[T-778] INTAKE SPECIALIST

1 day ago be among the first 25 applicants direct message the job poster from goldstein immigration lawyers join a mission that matters at our immigration law firm, everything we do is guided by a deep belief in family, unity, and humanity . we help people from around the world reunite with loved ones and build a better future in the u.s.—and it all begins with the very first call. we’re looking for a bilingual intake specialist who can be that voice of hope and clarity. what you’ll do - answer inbound and outbound calls with professionalism, empathy, and warmth - actively listen to understand the client's needs and ask the right questions to qualify them - schedule consultations. - take detailed, accurate notes to ensure smooth client follow-up and internal communication - stay informed about our services and processes so you can guide clients with confidence - work closely with our legal team to support a seamless intake experience - experienced customer service professionals (required) - bonus if you’ve worked in call centers or similar fast-paced environments - bilingual in spanish and english (spoken and written – required) - people-oriented , empathetic, and active listeners who build trust quickly - proactive , outgoing, and confident communicators - tech-savvy and ready to jump in with a reliable internet connection, personal computer, and quality headset what you’ll get - paid time off + u.s. federal holidays - a diverse and supportive team driven by purpose be the first voice that brings families closer together. apply now and help change lives—one call ...