Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. in this role, you will plays a crucial role in ensuring the safety and security of service delivery operations within the organization. you will be responsible for: proactively identify and address safety risks to ensure the smooth and secure delivery of services while prioritizing the well-being of employees, customers, and the community. coordinating and delivering new processes and updates in the operation with the bpos. provide training sessions and workshops to employees on safety procedures, emergency protocols, and best practices. develop corrective action plans and follow up to ensure operational issues are addressed promptly. maintain accurate records of safety-r...
Get ai-powered advice on this job and more exclusive features. job overview: we are seeking a highly motivated and experienced remote latin america talent acquisition manager to join our team in latam . this role will be responsible for developing and executing talent acquisition strategies, managing the full recruitment cycle, and ensuring we attract top talent to meet our business needs. the ideal candidate will have a deep understanding of regional hiring trends, strong networking skills, and the ability to collaborate with cross-functional teams. key responsibilities: develop and implement effective talent acquisition strategies tailored to the latin american market manage the full recruitment lifecycle, including sourcing, screening, interviewing, and onboarding candidates partner with hiring managers to understand staffing needs and provide recruitment guidance utilize various sourcing methods, including job boards, social media, networking events, and referrals build and maintain a strong talent pipeline for future hiring needs ensure a seamless and positive candidate experience throughout the hiring process track recruitment metrics and provide reports on hiring trends and effectiveness stay up to date with local labor laws, hiring regulations, and market salary benchmarks collaborate with hr and leadership to improve employer branding and attract top talent conduct market research qualifications: 3-5 years of experience in talent acquisition, preferably within latin america proven ability to manage multiple hiring projects and meet deadlines excellent communication...
Exl bogota, d.c., capital district, colombia senior bpo recruitment manager – hybrid exl bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. talent acquisition supervisor | senior recruiter | psychology do you have experience leading recruitment strategies in the bpo sector? are you passionate about attracting and developing high-impact talent? if so, this opportunity is for you! at exl, we are looking for a senior bpo recruitment manager to join our team in bogotá. this strategic role will be key in leading talent attraction initiatives, optimizing recruitment processes, and managing recruitment teams for both local and international operations. responsibilities this role will focus on managing the bpo services recruitment team in activities such as sourcing, interview scheduling, and other recruitment administration tasks for open requisitions. this is a hybrid role, with on-site work 3 days per week at the exl bogotá office. oversee the recruiting team’s intake and data entry for opening, updating, and maintaining srfs with job requirements in the applicant tracking system (ats), as well as posting positions to job portals. ensure accurate data entry in the ats and hris for the seamless onboarding of selected candidates. conduct thorough screening calls to assess candidate fit before referring them to hiring managers for interviews, ensuring the team follows the same standards. determine applicant requirements by reviewing job descriptions and qualifications; schedule intake calls with hiring managers to clarify require...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/bpo environment, within order ...
Do you speak english and have experience in bpo or call center sales? this is your opportunity!at igt solutions, a leading multinational in the sector, we are looking for bilingual agents passionate about sales to join our team in bogotá. what do we offer? base salary: $3,000,000 contract: indefinite termfull legal benefits performance bonuses: no cap training 100% paid (duration: 3 weeks)t raining schedule: to be defined salary increase according to the assigned schedule (day or night) 100% covered night transportation for shifts before 5:00 a.m. and after 10:00 p.m. schedule: within a 24/7 time frame with the appropriate benefits; we offer door-to-door transportation at no cost or payroll deduction. mode: in-person location: business center buró 25, bogotá rotating shift: (8.5 hours daily + breaks) 42 hours weekly working days: monday to sunday, with 2 rotating rest days between monday and thursday functions: inbound sales for hotel reservations requirements:b2 level or higher in english at least 6 months of experience in call or in-person sales must live in bogotá start date: august 8, 2025 apply now and be part of a global company with great growth opportunities!...
