions, reconciliations, and similar data. identify and escalate issues: flag logic errors, inconsistencies, or unclear agent behavior, and escalate them to leads or relevant stakeholders. document and report edge cases: help document unique cases, recurring patterns, or workflow challenges to support model training and improvements. contribute to workflow development: support the creation of efficient tagging workflows and quality assurance best practices. maintain quality and productivity: meet or exceed daily output goals while ensuring consistent quality, accuracy, and attention to detail. ...
Customer service representative (colombia) (remote) join to apply for the customer service representative (colombia) (remote) role at opsarmy customer service representative (colombia) (remote) join to apply for the customer service representative (colombia) (remote) role at opsarmy get ai-powered advice on this job and more exclusive features. fully remote customer service representative (self-serve saas) (weekend + weekday schedule) apply here: operationsarmy.com/application are you passionate about helping users succeed with innovative software? join us on the frontlines as a customer service representative during our exciting self-serve launch. you'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team. role overview as a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. you'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth. note: this is a 100% remote, full-time role with a schedule that includes saturdays, sundays, and 3 weekdays. candidates must be available to work on weekends.note: this is a 100% remote, full-time role with a schedule that includes saturdays, sundays, and 3 weekdays. candidates must be available to work on weekends. what you'll do customer interaction & issue resolution r...
Hr assistant (100% remote) support our hr manager in payroll, hr systems, communications, and reporting please apply through this application link: https://operationsarmy.com/application about the role we are seeking a proactive, detail-oriented hr assistant to support our hr manager in day-to-day hr operations, including payroll administration, hr systems management, internal communications, and compliance reporting. the ideal candidate will have strong familiarity with hr platforms especially paylocity and a sharp eye for accuracy when handling payroll data, timecard issues, and compliance reports. you will also serve as the primary point of contact for routine hr inquiries when the hr manager is unavailable, helping keep the hr team organized, responsive, and efficient. what we're looking for strong working knowledge of paylocity and online timekeeping platforms excellent attention to detail and ability to follow through on tasks friendly, resourceful communicator who knows when to escalate issues comfortable handling repetitive tasks, shifting priorities, and managing a to-do list style workflow able to work independently during off-hours or with minimal supervision bonus: experience supporting in-person leadership events or insurance-related hr administration key responsibilities hr operations & administration enter and verify timekeeping data from square into paylocity support weekly and monthly payroll processing troubleshoot employee timecard issues and reset paylocity login credentials generate reports and maintain historical data for hr and compliance audi...
Job title: bookkeeper (remote | full-time) apply here: we are a fast-growing, venture-backed startup seeking a skilled and hands-onbookkeeper to lead our accounting operations, manage financial reporting, and scale systems to support our rapid growth. this role requires deep expertise in inventory accounting, strong command of quickbooks and fishbowl, and the ability to thrive in a dynamic startup environment. responsibilities: - lead monthly close processes, audits, and financial reporting in compliance with u.s. gaap - maintain accurate general ledger, account reconciliations, and cash flow tracking - oversee accounts receivable, accounts payable, inventory, payroll, and fixed asset accounting - manage budgeting, forecasting, and financial modeling - partner with leadership on kpi tracking and building reliable financial dashboards - play a key role in integrating financial operations during m&a; activities requirements: - 3+ years of accounting management experience, ideally within a startup - deep understanding of u.s. gaap, inventory accounting, costing methods, and cogs - expert in quickbooks online and familiar with quickbooks desktop - proficient in fishbowl inventory or similar inventory accounting software - advanced excel and google sheets skills - comfortable using multiple tools and systems (slack, google drive, email, etc.) - strong leadership, communication, and problem-solving skills - tech-savvy self-starter who takes initiative and drives solutions - experience with system integrations and financial dashboards (e.g., reach report...
Job title: bookkeeper (remote | full-time) apply here: https://operationsarmy.com/application we are a fast-growing, venture-backed startup seeking a skilled and hands-on bookkeeper to lead our accounting operations, manage financial reporting, and scale systems to support our rapid growth. this role requires deep expertise in inventory accounting, strong command of quickbooks and fishbowl, and the ability to thrive in a dynamic startup environment. responsibilities: lead monthly close processes, audits, and financial reporting in compliance with u.s. gaap maintain accurate general ledger, account reconciliations, and cash flow tracking oversee accounts receivable, accounts payable, inventory, payroll, and fixed asset accounting manage budgeting, forecasting, and financial modeling partner with leadership on kpi tracking and building reliable financial dashboards play a key role in integrating financial operations during m&a activities requirements: 3+ years of accounting management experience, ideally within a startup deep understanding of u.s. gaap, inventory accounting, costing methods, and cogs expert in quickbooks online and familiar with quickbooks desktop proficient in fishbowl inventory or similar inventory accounting software advanced excel and google sheets skills comfortable using multiple tools and systems (slack, google drive, email, etc.) strong leadership, communication, and problem-solving skills tech-savvy self-starter who takes initiative and drives solutions experience with system integrations and financial dashboards (e.g., reach reporting) this is a ful...
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