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The red hat center of excellence (coc) team is looking for a technical support engineer with a background in platform-as-a-service (paas) technologies to join us remotely in latam. as a member of red hat's ibm cloud pak openshift support engineering team, you will provide high-level technical support and sustaining engineering services to help maximize uptime and reduce it costs for enterprise customers. in this role, you'll use customer support systems and tools from both companies to troubleshoot and resolve cases quickly and efficiently and partner closely with customers, developers, architects, and operations teams to solve complex and challenging issues. this is an excellent opportunity to join one of the fastest-growing enterprise software and services companies and work alongside some of the brightest engineers in open-source software. **what you will do:** + serve as the direct support for ibm customer inquiries about the red hat openshift container platform handed over from ibm product support teams. + use ibm and red hat ticketing systems and support tools to assist customers directly. + analyze issues to identify problems and communicate corrective actions and resolutions to customers. + collaborate with support engineers, technical account managers, internal teams, and external parties during problem resolution. + deliver exceptional customer experience by troubleshooting various issues and recommending solutions professionally and courteously. + document diagnostic steps and create reusable solutions for future incidents + perform weekend ...
Seleccione la frecuencia (en días) para recibir una alerta: crear alerta porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. en sonda vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional. un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología. buscamos un desarrollador sr java - bogotá que quiera aprender y transformar su carrera. en esta función tendrás que: programar la solución de software de acuerdo a las normas y herramientas de la empresa, con el fin de cumplir los estándares de calidad definidos en el acuerdo previo de nivel de atención al cliente, garantizando un servicio de excelencia. desarrollar funciones como miembro de la división. ejecutar funciones de acuerdo al software proporcionado con las especificaciones de diseño. analizar los requisitos del sistema y los procesos de negocio existentes y sistemas de información. construir mejoras y resolver errores. construir y ejecutar pruebas unitarias y planes de pruebas unitarias. puede contribuir a la elaboración técnica de la solución. ideal si cuentas con: ingeniero de sistemas, electrónica, telecomunicaciones o afines. mínimo 5 años en funciones similares. y mucho mejor si destacas por: conocimiento en quarkus, microservicios, apis, conocimiento en cloud preferiblemente en red hat - openshift. horario: lunes a vi...
Seleccione la frecuencia (en días) para recibir una alerta: crear alerta porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro. en sonda vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional. un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología. buscamos un desarrollador sr java - bogotá que quiera aprender y transformar su carrera. en esta función tendrás que: - programar la solución de software de acuerdo a las normas y herramientas de la empresa, con el fin de cumplir los estándares de calidad definidos en el acuerdo previo de nivel de atención al cliente, garantizando un servicio de excelencia. - desarrollar funciones como miembro de la división. - ejecutar funciones de acuerdo al software proporcionado con las especificaciones de diseño. - analizar los requisitos del sistema y los procesos de negocio existentes y sistemas de información. - construir mejoras y resolver errores. - construir y ejecutar pruebas unitarias y planes de pruebas unitarias. - puede contribuir a la elaboración técnica de la solución. ideal si cuentas con: - ingeniero de sistemas, electrónica, telecomunicaciones o afines. - mínimo 5 años en funciones similares. y mucho mejor si destacas por: - conocimiento en quarkus, microservicios, apis, - conocimiento en cloud preferiblemente en red hat - open...
