About andes. founded in 2011, andes global trading is a leader for the america’s in the frozen and refrigerated meat trading industry, focusing on pork, beef, poultry, and vegetables. our offices, customers, and vendors are located around the region and the globe, including 20 countries we sell to and +10 countries we currently buy from. position summary. as a logistics specialist, you will be responsible for coordinating our client’s logistical operations and ensuring that all systems are updated with all supplier and shipping information; coordinating import and export shipments, you’ll assist with customs clearance, inland transportation, bookings and cargo tracking, as well as handling any customer queries relating to deliveries at andes we are proud to be a hands-on, fast-moving, and entrepreneurial company. the ideal candidate thrives in a fast-moving environment, has an entrepreneurial mindset, is a great cultural fit, and brings the appropriate structure to ambiguous, often rapidly changing environments. key accountabilities: answer general customer inquiries regarding customer order status, pricing, tracking, and bookings. daily contact with suppliers regarding purchase order status, production completion dates, and booking dates. invoicing and coordinating shipments; including ground, air and ocean. compiling reports and providing support to other staff members. resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. evaluate and recommend the best carrier for international shipment...
About andes founded in 2011, andes global trading is a leader for the america’s in the frozen and refrigerated meat trading industry, focusing on pork, beef, poultry, and vegetables. our offices, customers, and vendors are located around the region and the globe, including 20 countries we sell to and +10 countries we currently buy from. job description: as a sales coordinator, you will play a vital role in managing and supporting our sales team to efficiently export our products worldwide. your role will require a blend of skills in customer service, sales support, logistics, and administrative tasks. key responsibilities: 1. sales support & customer service: - serve as a primary point of contact for clients and internal departments, providing support in handling inquiries, complaints, claims, and after-sales service. - support traders on common daily tasks when traveling or out of the office. - maintain strong relationships with existing customers and assist in developing new client relationships. - arrange for the creation and distribution of supporting documents and presentations to help the sales team in generating business leads. - develop active engagement and work in tandem with traders, aiming for prompt and efficient order processing, and ensuring accuracy in order details, pricing, and delivery schedules. - participate in the planning and execution of trade shows and other promotional events. this includes coordinating logistics, preparing promotional materials, and others. 2. order management: - liaise with logistics and warehouse te...
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