We are seeking an mid-market sales representative in colombia. this is a remote role that will involve periodic travel within colombia, peru, and argentina. at first advantage (nasdaq: fa), people are at the heart of everything we do. from our customers and partners to our greatest advantage — our team members. operating with empathy and compassion, first advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. as part of our strategic growth initiative in the latam region, we are expanding our mid-market sales team to accelerate market penetration and drive revenue growth. say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized fortune 100 and global 500 brands. what you’ll do: we are seeking a dynamic and results-driven mid-market sales representative to join our growing latam team focusing on colombia, peru, and argentina. this is a true, hunter role, responsible for generating new business, driving the full sales cycle, and expanding first advantage’s presence among small and medium-sized businesses in the region. the ideal candidate is a self-starter with a strong sales acumen, capable of proactively identifying and capturing leads, managing relationships, and closing deals. experience in background screening, bpo, and saas/hr technology services is a plus. responsibilitie...
Join to apply for the process optimization engineer role at wrs health join to apply for the process optimization engineer role at wrs health voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solutions to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. about the role company overview voted #1 ehr by pc mag, wrs health delivers a fully integrated cloud based emr and practice management solutions to its clients. we bring solutions to physicians by providing constant enhancement of our products and services including ehr, practice management, marketing, patient coordination and billing. about the role wrs health is seeking a process optimization engineer with a background in industrial engineering and a strong passion for operational excellence to lead process improvement initiatives across the organization. this role will be responsible for evaluating and enhancing workflows across multiple internal teams—including hr, marketing, and finance—as well as within operations, with a focus on our business process outsourcing (bpo) services such as virtual assistant support, billing services, and other client-facing support functions. the ideal candidate is both analytical and collaborative, skilled at identifying inefficiencies, introducing automation and best practices, and partnering cross-functionally to standardize scalable solutions that improve performance, reduce friction, and ...
Barranquilla, colombia | posted on 04/24/2025 op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with the it team to enforce and strengthen security and compliance policies. facilitate communication between teams ...
Join to apply for the payroll manager role at taskus 4 days ago be among the first 25 applicants join to apply for the payroll manager role at taskus get ai-powered advice on this job and more exclusive features. job description about taskus: taskus is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. leveraging a cloud-based infrastructure, taskus serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, hitech, fintech, and healthtech. taskus people first culture has grown the company to have approximately 45k employees worldwide. we are currently in twenty-three locations across twelve countries, including the philippines, india, and the united states. it started with one ridiculously good idea to create a different breed of business processing outsourcing (bpo)! we at taskus understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. what we offer: taskus provides world-class benefit packages with competitive industry salaries to all its employees. with well-developed departments, such as total rewards, wellness, hr, and diversity, we continuously thrive in supporting a people first culture. we are known for our inclusiveness and community impact. we also promote interna...
4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from op360 (officepartners360) op360 is a global workforce solutions provider established in 2006 by experienced entrepreneurs. with a strong commitment to a relationship-first philosophy, we pride ourselves on being a trusted partner to brands and businesses around the world. our comprehensive suite of services includes inbound and outbound customer support, data center operations, outbound sales, finance and accounting, technical support, software and web development, and a wide array of back-office solutions. at op360, we are passionate about driving innovation, agility, and competitive advantage for our clients. responsibilities conduct thorough background checks on candidates to assess potential security and compliance risks. lead departmental internal audits to evaluate processes within op360’s ims. ensure strict enforcement of information security (infosec)-related policies and collaborate with various teams for compliance. monitor and track incident reports, ensuring that each is properly completed and addressed. track and report on key compliance metrics related to internal audits. prepare and present status reports on compliance progress across op360. participate in internal audits based on op360’s ims frameworks, ensuring alignment with iso 27001, iso 22301, hipaa, soc 2 type 2, and pci dss. develop and implement remediation plans and strategies to continuously improve op360’s compliance and security posture. work closely with t...