Descripción: mantener la salud de las plataformas de infraestructura, velando por el buen funcionamiento de los servidores de los so responsabilidades: - dar soporte en la revisión, diagnóstico y reparación de fallas sobre las plataformas administradas a los clientes asignados. - asegurar que los clientes reciban un adecuado nivel de servicio a incidentes y solicitudes, a través de la ejecución de las labores técnicas de mantenimiento, reparación e instalación de sistemas y equipos informáticos - velar por realizar y/o programar el mantenimiento preventivo, correctivo y reparación de todos los dispositivos asignados para la administración, operación y monitoreo de los clientes internos o externos de gbm requisitos: - experiencia :2 años de experiencia en puestos similares en administracion de sos linux redhat, suse - formación: ingeniería en sistemas, computación, telecomunicaciones, lic. en marketing y/o administración de empresas. - conocimientos técnicos: en sistemas linux redhat, suse, oraclelinux), conocimiento de itil, diagnostico de problemas de so, manejo de mejores practicas para operacion, rendimiento y seguridad. deseable certificacion y/o cursos en los sistemas mencionados - idioma: idioma inglés (deseable), habilidades analíticas y precisión. - habilidades: excelente análisis y resolucion de problemas con atención al detalle, alto sentido de integridad e independencia que no necesite un micromanagement, liderazgo y trabajo en equipo, proactivo. #j-18808-ljbffr...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! what you will do: ensure that customers get the maximum value from and easily use our products and subscriptions support customers by r...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in brazil or colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in,,, and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. what you will do: provide high level technical support to your customers through web-based support and phone support meet with your customers on a regular basis to ensure that red hat is aligned to the customer’s support priorities work with other red hat teams engaged with your customers perform technical diagnostics and troubleshoot customer technical issue to develop solu...
Descripción de la oferta importante empresa del sector de telecomunicaciones requiere para su equipo de trabajo ingeniero/a con experiência de 3 años en administración y soporte de linux redhat, centos, ubuntu, aix debe ser ingeniero/a en sistemas, telecomunicaciones, electrónica o áreas contar con certificación en linux o red-hat certified virtualization administrator funciones: - garantizar los procesos de gestión de incidentes, problemas, capacidad, eventos y cambios - garantizar el cumplimiento de los ola y ans definidos para la atención de los incidentes - aplicar las mejoras necesarias que conduzcan a la optimización del proceso y a mantener su vigencia de acuerdo a las recomendaciones de itil e iso 20000 - realizar análisis de causa raíz y proponer acciones a partir de la gestión de incidentes y problemas - velar por el cumplimiento del nps de soporte de los clientes b2b y proponer acciones de mejora, tanto desde el soporte de n1 como n2 salario: $7.300.000 y prestaciones horario: lunes a viernes de 7:00 ama a 5:30 pm contrato obra labor postularme ahora experis: obtener una ventaja competitiva y llegar al éxito depende de tener el mejor talento experto en su organización, por ello conectamos con profesionales altamente calificados y soluciones de proyectos para enfrentar sus desafíos, acelerar sus iniciativas ayudarle a aprovechar las oportunidades. experis le ofrece soluciones innovadoras y talento líder que necesita para alejarse de la competencia. somos expertos en it ver todo required skill profession other general...
The red hat telco services team is seeking a cloud engineer with a strong background in platform as a service (paas) technologies to join our cloud delivery team for infrastructure software services. we deploy private cloud infrastructure to north america and latin america major telecom customers. we provide high quality services to red hat customers around the globe across all red hat product lines. in this role you will be responsible to deploy private cloud to host complex telecom solutions such as 5g sa core, volte, vims, etc. and work closely with application teams to integrate the solutions into customer networks. this position is a great opportunity to join one of the fastest growing enterprise software and services company and the leader in open-source software. **what you will do:** + interface with solution architects to define cloud infrastructure requirements for deployment and contribute to the high level design (hld) for the cloud platform. + interface with network design architect to define cloud infrastructure requirements for platform ips plan. + develop method of procedures (mop) and acceptance test plan (atp) + deploy and integrate cloud infrastructure software on bare metal hw platform and cloud infrastructure software platform. + support application teams to onboard applications on the cloud platform. + provide knowledge transfer to the care team for system handover. + collaborate with other internal teams and external parties during the delivery phase. + execute atp with the customer to get project acceptance. **what you w...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. **what you will do** + act as the direct contact and adviser for customer inquiries about **red hat openshift platform** via ticketing tool, by phone and using remote access tools + deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep trouble...
