About intouchcx intouchcx is a global leader in customer experience management, digital engagement, and ai and automation solutions. we immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. for over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. about the job the primary responsibilities for the it generalist position are the maintenance and repair of computer hardware and software in a break/fix environment. as it generalist, you will… - install and test workstations (break/fix), fix performance issues, diagnose/replace hardware and software related problems - ensure workstations are functional (computer hardware peripherals/components) - troubleshoot/report specific line of business program issues (logical agent/liveperson/third-party applications) - verify application results, conduct system audits - be accountable for tracking and organization of physical hardware and other it assets - develop and manage organizational and it standards - maintain cleanliness and organization of the it department and stations - engage with internal and external clients providing updates and solutions, as well as ensuring compliance relating to all it components - provide generalized it support as required - interpret service delivery key metrics to problem solve - complete projects by coordinating resources and timetables with others - verify application results by conducting syste...
Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if - you can operate in a fast-paced, dynamic environment. - you are an individual contributor working toward the team goal. - you can build partnerships that move our business forward. - you revamp code that is simple, understandable, and clean. - you see feedback or fai...
Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if - you can operate in a fast-paced, dynamic environment. - you are an individual contributor working toward the team goal. - you can build partnerships that move our business forward. - you revamp code that is simple, understandable, and clean. - you see feedback or...
Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if - you can operate in a fast-paced, dynamic environment. - you are an individual contributor working toward the team goal. - you can build partnerships that move our business forward. - you revamp code that is simple, understandable, and clean. - you see feedback or fai...
Liveperson (nasdaq: lpsn) is the global leader in enterprise conversations. hundreds of the world’s leading brands — including hsbc, chipotle, and virgin media — use our award-winning conversational cloud platform to connect with millions of consumers. we power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of conversational ai for better customer experiences. at liveperson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. we are continually looking for ways to improve our products and make things better. this means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. overview welcome to the proactive messaging team at liveperson! we are a team of 4 engineers located across 2 countries (india and germany). we are looking for a software engineer (sde i) (all genders) to join our team. you will work in a fast-paced environment on projects spanning different company areas, aiming to enhance and simplify how brands engage with their customers through messaging. you will thrive here if you can operate in a fast-paced, dynamic environment. you are an individual contributor working toward the team goal. you can build partnerships that move our business forward. you revamp code that is simple, understandable, and clean. you see feedback or failure as mot...
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