Job title network engineer sre about your business area/department: this role is part of a global network security engineering team dedicated to delivering secure, scalable, and automated network security solutions across cloud and on-prem environmen...
Network engineering (gwan) page is loaded network engineering (gwan) apply remote type hybrid locations bogota time type full time posted on posted 2 days ago time left to apply end date: august 8, 2025 (5 days left to apply) job requisition id r2789...
Bogota, d.c presencial contrato a término indefinido 2.821.000 $ (mensual bruto) tiempo completo ¡se buscan agentes de atención al cliente bilingües! ¿eres bilingüe y tienes experiencia en atención al cliente? ¡tenemos una oportunidad imperdible para ti! Únete a nuestro equipo como agente de reservaciones er bogota y disfruta de un excelente ambiente de trabajo y excelentes beneficios. ¿qué ofrecemos? un salario competitivo de $2.821.000 por 46 horas trabajadas para hablantes bilingües oportunidades de crecimiento profesional y desarrollo de habilidades. un ambiente de trabajo dinámico y colaborativo. excelentes beneficios, incluyendo: bono de alimentación mensual de $100.000 (aplicable a partir del cuarto mes de trabajo). servicio de citas médicas gratuitas (presenciales y virtuales de nutrición, salud reproductiva, medicina general y veterinaria). bono de antigüedad de $500.000 al cumplir un año en la empresa. 2 días de balance pagos por año, acordados con el jefe y después de un año de trabajo (aplica solo para empleados 100% presenciales). ¿qué harás en este puesto? atenderás llamadas o realizarás llamadas a pasajeros nuevos o existentes que buscan generar una nueva reserva o realizar cambios en las reservas ya generadas a través de las herramientas del cliente. brindarás un servicio al cliente excepcional, guiando las interacciones hacia la satisfacción del pasajero. ¿qué buscamos? experiencia en call center, atención al cliente y ventas es preferida, pero no requerida experiencia en amadeus o software similar es una ventaja. excelentes habilidades de comunicación ve...
Job title collections analystexternal job advert job title: collections analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions ...
¡impulsa tu carrera y únete a nuestro equipo como asesor turístico presencial! ¿eres técnico o tecnólogo en turismo y tienes al menos 1 año de experiencia en ventas de productos turísticos? ¡esta es tu gran oportunidad para brillar y crecer con nosotros! buscamos un apasionado profesional que domine la venta presencial y remota de paquetes turísticos, tiquetes y hospedaje. además, valoramos tu conocimiento en herramientas ofimáticas y sistemas como sabre o amadeus. ¿qué te ofrecemos? * contrato fijo con estabilidad laboral * salario: $1.423.500 + prestaciones * altas comisiones por ventas que reconocen tu esfuerzo ( promedio $1.500.00 sin techo) * bono de alimentación y bono de cumplimiento * horario cómodo y equilibrado: lunes a viernes de 8:00 a.m. a 5:00 p.m. y sábados de 9:00 a.m. a 11:00 a.m. si eres un profesional orientado a resultados y quieres formar parte de una empresa que impulsa el turismo, no esperes más? ¡postúlate hoy y crece con nosotros!...
Importante empresa busca analista de diseño de experiencias requisitos: 1. experiencia mínima de 12 meses en cotización, estructuración y diseño de paquetes turísticos internacionales. 2. manejo de operadores terrestres, proveedores y plataformas de reservas. 3. autonomía en toma de decisiones, armado de producto, análisis de tarifas y cumplimiento de tiempos. 4. formación: tecnólogo o profesional en turismo, hotelería, administración turística, negocios internacionales, comercio exterior o afines. 5. deseable: formación en diseño de producto turístico, gds, negociación internacional, costeo y marketing. funciones principales: 1. recibir, validar y costear solicitudes de viaje. 2. diseñar y estructurar propuestas personalizadas. 3. negociar con operadores, plataformas b2b y aerolíneas. 4. solicitar y coordinar cotizaciones aéreas y terrestres. 5. elaborar y presentar documentos comerciales. 6. reservar/bloquear servicios autorizados y hacer seguimiento a grupos. 7. actualizar la base de datos de operadores y proponer nuevas experiencias. 8. apoyar fichas técnicas, tablas de comisiones y reportes internos. 9. costear propuestas en cotiflash o excel. conocimientos específicos 1. diseño y estructuración de producto turístico internacional. 2. costeo de paquetes turísticos terrestres y aéreos. 3. manejo de plataformas de reservas y autogestión de operadores terrestres. 4. gds (sabre o amadeus) nivel básico. 5. excel intermedio-avanzado. 6. redacción y presentación comercial en word. 7. conocimiento de condiciones generales de viaje. 8. gestión documenta...
