Select how often (in days) to receive an alert: create alert profile. field service engineer. barranquilla the field service engineer will be responsible for installing and repairing medical printing devices such as processors, hardcopy printers, dig...
Job description responsable de asegurar y controlar el cumplimiento de los slas, kpis y niveles de servicio de los contratos existentes. ser el punto focal de contacto entre la compañía y el cliente según los servicios contratados. coordinar con los ...
** important ** watch this quick loom video on how to get hired: https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0 c1 english level is required, the selected candidate will be speaking strictly in english during their whole shift. " please submit your resume and audio recording in english" job title executive assistant job id arpmic industry e-commerce location ph - latam job status full-time work schedule edt business hour - monday/friday salary $1,100 - $1,300/month target start date asap role overview about the client: the client is a leading e-commerce business that specializes in providing high-quality cricket equipment and accessories. with a strong online presence across multiple platforms like shopify and amazon, they cater to cricket enthusiasts around the world. the client is committed to delivering excellent customer service and continuously expanding their product offerings through their dedicated online stores. position overview: are you a tech-savvy, proactive, and caring executive assistant ready to take ownership and bring order to chaos? we're seeking a seasoned ea to support a dynamic entrepreneur who's juggling a packed schedule and needs a strategic partner to keep things on track. if you thrive on learning, driving results, and creating seamless systems, this is your chance to shine. key responsibilities: cadence management: own the rhythm of daily, weekly, and monthly tasks, ensuring nothing slips through the cracks. presentation & pitch development: craft compelling first drafts of presentations and refin...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk, and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! your mission we are seeking a motivated, bilingual, team-oriented financial scheme analyst to join our team, reporting to the director, scheme finance and reporting and will ensure that card scheme clearing and settlement reconciliation is performed according to the daily and monthly procedures. responsibilities: performing daily reconciliations of the data provided by the schemes reconcile schemes data with the data exported from the organization’s platform ensure that scheme settlement amounts are posted correctly ensure that we meet scheme’s settlement requirements monitoring of the bank statements monthly consolidation responsib...
As a customer service representative at our fast-growing ai startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. if you’re passionate about people, proactive by nature, and driven by results, this role is your runway to thrive. requirements lead generation & outbound prospecting: conduct targeted outreach via emails, cold calls, and linkedin to generate high-quality leads. client identification & qualification: identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. meeting & demo scheduling: book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. crm management: maintain and update our crm system with accurate prospect information, ensuring data integrity and actionable insights. collaboration & strategy optimization: partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. market research: stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach. who you are results-driven: you have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets. exceptional communicator: your written and verbal communication skills are top-notch, enabling you to effectively engage prospects. tech-savvy: you’re experienced with crm tools (e.g., hubspot, salesforce) and customer service engagement p...
Job descriptionwhat about usceragon networks ltd. (nasdaq: crnt) is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and ai-powered managed & professional services.our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more. ceragon solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, elevate operational efficiency, and enrich the quality of experience for their end users.major job responsibilities:the sales director will be responsible for driving revenue growth for ceragon’s managed services and software-led services across the central and south american market.the ideal candidate will have a proven track record in international and/or regional services sales within the wireless industry. this individual will play a crucial role in expanding our market presence and fostering key relationships with service providers and private networks.areas of responsibility, permanent objectives, and duties:generate leads and manage customer engagements from lead generation through booking for managed services and software-led services.serve as the subject-matter expert for our managed services offerings in the region.prepare and deliver impactful presentations.develop...
Institutional business development director, okx latamwho we areat okx, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. okx is a leading crypto exchange, and the developer of okx wallet, giving millions access to crypto trading and decentralized crypto applications (dapps). okx is also a trusted brand by hundreds of large institutions seeking access to crypto markets. we are safe and reliable, backed by our proof of reserves. across our multiple offices globally, we are united by our core principles:we before me,do the right thing, andget things done. these shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every ok-er. okx is part of okg, a group that brings the value of blockchain to users around the world, through our leading products okx, okx wallet, oklink and more.about the opportunityas a institutional business development director, you will be involved in shaping growth initiatives and driving institutional sales across the latam region, focusing on identifying and capitalizing on new business opportunities. you will collaborate with regional teams to improve performance, provide tailored solutions for complex challenges, and mentor team members on effective sales strategies. the role also includes optimizing client profiles to replicate past successes, securing high-value deals, and managing risk by ensuring strong, compliant client relationships.what you’ll be doing:co-develop growth strategies with the team leader for the regional teams...