The red hat center of excellence (coc) team is looking for a technical support engineer with a background in platform-as-a-service (paas) technologies to join us remotely in latam. as a member of red hat's ibm cloud pak openshift support engineering team, you will provide high-level technical support and sustaining engineering services to help maximize uptime and reduce it costs for enterprise customers. in this role, you'll use customer support systems and tools from both companies to troubleshoot and resolve cases quickly and efficiently and partner closely with customers, developers, architects, and operations teams to solve complex and challenging issues. this is an excellent opportunity to join one of the fastest-growing enterprise software and services companies and work alongside some of the brightest engineers in open-source software. **what you will do:** + serve as the direct support for ibm customer inquiries about the red hat openshift container platform handed over from ibm product support teams. + use ibm and red hat ticketing systems and support tools to assist customers directly. + analyze issues to identify problems and communicate corrective actions and resolutions to customers. + collaborate with support engineers, technical account managers, internal teams, and external parties during problem resolution. + deliver exceptional customer experience by troubleshooting various issues and recommending solutions professionally and courteously. + document diagnostic steps and create reusable solutions for future incidents + perform weekend ...
Gestión de parches front office Únete a nuestro equipo como ingeniero de gestión de parches front office en medellín. buscamos una persona apasionada por la informática y las telecomunicaciones con habilidades avanzadas en resolución de problemas técnicos. responsabilidades: gestionar la implementación y mantenimiento de parches en sistemas operativos. colaborar con equipos interdisciplinarios para el aseguramiento del servicio. monitorear y solucionar incidentes relacionados con parches. elaborar reportes técnicos para documentar procesos de gestión. requerimientos: ingeniero/tecnólogo en sistemas informática telecomunicaciones o afines. tarjeta profesional vigente. conocimientos en itil. experiencia técnica en windows y unix (linux red hat centos fedora aix solaris hpux). nivel de educación: tecnólogo, profesional habilidades técnicas: gestión ti resolución problemas...
Sobre mindtech mindtech es tu puerta de entrada a proyectos tecnológicos emocionantes y con impacto. nos especializamos en staff augmentation y outsourcingde software de punta a punta, conectando el talento de américa latina con oportunidades a nivel global. nuestro enfoque ágil garantiza a nuestros clientes un servicio excepcional y soluciones innovadoras. sobre el puesto buscamos un network automation developer / engineer con al menos 3 años de experiencia en la posición. la persona ideal tendrá sólidos conocimientos en equipamiento de networking (routing, switching, firewalls, balanceadores) y experiencia desarrollando soluciones de automatización para optimizar procesos y operaciones de red. requisitos - mínimo 3 años de experiencia en ingeniería o soporte de redes complejas. - conocimientos técnicos en equipamiento de networking: routing, switching, firewalls, balanceadores, waf, proxies, sd-wan, nac, wlc. - experiencia en automatización con python (fastapi o flask) y desarrollo de apis. - conocimientos de sistemas linux (red hat, ubuntu, centos, bash shell). - experiencia en entornos cloud (aws, azure, gcp, oci). - conocimientos en ci/cd con git lab. - experiencia desarrollando código limpio y documentado. - inglés intermedio (para documentación y comunicación técnica). responsabilidades - diseñar, desarrollar y mantener soluciones de automatización para procesos de networking. - implementar y administrar herramientas y plataformas de automatización de redes. - desarrollar código y frontends (chatbots, apps web o móviles) para nuevas funcionalidades. - gest...
The red hat solutions architect team is looking for a senior solutions architect to join our latam team. in this role, you will become a subject matter expert for red hat's solutions, you will understand our customers' technology, people, and processes and recommend open source solutions that solve tough business problems. you’ll take a big-picture view of the customer's organization to recognize the challenges and help to overcome them with comprehensive, cost-effective solutions. you will have access to new ideas that emerge in the it world. as a senior solutions architect, you’ll always have something new to learn or a problem to solve. **what you will do:** + provide technical presales support and architect solutions that include red hat offerings, consulting services, and training + build trusted adviser relationships with the customer or partner to gain an in-depth understanding of the customer's or partner’s business and it environments, allowing the sales team to best match red hat’s offerings and solutions to address the customer’s needs and requirements + support customer meetings through presentations, e.g., whiteboarding or formal presentations, demonstrations, and explanations of the value of red hat’s technologies and architected solutions + guide engaging conversations, customer relationships, and architected solutions that result in sales growth + communicate progress, status, and lessons learned from sales pursuits to all internal stakeholders and customers as applicable + demonstrate the ability to interpret technology and market tren...