Job title iac automation engineer (firewalls) about your business area/department: this role is part of a global network security engineering team dedicated to delivering secure, scalable, and automated network security solutions across cloud and on-prem environments. operating under a follow-the-sun model, the team ensures 24/7 support and collaboration across regions to maintain seamless security operations. summary of the role: as a network security site reliability engineer, you will play a key role in engineering, automating, and supporting network security solutions using palo alto cloud ngfw and native cloud security technologies. you will focus on operational excellence, automation, and reliability, collaborating with global peers to maintain secure and efficient network operations. in this role, you will: - implement and support network security solutions in cloud and on-prem environments. - engineer scalable firewall architectures (e.g., azure vm scale sets) with automation. - develop and maintain automation using terraform, ansible, python, or golang. - strengthen network security through continuous optimization and automation. - diagnose and resolve complex network security incidents efficiently. - work collaboratively within a global follow-the-sun support model. about you - 5+ years of experience in network security, sre, or devops roles. - strong expertise in network security, including firewalls, vpns, segmentation, and cloud security. - advanced knowledge of palo alto ngfw (pan-os, panorama, vm-series) in hybrid environments. - experience in publi...
Cargo: auxiliar de despacho (aviones). importante compañía líder de transporte y mensajería del país requiere para su equipo de trabajo un auxiliar de despacho (aviones) para la ciudad de bogotá. misión: programar y monitorear el embarque de carga y correo teniendo en cuenta los parámetros de capacidad planeada y operacional en coordinación con áreas operativas de la aerolínea, para maximizar el uso de la capacidad aérea y garantizar el cumplimiento de los niveles de servicio de los procesos de conectividad y transporte aéreo. además, garantizar el monitoreo permanente de la operación aérea a fin de optimizar, generar conexiones en plataforma y asegurar el embarque de la mayor cantidad de envíos posible de acuerdo a la necesidad. funciones: - programar el embarque de carga y correo en programa amadeus para cada uno de los vuelos operados en la red doméstica. - coordinación en el día a día con las áreas operativas de la aerolínea para maximizar el uso de la capacidad aérea disponible - gestionar la reacomodación de carga y correo ante el manejo de disrupciones y minimizar el rollover. - analizar las causas raíz de incumplimiento en embarque programado para reportar a las áres responsables y gestionar planes de mejora continua. - reportar el manejo de cargas especiales y coordinar la priorización de embarque en plataforma en función de la matriz de servicio por producto. - reportar la efectividad de embarque, programación de vuelos y status operativo de vuelos y aeropuerto. - asegurar el manejo adecuado y preciso de las diligencias. formación académica: técnico en temas ...
Importante empresa busca analista de diseño de experiencias requisitos: 1. experiencia mínima de 12 meses en cotización, estructuración y diseño de paquetes turísticos internacionales. 2. manejo de operadores terrestres, proveedores y plataformas de reservas. 3. autonomía en toma de decisiones, armado de producto, análisis de tarifas y cumplimiento de tiempos. 4. formación: tecnólogo o profesional en turismo, hotelería, administración turística, negocios internacionales, comercio exterior o afines. 5. deseable: formación en diseño de producto turístico, gds, negociación internacional, costeo y marketing. funciones principales: 1. recibir, validar y costear solicitudes de viaje. 2. diseñar y estructurar propuestas personalizadas. 3. negociar con operadores, plataformas b2b y aerolíneas. 4. solicitar y coordinar cotizaciones aéreas y terrestres. 5. elaborar y presentar documentos comerciales. 6. reservar/bloquear servicios autorizados y hacer seguimiento a grupos. 7. actualizar la base de datos de operadores y proponer nuevas experiencias. 8. apoyar fichas técnicas, tablas de comisiones y reportes internos. 9. costear propuestas en cotiflash o excel. conocimientos específicos 1. diseño y estructuración de producto turístico internacional. 2. costeo de paquetes turísticos terrestres y aéreos. 3. manejo de plataformas de reservas y autogestión de operadores terrestres. 4. gds (sabre o amadeus) nivel básico. 5. excel intermedio-avanzado. 6. redacción y presentación comercial en word. 7. conocimiento de condiciones generales de viaje. 8. gestión documen...
