Cuéntanos, ¿por qué eres el candidato ideal para esta oferta? 0 caracteres de 2,000 para crear la alerta debes aceptar los términos y condiciones y el aviso de privacidad. inscríbete en elempleo. com y aplica a miles de ofertas de las mejores empresa...
We are looking for an operations supervisor to join our team at a global service company! at our company, we believe leadership goes beyond managing teams—it’s about inspiring, challenging, and helping people grow. that’s why we’re seeking an operati...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. if you are approached for payment, this is likely to be fraudulent. please check to see whether the role you are interested in is posted here, on our website. about tmf group tmf group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. we provide legal, financial and employee administration through tmf group’s teams in 120 offices. key responsibilities • perform in timely and accurate manager general accounting and reporting including processing journal entries, calculation of accruals, posting and process allocations. • ensure proper reconciliation of reports and accounts. • assist with monthly closing activities and balance reconciliations. • comply with local accounting standards, policies, and procedures. • coordinate with local office, internal stakeholders, via workflow tool/email to resolve the issues. • responding to users inquiries in a timely manner; support, follow-up and escalation of identified issues. • contribute to team metrics by achieving stated productivity and accuracy goals daily. • drive many continuous process improvements and share best practices across team. • support the team in achieving performance objectives. qualifications and experience required • student at least 9 semester or university degree in accounting. • previous experience in bpo/ssc/centralized delivery model • at least 2 years of experience in accounting. • ensure proper ...
* descripción empresa: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. si estás interesado en consultar las vacantes para conectarte laboralmente con comfama, te recomendamos consultar nuestra página web www.comfama.com opción trabaja con nosotros * funciones del cargo: bpo global services, solicita para su equipo de trabajo, personal con experiencia mínima de 6 meses para desempeñar el cargo de agente de retención bilingüe. formación académica: bachiller. funciones específicas: - brindar asesoría empática y profesional a clientes que enfrentan situaciones sensibles, generando confianza y tranquilidad durante todo el proceso. - guiar la interacción con el cliente de manera estructurada y consultiva, asegurando una solución efectiva y una experiencia positiva. - atender llamadas entrantes y/o salientes en inglés, resolviendo dudas, quejas y reclamos de manera oportuna. - utilizar sistemas internos y herramientas digitales para registrar, analizar y actualizar información. - cumplir con indicadores clave de desempeño y participar en entrenamientos para mejorar habilidades. conocimientos y/o requisitos: - nivel de inglés avanzado escrito y hablado. - mínimo 6 meses de experiencia en líneas de ventas telefónicas o retención. - disponib...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
About taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. the people first culture at taskus has enabled the company to expand its workforce to approximately 45,000 employees globally.presently, we have a presence in twenty-three locations across twelve countries, which include the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. what we offer: at taskus, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. our commitment to a people first culture is reflected in the various departments we have established, including total rewards, wellness, hr, and diversity. we take pride in our inclusive environment and positive impact on the community. moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within taskus. join our team today and experience firsthand ...
Description: we are seeking a dynamic and experienced client financial team leader as a client financial team leader at marsh, you will play a pivotal role in enhancing the client experience by leading, mentoring, and developing a team of client financial coordinators to deliver exceptional service and ensure a consistent client experience for all financial aspects of their marsh engagement. this dynamic "player-coach" position combines strategic team leadership, performance management, and active mentorship with hands-on responsibility for managing a select portfolio of client accounts. you will be instrumental in providing guidance, support, and leadership to team members, fostering a collaborative environment, and driving team performance to meet organizational goals and adherence to marsh's professional standards. this role provides a significant opportunity to develop your managerial career, gain exposure to diverse aspects of commercial insurance, and expand your network with senior leaders and clients. you will champion the use of marsh systems and processes, drive operational excellence, and directly contribute to client retention and satisfaction. this role be based either in bogotá, colombia. this is a hybrid role that has a requirement of working at least three days a week in the office. we will count on you to: supervise, guide, mentor, and develop a team of client financial coordinators to ensure role expectations, client service standards, and business objectives are met develop and implement strategies to improve team performance and productivity conduct regu...