Resumen del puesto tu próximo reto en tecnología te está esperando en intempo s.a.s. buscamos un analista de configuración con pasión por la tecnología, visión de futuro y experiencia administrando entornos on-premise y en la nube. lo que harás mantener nuestros sistemas estables, seguros y siempre disponibles. administrar linux (red hat) y windows server. gestionar bases de datos postgresql, mysql, mariadb con dbeaver. control de versiones con svn y git. desplegar aplicaciones en wildfly / jboss. trabajar con docker, jenkins, azure, azure devops y más. automatizar, optimizar y documentar procesos técnicos. lo que ofrecemos contrato indefinido salario: $ beneficios extras horario: lunes a viernes modalidad: híbrida certificaciones en linux, azure, itil o similares serán un plus, así como experiencia con herramientas como zabbix o glpi. si eres un profesional curioso, proactivo y listo para enfrentar nuevos desafíos, queremos conocerte. postúlate o etiqueta a quien pueda interesarle. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscip...
Analista de front office unix ¿eres un apasionado por los sistemas operativos unix y buscas una oportunidad para crecer profesionalmente? Únete a nuestro equipo en medellín como analista de front office unix. ofrecemos un entorno dinámico con oportunidades de desarrollo profesional y beneficios atractivos. responsabilidades: servicios de administración de plataforma/producto/seguridad/servidores/infraestructuras/sistemas/almacenamiento/bases de datos. requerimientos: técnico tecnólogo ingeniero en sistemas o carreras afines. indispensable tarjeta profesional. experiencia de seis (6) meses a dos (2) años. conocimientos en itil y herramientas de gestión de servicios de ti. conocimiento técnico en solución de problemas en sistemas operativos windows y unix (linux red hat centos fedora aix solaris y hp-ux). otras habilidades: habilidades técnicas: virtualización condiciones laborales: ciudad: medellín labora: presencial horarios: 7x24 tipo de contrato: a termino indefinido salario: a convenir...
The red hat customer experience and engagement (cee) team is looking for an experienced engineer to join our solutions support team in colombia. in this role, you will become an expert in red hat’s offerings and technologies, like red hat openshift, red hat enterprise linux (rhel), and red hat ansible automation platform. you’ll provide skilful, direct technical support to a very small subset of our customers. you'll work closely with your customer, red hat’s global support team, critical accounts team, and engineering teams. you will interact with some of red hat’s most strategic, critical, and innovative customers. you will be a part of the red hat’s unique culture that is enriched with open practices in management (https://github.com/red-hat-people-team/open-management-practices) , decision making (https://github.com/red-hat-people-team/open-decision-framework) , dei (https://www.redhat.com/en/jobs/life/diversity) , and associate growth. red hat consistently ranks as one of the best workplaces in technology due to our culture and our focus on associate growth, work/life balance, and associate opportunity. you’ll be able to bring innovative solutions to complex problems. you will also have the opportunity to be a part of several red hat recognition programs to connect, recognize, and celebrate success. as a red hat engineer, you can collaborate with international teams to improve open source software. **what you will do:** + provide high level technical support to your customers through web-based support and phone support + meet with your customers...
Red hat is seeking a senior technical support engineer with a strong background in openshift, kubernetes, cluster deployment and configuration to join our managed cloud services customer experience team in colombia the red hat cloud & ai platforms services organization is responsible for the strategy, design, and implementation of the end-to-end customer experience with red hat cloud services and ai platforms. our team provides world-class support service to red hat customers and partners around the globe for our many platform as a service (paas) and software as a service (saas) offerings. we mainly support red hat openshift on aws (rosa), azure red hat openshift (aro), openshift dedicated on aws and gcp (osd), and red hat openshift ai (rhoai). we are a global team and strive to cultivate a transparent environment that makes room for different voices. we learn from our failures in a blameless environment to support the team's continuous improvement. this position is a great opportunity to join one of the fastest-growing enterprise software and services companies and the leader in open source software. **what you will do:** + commitment to providing exceptional customer experience by using professional communication and applying product knowledge and deep troubleshooting to perform direct actions in cluster environments to resolve various issues. + contribute to global initiatives and projects to constantly reduce customer effort, improve tooling, and design and write automation software to improve efficiency + act as the direct contact and adviser for cu...