Job title iac automation engineer (firewalls) about your business area/department: this role is part of a global network security engineering team dedicated to delivering secure, scalable, and automated network security solutions across cloud and on-prem environments. operating under a follow-the-sun model, the team ensures 24/7 support and collaboration across regions to maintain seamless security operations. summary of the role: as a network security site reliability engineer, you will play a key role in engineering, automating, and supporting network security solutions using palo alto cloud ngfw and native cloud security technologies. you will focus on operational excellence, automation, and reliability, collaborating with global peers to maintain secure and efficient network operations. in this role, you will: implement and support network security solutions in cloud and on-prem environments . engineer scalable firewall architectures (e.g., azure vm scale sets) with automation . develop and maintain automation using terraform, ansible, python, or golang . strengthen network security through continuous optimization and automation . diagnose and resolve complex network security incidents efficiently. work collaboratively within a global follow-the-sun support model . about you 5+ years of experience in network security, sre, or devops roles. strong expertise in network security, including firewalls, vpns, segmentation, and cloud security. advanced knowledge of palo alto ngfw (pan-os, panorama, vm-series) in hybrid environments. experience in public cloud networking (azure...
Agente de servicios al pasajero en este rol brindaras con amabilidad, cordialidad, sentido de trabajo en equipo y absoluta eficiencia, el soporte a las distintas áreas o grupos de asistencia en tierra, mediante la ejecución de las tareas de atención de los vuelos en tránsito pernocta que se asignen, cumpliendo todas las actividades de logística, recepción, alistamiento y salida de aeronaves propias de la compañía y sus aerolíneas clientes, ejecutando estricto cumplimiento de los lineamientos establecidos por la compañia. funciones específicas: preparar la logística y cumplir con la ejecución de las tareas afines a la preparación, atención y despacho de las aeronaves garantizando la seguridad, puntualidad, eficiencia y éxito de las operaciones, dentro de los procesos de clasificación del equipaje y conexiones, manejo correcto del cargue y descargue de las aeronaves (carga, equipaje, correo, entre otros), limpieza interna y lavado externo de las aeronaves y manipulación de equipos no motorizados y todo proceso que por requisito de la autoridad de aviación, manuales operativos, o directrices iata que sean necesarias adoptar. desempeñar eficazmente labores en las áreas que son asignadas por el líder de vuelo o superiores, siguiendo instrucciones por parte de los jefes, con el fi n de evitar reprocesos y dar un excelente servicio a los clientes. respetar y cumplir las medidas de seguridad y los procedimientos establecidos en rampa, en los procesos de descarga y carga de los compartimientos de las aeronaves, siguiendo instrucciones del encargado aplicando los conocimiento...
Job title collections sr. analyst job title: collections sr. analyst position type: permanent location: bogota, colombia job family: finance about your business area/department: the bogota finance service center provides comprehensive financial support to all companies within the americas region. our services encompass treasury management, source-to-pay processes, precise accounting, efficient travel management, thorough contract fulfillment, accurate billing, and effective collections. summary of the role: in this role, you will manage a portfolio of key and strategic customer accounts to facilitate the recovery of outstanding debts from corporations and companies, ensuring timely payments, and maintaining positive customer relationships in this role you’ll: carry out dunning procedures by reviewing exclusion proposals, issuing dunning notices, and initiating service suspension, reactivation, or termination based on customer activity related to outstanding balances. respond to customer inquiries, providing invoice copies, contract details, and other documentation as needed to support timely payments, utilizing internal systems (e.g., sap). communicate with customers via phone and email to gather remittance details, reconcile payment discrepancies, and request corrective actions to reduce aging and support healthy cash flow. identify unapplied payments and recommend appropriate actions such as adjustments or refunds. partner with billing teams and other internal stakeholders to resolve customer-related issues that may delay payment. participate in discussions with account...