¿quieres ser parte del mejor talento global? ¡esta es tu oportunidad para crecer y brillar! en bpo global services somos una comunidad incluyente que crea lazos en cada contacto. buscamos agente comercial para telemercadeo con experiencia en ventas en el sector de telecomunicaciones: tu misión será: realizar ventas de importante compañía de telecomunicaciones conectando con los clientes para entender sus necesidades, ofrecerles soluciones que realmente les aporten valor y cumpliendo las metas comerciales de la empresa, siempre brindando un servicio cercano, claro y confiable. lo que te ofrecemos: salario base: $1.423.500 + ¡comisiones ilimitadas! contrato a término indefinido pagos quincenales puntuales día libre por tu cumpleaños horario de 44 horas semanales de lunes a viernes (sábados ocasionales) ambiente laboral increíble y oportunidades reales de crecimiento profesional beneficios exclusivos: convenios educativos para seguir creciendo descuentos en gimnasios, tiendas y restaurantes acceso a servicios médicos con tarifas preferenciales opciones de ahorro financiero requisitos para unirte a nuestro talento global: experiencia mínima de 6 meses en ventas a través de call center en el sector de telecomunicaciones manejo de paquete office (excel medio, powerpoint, word) e internet formación bachiller académico si cumples con el perfil y quieres crecer en una compañía que valora tu talento, postúlate ahora y nos pondremos en contacto contigo....
🌟 ¿quieres ser parte del mejor talento global? 🌟 ¡esta es tu oportunidad para crecer y brillar! en bpo global services somos una comunidad incluyente que crea lazos en cada contacto. buscamos agente comercial para telemercadeo con experiencia en ventas en el sector de telecomunicaciones: 💼 tu misión será: realizar ventas de importante compañía de telecomunicaciones conectando con los clientes para entender sus necesidades, ofrecerles soluciones que realmente les aporten valor y cumpliendo las metas comerciales de la empresa, siempre brindando un servicio cercano, claro y confiable. ✨ lo que te ofrecemos: - salario: $1.423.500 + bono de $ 400.000 por cumplimiento de indicadores + ¡comisiones ilimitadas! 💰 - contrato a término indefinido📜 - pagos quincenales puntuales - día libre por tu cumpleaños 🎂 - horario de 44 horas semanales de lunes a viernes (sábados hasta medio día) - ambiente laboral increíble y oportunidades reales de crecimiento profesional 🌟 - beneficios exclusivos: - 🎓 convenios educativos para seguir creciendo - 🏋️♂️ descuentos en gimnasios, tiendas y restaurantes - 🦷 acceso a servicios médicos con tarifas preferenciales - 💰 opciones de ahorro financiero ✅ requisitos para unirte a nuestro talento global: - experiencia mínima de 6 meses en ventas a través de call center en el sector de telecomunicaciones - manejo de paquete office (excel medio, powerpoint, word) e internet - formación bachiller académico 📢 si cumples con el perfil y quieres crecer en una compañía que valora tu talento, postúlate ahora y nos pondremos en contacto contigo....
¿estás buscando impulsar tu carrera? en sutherland, una mutinacional líder en el sector de bpo, tenemos una oportunidad increíble para ti en la industria bancaria. Únete a nuestro equipo y brinda soporte a clientes de todo el mundo, ayudándolos a solucionar sus dudas y necesidades. ¿qué estamos buscando? - nivel avanzado de inglés (b2) - disponibilidad de tiempo completo (42horas semanales) -domingo off como parte de nuestro equipo disfruta de: - $2.300.000 de salario básico - $500.000 de bono por rendimiento - entrenamiento 100% pago - contrato directo con sutherland a término indefinido - oportunidades de crecimiento - increíble ambiente laboral aplica ahora y comparte con tu familia y amigos esta oportunidad...