Descripción de la oferta **rol**: - desarrollador/a java - python**requisitos**: - profesional y/o estudiantes de ultimo semestre en el área de sistemas. - con experiência superior a un (1) en desarrollo con java y python. - conocimiento en bases de datos sql server. **se ofrecen beneficios como**: - cursos, capacitaciones y certificaciones gratis con nuestros parners (ibm, microsoft, red hat, aws, oracle y sap). - descuentos para medicina prepagada y medicina domiciliaria. - auxilio académico. - fondo de empleados. - día libre por cumpleaños, día libre por graduación y día de chequeo medico. - medio día libre por cumpleaños de hijos. **condiciones laborales**: - lugar de trabajo: bogotá home office** híbrido**. - tipo de contrato: a término indefinido. - salario: a convenir de acuerdo a la experiência laboral. postularme ahora periferia it group es una compañía integral de soluciones tecnológicas con presencia y trayectoria en estados unidos, perú, méxico y colombia. con más de 10 años suministrando servicios de it, otorgamos ventajas competitivas, impulsamos negocios y generamos valor agregado a los proyectos de nuestros clientes, empresas reconocidas y sólidas en el mercado. en periferia it group encontrarás el espacio ideal para desarrollarte profesionalmente enfrentando nuevos y emocionantes retos cada día, apoyado en tecnologías innovadoras, partners reconocidos y un gran equipo dispuesto a respaldarte. ver todo >...
Descripción: mantener la salud de las plataformas de infraestructura, velando por el buen funcionamiento de los servidores de los so responsabilidades: dar soporte en la revisión, diagnóstico y reparación de fallas sobre las plataformas administradas a los clientes asignados. asegurar que los clientes reciban un adecuado nivel de servicio a incidentes y solicitudes, a través de la ejecución de las labores técnicas de mantenimiento, reparación e instalación de sistemas y equipos informáticos velar por realizar y/o programar el mantenimiento preventivo, correctivo y reparación de todos los dispositivos asignados para la administración, operación y monitoreo de los clientes internos o externos de gbm requisitos: experiencia :2 años de experiencia en puestos similares en administracion de sos linux redhat, suse formación: ingeniería en sistemas, computación, telecomunicaciones, lic. en marketing y/o administración de empresas. conocimientos técnicos: en sistemas linux redhat, suse, oraclelinux), conocimiento de itil, diagnostico de problemas de so, manejo de mejores practicas para operacion, rendimiento y seguridad. deseable certificacion y/o cursos en los sistemas mencionados idioma: idioma inglés (deseable), habilidades analíticas y precisión. habilidades: excelente análisis y resolucion de problemas con atención al detalle, alto sentido de integridad e independencia que no necesite un micromanagement, liderazgo y trabajo en equipo, proactivo. #j-18808-ljbffr...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! **what you will do:** + ensure that customers get the maximum value from and easily use our products and subscripti...
The red hat global support services team is looking for a technical support engineer to join an exciting, rapidly growing team at the forefront of modern cloud infrastructure! our team specializes in cutting-edge technologies such as kubernetes, openshift, and virtualization to support organizations worldwide. we're dedicated to providing world-class support and ensuring our clients get the best experience from our platform. unlike most software companies, we don't sell software licenses or “break-fix” pay-per-incident support. instead, we sell subscriptions that include an unlimited number of support incidents, product documentation, security patches and updates, and upgrades to the newest versions of our software. as a technical support engineer, you will help us continually prove our value to our customers by troubleshooting and resolving their technical issues over the phone and online. you'll become an expert in red hat products and technologies, like red hat enterprise linux (rhel), and you'll be required to pass the red hat certified system administrator (rhcsa) exam if you do not already have an equivalent cert. all training and resources are provided by red hat after starting. work location is flexible and well qualified home-based applicants throughout colombia will be considered to work remotely. if you are passionate about open-source technologies, solving complex challenges, and helping customers succeed, we'd love to meet you! **what you will do:** + ensure that customers get the maximum value from and easily use our products and subscripti...