Importante empresa busca analista de diseño de experiencias requisitos 1. experiencia mínima de 12 meses en cotización, estructuración y diseño de paquetes turísticos internacionales. 2. manejo de operadores terrestres, proveedores y plataformas de reservas. 3. autonomía en toma de decisiones, armado de producto, análisis de tarifas y cumplimiento de tiempos. 4. formación tecnólogo o profesional en turismo, hotelería, administración turística, negocios internacionales, comercio exterior o afines. 5. deseable formación en diseño de producto turístico, gds, negociación internacional, costeo y marketing. funciones principales 1. recibir, validar y costear solicitudes de viaje. 2. diseñar y estructurar propuestas personalizadas. 3. negociar con operadores, plataformas b2b y aerolíneas. 4. solicitar y coordinar cotizaciones aéreas y terrestres. 5. elaborar y presentar documentos comerciales. 6. reservarbloquear servicios autorizados y hacer seguimiento a grupos. 7. actualizar la base de datos de operadores y proponer nuevas experiencias. 8. apoyar fichas técnicas, tablas de comisiones y reportes internos. 9. costear propuestas en cotiflash o excel. conocimientos específicos 1. diseño y estructuración de producto turístico internacional. 2. costeo de paquetes turísticos terrestres y aéreos. 3. manejo de plataformas de reservas y autogestión de operadores terrestres. 4. gds sabre o amadeus nivel básico. 5. excel intermedioavanzado. 6. redacción y presentación comercial en word. 7. conocimiento de condiciones generales de viaje. 8. gestión docu...
Job title senior software engineer ** all cvs must be submitted in english** about the area/department: as a lead full stack developer , you will lead the development of custom travel technology solutions across backend and frontend stacks. your focus will be on crafting high-performance microservices with java + spring boot , designing responsive uis with react , and deploying scalable applications in cloud-native architectures , particularly using aws . you'll also provide guidance to engineering teams, shape architectural decisions, and ensure the delivery of maintainable, secure, and high-quality software. in this role, you’ll: lead design and implementation of full-stack applications with a strong emphasis on backend services build and maintain restful apis and microservices using java 11+ and spring boot develop user-friendly, scalable web interfaces using react , redux , and modern js frameworks design and deploy solutions on aws cloud , using services such as lambda, rds, api gateway, cloudformation champion development best practices including tdd , ci/cd pipelines , and devsecops principles collaborate with product owners and qa to ensure successful end-to-end delivery mentor and support team members, helping them grow their technical skills. about the ideal candidate: you are an experienced full-stack engineer with a passion for scalable system design, clean code, and mentoring others. you enjoy working on both backend and frontend technologies and understand how to bridge the gap between development, devops, and architectural design. with strong communication s...
Ubicación: medellín (vía las palmas, cerca al restaurante san carbón) salario: $1.900.000 + todas las prestaciones sociales horario: lunes a viernes, 8:00 a.m. ? 5:00 p.m. reconocida empresa del sector de viajes y turismo, especializada en brindar experiencias únicas a clientes individuales y corporativos, se encuentra en la búsqueda de personal para el cargo de agente de soporte corporativo. como agente de soporte corporativo, serás el puente entre los sueños de viaje de nuestros clientes y la realidad. tu rol será asesorar, cotizar y gestionar reservas, diseñar itinerarios y garantizar un servicio excepcional antes, durante y después del viaje. * responsabilidades principales asesorar clientes sobre destinos, servicios y opciones de viaje. cotizar y vender paquetes turísticos a medida. reservar vuelos, hoteles, traslados y otros servicios turísticos. gestionar documentación como seguros, visas y requisitos migratorios. coordinar con proveedores y mayoristas para asegurar tarifas competitivas. manejo de sistemas gds (preferiblemente amadeus) y plataformas de reservas. realizar recaudos, validación de pagos y facturación. brindar soporte y resolver incidencias antes, durante y después del viaje. * ¿qué buscamos? formación: técnica o profesional en turismo, administración hotelera o áreas afines. experiencia: mínimo 1 año en agencias de viajes, aerolíneas o empresas del sector. conocimientos: manejo de gds (amadeus, sabre u otros), normativas de viaje y documentación internacional. habilidades clave: excelente atención al cliente comunicación efectiv...
Job title customer support coordinator / global expert team analyst external job title : global expert team analyst position type: customer support location: bogota, colombia (hybrid) summary of the role: "the global expert team (get) analyst acts as 2nd level service desk to support amadeus’ customers using amadeus products and solutions. the amadeus get analyst is involved in providing 2nd level support to highly complex functional and technical systems in high availability environments, requiring thorough analysis, troubleshooting and diagnostics. the incumbent is specifically responsible for recovering incidents and requests; or for escalating them to resolver groups within amadeus or to third parties involved in the service provided. the global expert team support group provides dedicated support to the travel agency customer sector. the team supports travel agency products and solutions on a 24/7 operation" in this role you’ll: customer relationship: 1. respond to amadeus customers’ questions concerning amadeus products and solutions (research and validate the application and technical issues) to aid customers in understanding product functionality and outputs, ensuring the highest customer satisfaction. 2. acknowledge, investigate, and conduct logical analysis of complex issues; when possible through recovering incidents using knowledge solutions to restore service as quickly as possible within the service levels. 3. provide amadeus’ customers with updates on the status of critical problems in order to keep them informed on the progress. 4. represe...