¿hablas inglés y tienes experiencia en bpo o call center en ventas ? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por las ventas para unirse a nuestro equipo en bogotá. ¿qué ofrecemos? salario base: $3.000.000 contrato: término indefinido prestaciones de ley completas bonos por desempeño: sin techo entrenamiento 100% pago (duración: 3 semanas) horario de entrenamiento: por definir aumento salarial según el horario asignado (diurno o nocturno) transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m y despues de las 10:0 pm horario : dentro de una franja horaria 24/7 con su debida carga prestacional contamos con ruta puerta a puerta sin ningun costo o descuento de nomina modalidad: presencial ubicación: centro empresarial buró 25, bogotá jornada rotativa :(8.5 horas diarias + descansos) 42 horas semanales días laborales: lunes a domingo, con 2 días de descanso rotativos entre lunes a jueves funciones: inbound sales de reserva de hoteles . requisitos: nivel de inglés b2 o superior mínimo 6 meses de experiencia en ventas en call o presencial vivir en bogotá fecha de ingreso: 8 de agosto de 2025 ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
¿hablas inglés y tienes experiencia en bpo o call center? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por el servicio al cliente para unirse a nuestro equipo en medellin y sus alrededores. ¿qué ofrecemos? salario base: $3.000.000 contrato: término indefinido prestaciones de ley completas bonos por desempeño max 400.000 entrenamiento 100% pago (duración: 8 semanas ) transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m y despues de las 10 pm horario : 24/7 rotativos modalidad: presencial ubicados en edificio ciudad del río , diagonal a mercados del río y bancolombia av industriales , cerca a la estación del metro industriales 2 días de descanso rotativos no juntos 📌funciones: servicio al cliente (no ventas ) 📌 requisitos: nivel de inglés b2 o superior con o sin experiencia en bpo o call center vivir en medellin ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
Quality analyst trilingue english b2 portuguese b2 required experiencie bpo keukenexpo bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the quality analyst trilingue english b2 portuguese b2 required experiencie bpo role at keukenexpo quality analyst trilingue english b2 portuguese b2 required experiencie bpo keukenexpo bogota, d.c., capital district, colombia 2 days ago be among the first 25 applicants join to apply for the quality analyst trilingue english b2 portuguese b2 required experiencie bpo role at keukenexpo get ai-powered advice on this job and more exclusive features. join igt solutions – take your career to the next level! are you passionate about quality, customer service, and speak three languages? this is your chance to be part of a fast-growing global leader in the bpo and telecommunications sector – now expanding in colombia! at igt solutions , we’re looking for a dedicated and detail-oriented trilingual quality analyst to help us exceed both client expectations and internal quality standards. if you're ready for a new challenge in an international company, we want to meet you! what we offer permanent contract from day one. base salary: $3,600,000 cop. biweekly payments – always on time. immediate hiring. career growth opportunities – we invest in your professional development. clear career path to leadership roles. all legal benefits. work from office (wfo) model with 2 days off per week. an inclusive, diverse, and collaborative work environment. requirements bachelor’s ...
Join to apply for the french customer service representative (remote) role at telus digital . our trilingual corporate customer service associates are organized, innovative, and proactive, always willing to provide corporate assistance to our clients in english or french, solving doubts and providing accurate information about services and products. they like to team up with coworkers, guaranteeing that we exceed our customer's expectations on every contact. we offer: competitive salaries and bonuses remote position personalized training oriented to developing your customer service skills learning tools accessible at any time (and just a click away!) career opportunities and so much more we are looking for: customer service oriented person excellent interpersonal and communication skills schedule flexibility advanced english level, written and spoken advanced french level, written and spoken no experience needed 10 mb internet speed join our team and apply now to be part of the #feelgoodcompany. at telus digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. telus digital is the global arm of telus corporation, one of canada's largest telecommunications providers. we deliver contact center and bpo solutions to major corporations worldwide, with global call center capabilities, secure infrastructure, value-based pricing, skilled resources, and exceptional customer service—all backed by telus. we are proud to be an equal opportunity employer committed to diversity and inclusion. employment d...
Didi global inc. is the world’s leading mobility technology platform. it offers a wide range of app-based services across markets including asia-pacific, latin america and africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services. didi provides car owners, drivers, and delivery partners with flexible work and income opportunities. it is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of ai technology and localized smart transportation innovations. didi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future. as the service strategy & cx operations manager , you will oversee the design, alignment, and optimization of customer experience (cx) strategies and service flows. your role will involve benchmarking and implementing best practices across diverse markets, business lines, and cultures to drive continuous improvement. additionally, you will lead strategic initiatives to enhance the end-to-end customer experience, ensuring consistency and excellence across all touchpoints. in this role, you'll be... process optimization & continuous improvement analyze current and future business processes, collaborating with global internal teams to identify and drive continuous improveme...