Job summary welcome to gallagher - a global leader in insurance, risk management, and consulting services. we are seeking a highly organized, strategic, and results-driven shared model operations manager to lead the operational execution of cross-functional services within our latam global center of excellence (gcoe). responsibilities - operational leadership & governance - stakeholder & service management - financial oversight & strategic reporting - project management & methodology - talent & experience management qualifications - bachelor's degree in business administration, finance, or related field. - 5+ years of experience in shared services, operations, or service delivery management. - proven experience in gbs/gcoe environments and multi-country operations. - fluent in english and spanish. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. mauris magna sem, dignissim finibus fermentum ac, placerat at ex. pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante....
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: - provide exceptional customer support via emails - troubleshoot technical products and applications - provide product information and assist with sales-related questions - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client’s products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent english skills (at least c1 for both spoken and written) - experience in customer service within a saas or cybersecurity company - comfortable with technology and eager to learn new tools - kpi-driven, with a clear understanding of performance metrics - hands-on experience with crm (zendesk preferred) - creative thinker, able to propose alternate solutions when needed - patience and resilience when handling complex cases or difficult customers. - positive and responsible attitude - personal laptop or computer (at least 8...
Logistics & fulfillment coordinator location: remote (preference for latam or europe) work hours: 9:00 am – 5:00 pm est compensation: $1,200 – $3,000/month (depending on experience) time-off policy: 10 pto days + us public holidays role overview the company is hiring a logistics & fulfillment coordinator to oversee end-to-end operational logistics from purchase order placement through customer delivery , ensuring smooth fulfillment across dtc, amazon fba, and retail channels . this individual will play a mission-critical role managing 120,000 monthly orders , tracking inbound and outbound flows, owning fulfillment exception reporting, and driving operational excellence. key responsibilities logistics coordination & 3pl management monitor daily 3pl performance , ensuring order sla compliance, on-time shipping, and inventory receipt accuracy track and manage inbound freight from global vendors and coordinate domestic transportation & delivery appointments with the 3pl collaborate closely with account manager, and directly report to director of operations fulfillment oversight & exception management handle shipping method optimization , ensuring appropriate service levels and identifying misrouted shipments manage day-to-day order accuracy , escalating to carriers or vendors when needed build and maintain a resolution log for all exceptions and delays retail readiness & compliance maintain up-to-date routing guides for amazon, walmart , and future retail partners (case packs, labeling, appointment sche...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: human resources job sub function: employee & labor relations job category: professional all job posting locations: bogotá, distrito capital, colombia job description: we are seeking a el/er associate to be based in bogotá, colombia. the el/er associate will be responsible for: our erlr function (employee relations and labor relations) at johnson & johnson is grounded in our credo, a trusted partner and advisor to our leaders and stakeholders and helps shape our global employee experience. the erlr associate will support timely resolution of erlr cases within latam region. duties include triage of erlr cases and questions from employees or leaders, support of erlr administration activities and follow-ups required to close a case (e.g. reminders, case updates, case management, operations, etc.), ensuring all required documentation are provided and archived. the erlr associate will also provide data and reporting to relevant parties. this role will ensure appropriate resolution of service requests within defined time perio...