Job title senior service reliability engineer about the business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the engineer assists with monitoring, maintenance, and problem resolution of production applications. the candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. with our sre team we are focusing to have our ideally efficiency in the main capabilities. in this role you’ll: provide support on related to production systems availability, latency, performance, efficiency issues. support monitoring tools currently in production. provide emergency response to production systems incidents. maintain production ticketing system. maintain the knowledgebase solution platform. create, delete and maintain production automation solutions us...
Job title customer support coordinator / global expert team analyst external job title :global expert team analyst position type: customer support location: bogota, colombia (hybrid) summary of the role: "the global expert team (get) analyst acts as 2nd level service desk to support amadeus’ customers using amadeus products and solutions. the amadeus get analyst is involved in providing 2nd level support to highly complex functional and technical systems in high availability environments, requiring thorough analysis, troubleshooting and diagnostics. the incumbent is specifically responsible for recovering incidents and requests; or for escalating them to resolver groups within amadeus or to third parties involved in the service provided. the global expert team support group provides dedicated support to the travel agency customer sector. the team supports travel agency products and solutions on a 24/7 operation" in this role you’ll: customer relationship: 1.respond to amadeus customers’ questions concerning amadeus products and solutions (research and validate the application and technical issues) to aid customers in understanding product functionality and outputs, ensuring the highest customer satisfaction. 2.acknowledge, investigate, and conduct logical analysis of complex issues; when possible through recovering incidents using knowledge solutions to restore service as quickly as possible within the service levels. 3.provide amadeus’ customers with updates on the status of critical problems in order to keep them informed on the progress. 4.represent customer support...
Job title senior software development engineer ** all cvs must be submitted in english** about the business area/department: navitaire, an amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, navitaire offers a unique opportunity to make a large impact on the world of travel. navitaire is looking for a full-stack (front-end focused) software engineer to join the business platform team. as part of the overall platform team, business platform supports our internal users by developing new and interesting applications, while helping fortify navitaire's internal technical platform by building scalable, maintainable, highly performant applications. summary of the role: this position is responsible for coding, testing, releasing, and supporting solutions based off navitaire's orion platform using angular, c#, sql server, and other technologies. in this role you'll: write code to implement requested features using guidance from, and collaboration with, team leads and architects follow and advocate for modern development coding best practices share the commitment to deliver high quality, reliable, working software on an agile cadence share knowledge on relevant technologies and adhere to coding and implementation standards collaborate with scrum team on team priorities participate in operational rotation and address production issues promptly research and resolve production issues according to team guidelines and ...