🚀 join igt solutions – take your career to the next level! are you passionate about quality, customer service, and speak three languages? this is your chance to be part of a fast-growing global leader in the bpo and telecommunications sector – now expanding in colombia! at igt solutions, we’re looking for a dedicated and detail-oriented trilingual quality analyst to help us exceed both client expectations and internal quality standards. if you're ready for a new challenge in an international company, we want to meet you! 💼 what we offer: permanent contract from day one. base salary: $3,600,000 cop. biweekly payments – always on time. immediate hiring. career growth opportunities – we invest in your professional development. clear career path to leadership roles. all legal benefits. work from office (wfo) model with 2 days off per week. an inclusive, diverse, and collaborative work environment. ✅ requirements: bachelor’s degree in any field. prior bpo experience is mandatory. experience as a quality analyst is preferred. english and portuguese – b2 level or higher (spoken and written). strong communication, listening, and analytical skills. intermediate skills in word, excel, and internet tools. knowledge of customer care processes and techniques. iso / copc certification is a plus. travel diploma is a plus. ability to work collaboratively and independently. passion for delivering exceptional customer experiences. 🎯 key responsibilities: develop and implement quality assurance systems and procedures. analyze performance metrics and identify areas for improvement. conduct tr...
En ¿hablas inglés y tienes experiencia en bpo o call center en ventas ? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por las ventas para unirse a nuestro equipo en bogotá. ¿qué ofrecemos? salario base: $3.000.000 contrato: término indefinido prestaciones de ley completas bonos por desempeño: sin techo joining bonus:1.000.000 ( pago en tres partes ) entrenamiento 100% pago (duración: 3 semanas) horario de entrenamiento: 6:00 am a 2:00 pm aumento salarial según el horario asignado (diurno o nocturno) transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m y despues de las 10:0 pm horario : dentro de una franja horaria de 7 am a 1 am modalidad: presencial ubicación: centro empresarial buró 25, bogotá jornada rotativa :(8.5 horas diarias + descansos) días laborales: lunes a domingo, con 2 días de descanso rotativos entre lunes a jueves funciones: inbound sales de reserva de hoteles . requisitos: nivel de inglés b2 o superior mínimo 6 meses de experiencia en ventas en call o presencial vivir en bogotá fecha de ingreso: 9 de junio de 2025 ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
¿hablas inglés y tienes experiencia en bpo o call center? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por el servicio al cliente para unirse a nuestro equipo en bogotá. ¿qué ofrecemos? salario base: inicial 2.850.000 y despues de 3 meses en ops queda en $3.000.000 contrato: término indefinido prestaciones de ley completas bonos por desempeño: hasta $750.000 mensuales a $ 1.100.000 joining bonus : 1.000.000 entrenamiento 100% pago (duración: 8 semanas) aumento salarial según el horario asignado (diurno o nocturno) transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m. horario : 24/7 rotativos , los top performance pueden escoger su horario modalidad: presencial ubicación: carrera 48 #20-114 centro empresarial ciudad del río torre 3 – of. 1045. jornada rotativa 24/7 (8.5 horas diarias + descansos) días laborales: lunes a domingo, con 2 días de descanso rotativos entre semana no seguidos funciones: servicio al cliente voice , hotel aerolineas y rental car requisitos: nivel de inglés b2 o superior vivir en medellin , bello itagui ,envigado , la estrella y sabaneta fecha de ingreso: 25 de abril de 2025 ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
¿hablas inglés y tienes experiencia en bpo o call center? ¡esta es tu oportunidad! en igt solutions, multinacional líder en el sector, estamos buscando agentes bilingües apasionados por el servicio al cliente para unirse a nuestro equipo en bogotá. ¿qué ofrecemos? salario base: $3.000.000 contrato: término indefinido prestaciones de ley completas bonos por desempeño: hasta $750.000 mensuales bonos por permanencia: 1 a 3 meses: $200.000 4 a 6 meses: $300.000 entrenamiento 100% pago (duración: 3 semanas) aumento salarial según el horario asignado (diurno o nocturno) transporte nocturno 100% cubierto para turnos antes de las 5:00 a.m. horario : 24/7 rotativos modalidad: presencial ubicación: centro empresarial buró 25, bogotá jornada rotativa 24/7 (8.5 horas diarias + descansos) días laborales: lunes a domingo, con 2 días de descanso rotativos entre semana funciones: servicio al cliente (no ventas ) renta de hoteles. requisitos: nivel de inglés b2 o superior mínimo 6 meses de experiencia en bpo o call center vivir en bogotá fecha de ingreso: 21 de abril de 2025 ¡aplica ahora y forma parte de una compañía global con grandes oportunidades de crecimiento!...
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