We are softserve is a global digital solutions company, headquartered in austin, texas, and founded in 1993. with 2,000+ active projects across the usa, europe, apac, and latam, we deliver meaningful outcomes through bold thinking and deep expertise. our people create impactful solutions, drive innovation, and genuinely enjoy what they do. the ai and data science center of excellence (coe) is softserve’s premier ai/ml hub, primarily based in europe. with 130+ experts, including data scientists, research analysts, mlops engineers, ml and llm architects, we cover the full ai lifecycle, from problem framing to deployment. in 2024, we delivered 150+ ai projects, including over 100 focused on generative ai, combining scale with measurable impact. we are a 2024 nvidia service delivery partner and maintain strong collaborations with google cloud, amazon, and microsoft, ensuring our teams always work with cutting-edge tools and technologies. we also lead gen ai lab, our internal innovation engine focused on applied research and cross-functional collaboration in generative ai. in 2025, a key area of innovation is agentic ai, where we design and deploy autonomous, collaborative agent systems capable of addressing complex, real-world challenges at scale for our clients and internally. if you are educated with a degree in computer science or a related field experienced in a similar position, including 2+ years of design and implementation of enterprise-scale ai/ml solutions in the aws cloud using services such as amazon sagemaker, aws bedrock, amazon kendra, aws glue, aws data pipeline...
Job description power global operations with flawless payroll precision step into a role at the heart of the global outsourcing industry. stay sharp with consistent work, a supportive culture, and a company where efficiency goes beyond payroll—it's how everything runs. job description as a payroll assistant , you’ll play a key role in ensuring accurate and timely payroll processing while maintaining compliance with novasoft standards. you’ll help resolve payroll issues, support statutory remittances, and contribute to improving payroll systems—all while delivering excellent internal service. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm co work setup: onsite, bogotá and medellin your daily tasks assist with daily payroll operations to ensure accuracy and timeliness support in preparing statutory reports and remittances maintain accurate payroll records in novasoft and ensure legal compliance collaborate in the migration to a new payroll system resolve payroll discrepancies through data collection and analysis recover employee disability leave payments from health entities and process accounting reconciliations ensure alignment between payroll, social security, and benefits calculations with accounting records assist in compiling and verifying payroll data for audit purposes respond to payroll-related inquiries, delivering excellent internal customer service propose and aid in process improvements for payroll efficiency requirements the qualifications we seek 2-3 years of relevant work...
Turning claims into justice—one case at a time our client, your insurance attorney, is a powerhouse in the legal services industry, known for fiercely representing individuals in insurance disputes involving property damage, personal injury, nursing home negligence, and more . with over 300 employees and 45+ attorneys across five u.s. states, they’ve recovered more than $750 million for over 75,000 clients. their commitment to justice, diversity, and client-first advocacy makes them a top-tier firm—and an incredible place to grow your legal career. job description as a claims assistant , you will support case management by preparing legal documents, maintaining organized case files, and serving as a key liaison between attorneys, clients, and insurance companies. your attention to detail and strong communication skills will ensure the smooth flow of pre-suit legal processes. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 06:00 pm est or col work setup: onsite, bogotá and medellin your daily tasks support attorneys by preparing and organizing documentation, including gathering records and relevant information communicate regularly and promptly with clients, insurance companies, and third parties to collect information and provide updates on cases maintain accurate, organized, and up-to-date case files within the firm’s case management system handle and organize incoming and outgoing correspondence and emails efficiently act as the primary liaison for pre-suit communication between clients, attorneys, and ins...
Location: latam/europe, remote form of employment: b2b (self-employed) or contract of employment we are a fast-growing tech company created by experienced international talents. our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch ai-driven tool. working at tidio means impacting thousands of companies and millions of their users. but our clients are not the only ones who can grow with us. by joining tidio, you can grow, too! a few facts about us: - our product is one of the world's leading ai customer service solutions, and our goal is to become no. 1. - we are among the top 50 ai and customer service products in g2’s best software awards 2024. - we currently rate at 4.7/5 in both shopify and g2. - the new tidio ai feature (lyro) answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. it’s a real ai revolution! - every month, our widget is viewed by 350 million unique users, which is 4% of the global population. - currently, we hire over 130 fantastic people. - in march 2022, we secured $25 mln in a series b investment round (read techcrunch’s article to learn more) - in june 2023, our mrr exceeded $1m. would you like to see what working with us looks like? check out our #growwithtidio video are you ready to take your sales career to the next level? join ...