Ubicación: medellín (vía las palmas, cerca al restaurante san carbón) salario: $1.900.000 + todas las prestaciones sociales horario: lunes a viernes, 8:00 a.m. – 5:00 p.m. reconocida empresa del sector de viajes y turismo, especializada en brindar experiencias únicas a clientes individuales y corporativos, se encuentra en la búsqueda de personal para el cargo de agente de soporte corporativo. como agente de soporte corporativo, serás el puente entre los sueños de viaje de nuestros clientes y la realidad. tu rol será asesorar, cotizar y gestionar reservas, diseñar itinerarios y garantizar un servicio excepcional antes, durante y después del viaje. * responsabilidades principales asesorar clientes sobre destinos, servicios y opciones de viaje. cotizar y vender paquetes turísticos a medida. reservar vuelos, hoteles, traslados y otros servicios turísticos. gestionar documentación como seguros, visas y requisitos migratorios. coordinar con proveedores y mayoristas para asegurar tarifas competitivas. manejo de sistemas gds (preferiblemente amadeus) y plataformas de reservas. realizar recaudos, validación de pagos y facturación. brindar soporte y resolver incidencias antes, durante y después del viaje. * ¿qué buscamos? formación: técnica o profesional en turismo, administración hotelera o áreas afines. experiencia: mínimo 1 año en agencias de viajes, aerolíneas o empresas del sector. conocimientos: manejo de gds (amadeus, sabre u otros), normativas de viaje y documentación internacional. habilidades clave: excelente atención al cliente comunicación efectiv...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 11 days ago time left to apply end date: july 31, 2025 (2 days left to apply) job requisition id r28102 job title senior service reliability engineer ** all cvs must be submitted in english** about the area/department: as part of amadeus hospitality, the main objective of the media division is to drive demand and boost client market shares by advertising their products in all the possible mediums and channels (web searches, web, social, gds, mobile). our customers are hotels who aim to attract more guests, cities or regions who want to attract more visitors as well as airlines who strive to attract more travelers. unlike many media agencies which only rely on third party software to run advertising campaigns, amadeus has created its own advertising platform praised by our customers, for handling unique use cases and allowing a more targeted approach. summary of the role: this platform was built as a microservices architecture , using all the recent technologies like go , scala , python , tensorflow , grpc , graphql , kafka , apache airflow , apache beam , redis , postgresql , deployed in 4 geographical regions across the globe, handling more than 200k transactions per second , relying on a pb-size data warehouse using google bigquery , and an innovative ai running 250k predictions per second, everything being hosted on gcp (google cloud platform). our infrastructure also follows the recen...
Se buscan agentes de atención al cliente bilingües! ¿eres bilingüe y tienes experiencia en atención al cliente? ¡tenemos una oportunidad imperdible para ti! Únete a nuestro equipo como agente de reservaciones en bogotá y disfruta de un excelente ambiente de trabajo y excelentes beneficios. ¿qué ofrecemos? un salario competitivo de $2.821.000 por 44 horas trabajadas para hablantes bilingües oportunidades de crecimiento profesional y desarrollo de habilidades. un ambiente de trabajo dinámico y colaborativo. excelentes beneficios, incluyendo: bono de alimentación mensual de $100.000 (aplicable a partir del cuarto mes de trabajo). servicio de citas médicas gratuitas (presenciales y virtuales de nutrición, salud reproductiva, medicina general y veterinaria). bono de antigüedad de $500.000 al cumplir un año en la empresa. 2 días de balance pagos por año, acordados con el jefe y después de un año de trabajo (aplica solo para empleados 100% presenciales). ¿qué harás en este puesto? atenderás llamadas o realizarás llamadas a pasajeros nuevos o existentes que buscan generar una nueva reserva o realizar cambios en las reservas ya generadas a través de las herramientas del cliente. brindarás un servicio al cliente excepcional, guiando las interacciones hacia la satisfacción del pasajero. ¿qué buscamos? experiencia en call center, atención al cliente y ventas es preferida, pero no requerida experiencia en amadeus o software similar es una ventaja. excelentes habilidades de comunicación verbal y escrita en inglés. habilidades para manejar múltiples ...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 3 days ago time left to apply end date: august 25, 2025 (15 days left to apply) job requisition id r29052 job title senior service reliability engineer about the business area/department: navitaire, an amadeus company, is constantly trying to evolve the way the world thinks about travel. we are challenging industry norms by providing flexible systems on which our clients can deliver unequaled booking experiences. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines. navitaire offers a unique opportunity to make a large impact in the world of travel. as a member of the technology group at navitaire you will work closely with the our support teams, architects and product owners, all solutions are in azure, to offer all cloud services in our products. summary of the role: in navitaire the service reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics. the engineer assists with monitoring, maintenance, and problem resolution of production applications. the candidate must be able to provide prompt technology operations support in a high energy, fast-paced environment. with our sre team we are focusing to have our ideally efficiency in the main capabilities. in this role you’ll: - provide support on related to production systems avai...
Senior software development engineer page is loaded senior software development engineer apply remote type hybrid locations bogota time type full time posted on posted 5 days ago time left to apply end date: august 30, 2025 (13 days left to apply) job requisition id r29083 job title senior software development engineer ** all cvs must be submitted in english** about the business area/department: navitaire, an amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. with more than 50 customers worldwide, including many of the world’s most successful hybrid and low-cost airlines, navitaire offers a unique opportunity to make a large impact on the world of travel. navitaire is looking for a full-stack software engineer to join the business platform team. as part of the overall platform team, business platform supports our internal users by developing new and interesting applications, while helping fortify navitaire's internal technical platform by building scalable, maintainable, highly performant applications. summary of the role: this position is responsible for coding, testing, releasing, and supporting solutions based off navitaire's orion platform using c#, sql server, angular, and other technologies. in this role you'll: - write code to implement requested features using guidance from, and collaboration with, team leads and architects - follow and advocate for modern development coding best practices - share the commitment to deliver high quality, reliable, working software on an agile cadenc...