The red hat telco services team is seeking a cloud engineer with a strong background in platform as a service (paas) technologies to join our cloud delivery team for infrastructure software services. we deploy private cloud infrastructure to north america and latin america major telecom customers. we provide high quality services to red hat customers around the globe across all red hat product lines. in this role you will be responsible to deploy private cloud to host complex telecom solutions such as 5g sa core, volte, vims, etc. and work closely with application teams to integrate the solutions into customer networks. this position is a great opportunity to join one of the fastest growing enterprise software and services company and the leader in open-source software. **what you will do:** + interface with solution architects to define cloud infrastructure requirements for deployment and contribute to the high level design (hld) for the cloud platform. + interface with network design architect to define cloud infrastructure requirements for platform ips plan. + develop method of procedures (mop) and acceptance test plan (atp) + deploy and integrate cloud infrastructure software on bare metal hw platform and cloud infrastructure software platform. + support application teams to onboard applications on the cloud platform. + provide knowledge transfer to the care team for system handover. + collaborate with other internal teams and external parties during the delivery phase. + execute atp with the customer to get project acceptance. **what you w...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. **what you will do** + act as the direct contact and adviser for customer inquiries about **red hat openshift platform** via ticketing tool, by phone and using remote access tools + deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep trouble...
Resumen del puesto tu próximo reto en tecnología te está esperando en intempo s.a.s. buscamos un analista de configuración con pasión por la tecnología, visión de futuro y experiencia administrando entornos on-premise y en la nube. lo que harás - mantener nuestros sistemas estables, seguros y siempre disponibles. - administrar linux (red hat) y windows server. - gestionar bases de datos postgresql, mysql, mariadb con dbeaver. - control de versiones con svn y git. - desplegar aplicaciones en wildfly / jboss. - trabajar con docker, jenkins, azure, azure devops y más. - automatizar, optimizar y documentar procesos técnicos. lo que ofrecemos contrato indefinido salario: $ beneficios extras horario: lunes a viernes modalidad: híbrida certificaciones en linux, azure, itil o similares serán un plus, así como experiencia con herramientas como zabbix o glpi. si eres un profesional curioso, proactivo y listo para enfrentar nuevos desafíos, queremos conocerte. postúlate o etiqueta a quien pueda interesarle. descripción del trabajo lorem ipsum dolor sit amet , consectetur adipiscing elit. nullam tempor vestibulum ex, eget consequat quam pellentesque vel. etiam congue sed elit nec elementum. morbi diam metus, rutrum id eleifend ac, porta in lectus. sed scelerisque a augue et ornare. donec lacinia nisi nec odio ultricies imperdiet. morbi a dolor dignissim, tristique enim et, semper lacus. morbi laoreet sollicitudin justo eget eleifend. donec felis augue, accumsan in dapibus a, mattis sed ligula. vestibulum at aliquet erat. curabitur rhoncus urna vitae quam suscipit ,...
The red hat , customer experience and engineering group is looking for a skilled and experienced technical support engineer to join our openshift support team. we are adding a engineer to support our customers openshift environments and to provide a world class customer experience. red hat's technical support is a customer facing support organization that provides high quality technical support to customers around the globe across all red hat product lines and is dedicated to resolving issues quickly and efficiently. as a technical support engineer, you will provide an important level of technical assistance to ensure that our highly-valued customers get the most out of the product. this position extends well beyond product support as you will take on the role of trusted partner to our customers. you will regularly collaborate with the customer's support teams to troubleshoot complex and challenging issues and join troubleshooting and technical discussions sessions to address technical topics. in this role you'll work closely with application and engineering teams to address multi-product issues and must have an acute understanding of the impact of mission critical activities. this is a highly skilled position that requires an engineer with initiative. what you will do act as the direct contact and adviser for customer inquiries about red hat openshift platform via ticketing tool, by phone and using remote access tools deliver an exceptional customer experience by using professional communication, applying existing knowledge, and deep troubleshooting to resolve a variety of...
Sé parte de un ambiente donde puedas contribuir con tu creatividad, conocimientos y habilidades. somos la #tecnologíadeloposible, juntos podemos impulsar la innovación y ser líderes en la industria tecnológica, mientras creamos experiencias excepcion...
Job brief linux (red hat/rocky, centos) and latte'art / ssp, ste/stn job description are you ready to kangaroo into action at realmone! realmone was built on the principle that people matter first and foremost. we believe in providing a strong work/l...
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