Overview job title: customer order management & project specialist – isp/msp/voip job type: full-time, contractor workplace: 100% remote (global, pst hours) schedule: monday–friday, 7:00 am – 4:00 pm pst (occasional weekends) compensation: usd $1,300 – $1,500/month doe (or equivalent local currency) about hirehawk at hirehawk, we connect top global talent with high-performing u.s. companies. our focus is on finding exceptional professionals who bring both expertise and drive to every role. we’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. about the job our client is a leading california-based technology solutions provider specializing in internet, managed it, voip, and cloud computing services for business customers across the united states. we are looking for a highly organized, detail-oriented, and process-driven customer order & provisioning specialist to own the end-to-end order lifecycle while leading process improvement projects that drive efficiency, reduce errors, and elevate the customer experience. you will be the central coordination point between customers, technical teams, and internal stakeholders, ensuring every order meets strict sla commitments. this is a role for someone who thrives in structured workflows, values accuracy, and can proactively identify risks before they impact service delivery. core responsibilities - manage customer orders from intake to fulfillment, ensuring 100% sla adherence. - coordinate with provisioning, technic...
What you'll be doing - you will build and lead our customer support function - your most important goal will be the happiness of our customers and excellent service delivered across all channels - you will define how the customer support function operates day-to-day: processes, metrics, hiring, communication with product teams, you will be involved in all of it - you will be the voice of the customer in our product discussions - your responsibility will be to bring up critical product improvements that can help our customers - you will get things done: beyond the scope of work and priorities, it is in the dna of our company to do whatever it takes to win. what you'll need - fluency in english and spanish is a must, portuguese is a plus - at least 5 years of experience in customer support functions, experience as a cs lead or support operations lead - problem solving skills: you break problems apart until you find a root cause, you build a solution from first principles - systems-mindset: you always think about a problem from a perspective of “how do i build a system or a process that solves it in a scalable and efficient way?” - you’re data-driven in your decision-making, you have working experience with sql (at the level of basic queries, you are not expected to be proficient with it) and data analytics tools - people management experience - you have had large (10+ people) teams reporting to you. - you will need to be based either in london, uk or in one of our latam locations - mexico city, são paulo, bogota or buenos aires. benefits - competitive salary and...
Job description what about us ceragon networks ltd. (nasdaq: crnt) is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and ai-powered managed & professional services. our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more. ceragon solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries. through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, elevate operational efficiency, and enrich the quality of experience for their end users. major job responsibilities: the sales director will be responsible for driving revenue growth for ceragon’s managed services and software-led services across the central and south american market. the ideal candidate will have a proven track record in international and/or regional services sales within the wireless industry. this individual will play a crucial role in expanding our market presence and fostering key relationships with service providers and private networks. areas of responsibility, permanent objectives, and duties: - generate leads and manage customer engagements from lead generation through booking for managed services and software-led services. - serve as the subject-matter expert for our managed services offerings in the region. - prepare and deli...
Influur is redefining how advertising works — through creators, data, and ai. our mission is to make influencer marketing as measurable, predictable, and scalable as paid ads — and we're building the tech that powers it. backed by top-tier investors and trusted by global brands, we're scaling fast across music and culture. we’re looking for a campaign manager to own the end-to-end execution of influencer campaigns, acting as the bridge between sellers, influencers, and brands. this role is perfect for someone with excellent project management skills, a deep understanding of creator dynamics, and the ability to juggle multiple campaigns without compromising quality or timelines. if you’re passionate about execution, thrive in fast-paced environments, and love making things happen — this one’s for you. your skillset - own the end-to-end execution of campaigns after the sale — from kickoff to final report. - coordinate cross-functional communication with sellers, retention managers, and influencers. - manage up to 30 influencer campaigns simultaneously. - take full ownership of: timeline coordination, influencer slating, draft review and verification, ensuring full completion of deliverables, acting as the voice of the influencer throughout the process. - deliver white-glove service to clients, ensuring alignment with brand tone, voice, and strategy. - stay updated with platform trends, creator shifts, and what's going viral. - negotiate influencer rates and understand estimated budgets. - track and optimize campaign budgets. - monitor deliverables and ensure high-quality...