Agente de servicio al cliente salas vip ubicación: mde, co empresa: aerovias del continente americano (avianca) (co1) ¡cada vez estas más cerca de tocar el cielo! ✈️ queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino. 🎯 agente de servicio al cliente salas vip medellín tu objetivo principal será poyar la operación de las salas vip de medellín, verificando el correcto abastecimiento y excelente entrega del servicio para garantizar la calidad en los estándares definidos y asegurar la experiencia diferenciadora para los clientes responsabilidades liderar el brief operacional en conjunto con los proveedores que cuentan con personal on site para garantizar la presetaciónprestación adecuada del servicio manejar un control correcto de inventarios de insumos, menaje y demás materiales realizar auditorías aleatorias a la recepción de pedidos de alimentos, bebidas, suministros y licores apoyar en la gestión de carnetización de proveedores y radicados acompañamiento a los agentes de servicio al cliente para realizar un correcto registro de pasajeros en los diferentes sistemas apoyar en la gestión del buen funcionamiento de los equipos, infraestructura y sistemas apoyar en el cumplimiento de los mantenimientos preventivos y correctivos de las salas vip apoyar en la elaboración de pedidos de insumos inventariables, café, licores, infusiones garantizar cumplimiento de estándares mínimos de saneamiento. el no cumplimiento implicar...
Time left to apply end date: august 29, 2025 (11 days left to apply) job requisition id r27892 job title about your business area/department: this role is part of a global infrastructure team responsible for automating and operating our critical dns infrastructure across cloud and on-prem environments. the team operates under a follow-the-sun model, ensuring 24/7 support and collaboration across regions. summary of the role: we are looking for a dns devops engineer who is essential to ensure the sta-bility, performance, and scalability of dns services across a multi-cloud envi-ronment, including infoblox, bind, and cloud-native dns platforms. you will work in a follow-the-sun model, collaborating with international teams to support a highly available and secure dns platform. this is a hands-on engineering role combining infrastructure-as-code (iac), automation, and operational excellence. in this role you’ll: · develop and maintain infrastructure-as-code (iac) for dns infrastructure using terraform. · design and implement automation for dns operations and deployments. · operate and support dns services across azure, gcp, aws, and on-prem environments (infoblox, bind). · ensure high availability, performance, and security of dns infrastructure. · troubleshoot dns-related issues and participate in incident response and root cause analysis. · collaborate with internal teams to support dns needs for applications and services. · improve monitoring and observability using tools like prometheus and grafana. · contribute to dns architecture design and standards. · parti...
Product definition analyst page is loaded product definition analyst apply remote type: hybrid | locations: bogota | time type: full time | posted on: posted 4 days ago | job requisition id: r28148 job title: product definition analyst external job title: product definition analyst position type: permanent location: bogotá, colombia (hybrid) job family: product definition job description summary develop new technologies that will shape our customers’ travel experience. reservation is the core of many amadeus products, handling critical steps on trip reservations including booking, ticketing, and management of travel records. our reservation organization manages these functions for most travel content, such as air, land, and sea, and is responsible for our reservation platform used by airlines and distribution actors. with the travel industry evolving rapidly, our projects include integrating next-gen distribution interfaces, enhancing merchandising techniques, and modernizing our platform through cloud migration and clustering. job responsibilities assess requirements and analyze business needs. build and maintain functional knowledge of processes, services, and end-user products. design apis using json or xml. validate product functionality, ensure system integrity, and sign off on deliverables. collaborate with stakeholders across departments and with customers during requirements, testing, and implementation phases. analyze logs and troubleshoot issues to ensure production stability. qualifications and skills technical/functional expertise in relevant areas. knowledge of...
Job title network engineering (gwan) about your business area/department: the network engineer role is part of the technology, security, innovation, and agility team at amadeus colombia, based in bogotá. this department is responsible for engineering...
Senior service reliability engineer page is loaded senior service reliability engineer apply remote type hybrid locations bogota time type full time posted on posted 11 days ago time left to apply end date: july 31, 2025 (2 days left to apply) job re...
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