¿quieres liderar con propósito y formar parte del mejor talento global? en bpo global services, somos una comunidad inclusiva y diversa de talentos globales que construimos lazos auténticos en cada interacción. actualmente estamos buscando un/a team leader con pasión por las ventas, el liderazgo y la excelencia operativa, para unirse a nuestro equipo y llevar nuestros resultados al siguiente nivel. 📌 ¿qué harás en este rol? supervisar el cumplimiento de las metas comerciales (ventas, upselling/cross-selling). monitorear indicadores clave (kpi): número de llamadas, conversión, ventas efectivas, calidad de servicio, productividad. coordinar turnos, asistencia y distribución de cargas de trabajo del equipo. garantizar el cumplimiento de los ans/slas definidos con el cliente. liderar, motivar y orientar a los agentes comerciales en el logro de resultados. realizar coaching individual y retroalimentación constante sobre desempeño. detectar necesidades de capacitación y coordinar entrenamientos con el área de formación. fomentar el trabajo en equipo, la motivación y la retención de talento. 🌟 ¿qué ofrecemos? 💰 salario básico de $1.968.000 + bonificación $200.000 + comisiones sin techo 📄turnos de lunes a viernes (sábados medio día) 📄 contrato a término indefinido 🎉 día libre por tu cumpleaños 🌴 acceso a vacaciones desde tu contratación 🤝 excelente ambiente laboral y cultura de apoyo ✅ requisitos para aplicar: formación académica: tecnólogo en administración y comercio o afines (administración, contaduría, negocios internacionales, mercadeo, finanzas) exper...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
#bemore do you aspire for a rewarding career that lets you do more and achieve more? unleash your full potential at work with tdcx, an award-winning and fast-growing bpo company. work with the world's most loved brands and be with awesome, diverse people. be home, belong, and start your journey to #bemore! top reasons to work with tdcx - attractive remuneration, great perks, and performance incentives - comprehensive medical, insurance, or social security coverage - world-class workspaces - engaging activities and recognition programs - strong learning and development plans for your career growth - positive culture for you to #bemore at work - easy to locate area with direct access to public transport - flexible working arrangements - be coached and mentored by experts in your field - join a global company, winner of hundreds of industry awards what is your mission? - provide excellent support experience to customers via all relevant communication channels. - identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - ensure first contact resolution and effective follow-up with service partners and internal departments to ensure case closure in accordance to our service standards. - provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. - deliver the best services to customers to ensure the highest customer satisfaction with the right procedures - build susta...
About us geeks5g is a fast-growing international digital marketing and technology company. we specialize in seo, websites, social media, ai/software, google ads, call centers, and more. with a large in-house team and multiple specialized managers, we’re scaling quickly — and we need a strong director of operations to take full ownership of delivery across all departments. role overview as our director of operations, you will be the bridge between sales and delivery. once a deal is closed, you and your team ensure the client flows seamlessly through onboarding, fulfillment, reporting, and ongoing account management. you will manage division heads, standardize processes, enforce slas, and report directly to the founder. your mission: keep the engine running so sales only sells. key responsibilities - oversee and coordinate division managers (seo, call center, website development, ai/software, google ads, social media, graphic design). - own operational kpis: delivery slas, quality, client retention, and profitability. - standardize and document workflows across departments. - manage capacity planning, workload balancing, and hiring requests. - run weekly ops meetings to resolve blockers and align managers. - coordinate with sales ops and client success managers (csms) for seamless client onboarding. - implement qa processes and ensure deliverables meet standards before reaching clients. - generate executive dashboards and report results to leadership. - continuously improve efficiency, tools, and automation (including our in-house platform, proaxis.ai). ...
Quality analyst trilingue english b2 portuguese b2 required experiencie bpo keukenexpo bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the quality analyst trilingue english b2 portuguese b2 required ex...
Leading the future of service in digital insurance in the fast-moving world of bpo and digital insurance, this role offers the perfect policy for work-life balance. protect your personal time like a premium asset while growing your career in a thrivi...
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