Who we are is what we do. deel is the all-in-one payroll and hr platform for global teams. our vision is to unlock global opportunity for every person, team, and business. built for the way the world works today, deel combines hris, payroll, compliance, benefits, performance, and equipment management into one seamless platform. with ai-powered tools and a fully owned payroll infrastructure, deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. among the largest globally distributed companies in the world, our team of 6,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. why should you be part of our success story? as the fastest-growing software as a service (saas) company in history, deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. we're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. in 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. our momentum is reflected in our achievements and customer satisfaction: cnbc disruptor 50, forbes cloud 100, deloitte fast 500, and repeated recognition on y combinator’s top companies list – all while mainta...
At johnson & johnson, we believe health is everything. our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. through our expertise in innovative medicine and medtech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. learn more at https://www.jnj.com job function: marketing job sub function: events job category: people leader all job posting locations: bogotá, distrito capital, colombia job description: purpose: supervises a team of six, and is accountable for conducting effective performance management. guides the event planning team and executes events for the organization with the goal of increasing product/brand awareness. guides each stage of production through maintaining communication with cross-functional teams to ensure successful event operations. coordinates with external vendors to ensure events have effective services and manage the flow of operations during events. adheres to established safety, privacy, and confidentiality terms. leads the area strategic priorities and projects implementation, looking to enhance the operation efficiency, innovate on the service provided, and endorse data analytics capacity for business objectives achievement. main resposibilities: - lead the lan (col, pe, ec) events area, in charge of the logistic coordination end to end, for medical, promot...
Descripción de la empresa sgs es el líder mundial en inspección, verificación, análisis, capacitación y certificación. es considerada como el principal referente mundial en calidad e integridad, contamos con más de 95.000 colaboradores y una red de más de 2.400 oficinas y laboratorios por el mundo. descripción del empleo responsable de diseñar, liderar y supervisar la estrategia técnica de integración entre el erp oracle fusion cloud y los sistemas legados y sistemas de la ejecución de sgs latam. este rol actúa como un puente entre las necesidades del negocio, los requerimientos técnicos y las capacidades de la solución erp, asegurando que todos los componentes tecnológicos interactúen de manera fluida, segura y eficiente. durante la fase de implementación, garantiza la entrega de interfaces robustas, apis estandarizadas, conectores seguros y una arquitectura de integración escalable. será el interlocutor técnico principal frente al partner de oracle, el equipo de arquitectura global y otros proveedores de soluciones complementarias. una vez en operación (post go-live), este cargo asume la responsabilidad de soporte técnico evolutivo y correctivo del ecosistema de integraciones, velando por la sostenibilidad tecnológica, la documentación técnica y la mejora continua de las soluciones implementadas. este rol requiere fuertes competencias en liderazgo técnico, pensamiento arquitectónico, gestión de stakeholders, conocimiento de buses de integración de oracle y azure y experiencia en ambientes corporativos de alta complejidad. requisitos formación académica: estudiante...
A snapshot of your day in this influential and dynamic role, you will lead the activities of the grid technologies solutions latin america (gt gs la) team. working closely with your team, your responsibilities will include developing and implementing the gt gs strategy and action plan in the region, driving continuous improvements in project execution, fostering collaboration with other execution units and functions, and actively contributing to gt's growth target. your role is instrumental in making gt gs a value creator for the business area and contributing dynamically to gt discussions and topics. success in this role requires strong collaboration, communication, and partnering skills, outstanding stakeholder management, excellent business acumen, and a solid entrepreneurial, hands-on profile to continue to grow and develop our latam business for gt gs. how you’ll make an impact - develop and implement gt gs la strategy and action plan to ensure business growth and profitability in the region. - develop and lead business opportunities for hvdc, facts, offshore wind systems and substations by analyzing market trends & investments in latin america. - position the business as a strategic partner with major customers, further developing customer loyalty and satisfaction while identifying business needs, market potential and innovative strategies for long-term success. - effectively manage the gt gs latin america organization to achieve the planned financial performance, building on collaboration with other execution units and functions, and making gt gs a value creator ...
Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. provides customer services relating to sales, sales promotions, installations and communications. ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. develops organization-wide initiatives to proactively inform and educate customers. develops improvement plans in response to customer surveys. we are currently seeking a consultant to join our client delivery front office/back office/technical team in latam based in mexico city, são paulo, santiago or bogotá . the team is composed of experienced financial professionals who provide professional delivery solutions for our clients around the world. team members are responsible for understanding clients’ business requirements into the capabilities of the calypso software, responding to a wide variety of methodology and financial technical questions (fintech division). the team works closely with other company departments to ensure a successful project (sales, engineer, products...) responsibilities • work directly with customers to gather, scope, and document client capital markets requirements and map them to the calypso standard reference model (csrm) functions and processes and, influence them towards adopting our best practice solutions. • work hands-on to design, configure, and test the system to ensure that it meets the business requirements wherever is a standard co...
Role: engineer / solutions architect (ai / integration) location: remote - preference for latam / south america / europe candidates working hours: mst business hours about the company we’re a digital transformation partner for companies in “low-tech” industries such as water damage, hvac, roofing, electrical, landscaping and property damage. we help modernize and digitize operations, data and marketing for clients that typically have siloed, outdated technology stacks. our focus is on operational software and data—integrating crm, project management, field documentation, fleet tracking and other specialized tools. our approach conduct a comprehensive audit of existing software, systems and data-capture processes to uncover limitations, gaps and pain points architect and recommend end-to-end software solutions that improve visibility, streamline operations and deliver actionable insights prescriptively identify ai and automation use cases tailored to each client’s business context—never automating just for automation’s sake oversee integrations and deployments, ensuring seamless data flow and integrity across platforms about the role you will be responsible for leading the digital transformation of clients. you will serve as a strategic technical advisor, assessing the client’s current technology stack and business operations, then architecting and implementing tailored software solutions to modernize their data capture, business processes, and overall digital capabilities. business audit & needs assessment conduc...
About tripleten tripleten is a service that empowers individuals, regardless of their prior experience, to embark on the exciting and challenging journey of mastering tech professions. our bootcamps focus on training students in software engineering, data science, business intelligence analytics, and qa engineering in a feasible and accessible way, ultimately leading them to thrive in a new career. our mission is to ensure that every student has the opportunity to successfully master a new profession, find their purpose, and become a valuable member of the tech industry. tripleten is a remote first organization mirroring our students who complete our bootcamps in a remote environment 💡 please note that after applying for this position, you will be required to complete a test assignment. successfully completing this assignment will be the first step in the interview process. **these positions are based in the latam market*** ***please submit all resumes in english*** our instructors are the role models for the students studying on our business intelligence analytics program. they mentor students, help them with difficult concepts and assignments, teach them the skills necessary to be a great bia professional. they guide students through the program and into their future careers, making sure all students get the most out of both regardless of their background. what you will do: as an instructor you will be a core part of students’ educational process and will: host regular live q&a sessions to help students unblock and progress confidently offer personalized...
Grupo harmony is a regional company with over 30 years of experience in providing functional solutions and ingredients for the food, beverage, and pharmaceutical industries. present in 16 latam countries, harmony supports its clients in developing innovative, healthy, and sustainable products — from concept to launch. recognized for its scientific approach, personalized service, and collaborative mindset, harmony stands out as a strategic partner in a constantly evolving market. we are looking for an international trade coordinator for the ancam region (andean, central america & caribbean) — someone with a strong analytical mindset and a strategic focus. this person will be responsible for analyzing, managing, and overseeing foreign trade processes across the region, in close coordination with key departments such as commercial, finance & administration, and product development & quality. key responsibilities: oversee and monitor import and export operations at the regional level. provide comprehensive support and guidance to internal teams on foreign trade matters and customs regulations. build and manage the area’s cash flow. maintain daily communication with international suppliers and service providers. track kpis and annual objectives for the area. identify risks and opportunities for improvement in import/export processes, implementing action plans to address operational gaps. propose cost-saving initiatives and network design strategies, considering logistics expenses and customs regulations across projects. what we’re looking for: u...
Position: source 2 pay local solution partner lead latam location: bogotá, colombia 40% remote work about the role at sanofi we chase the miracles of science to improve people’s lives. we are dedicated to making a positive impact on the lives of the ...
Nos encontramos en búsqueda de jefe de servicios al cliente. latam/noc, ubicado en cali o bogotá buscamos a los mejores! te ofrecemos un amplio portafolio de beneficios salario emocional, licencia de cumpleaños, family day, licencia de matrimonio, jo...
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