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EQY942 - IMMIGRATION ASSISTANT (ASYLUM) BILINGUAL ENG/SPA

We are seeking a dedicated and detail-oriented paralegal to join our asylum legal team. in this role, you will provide crucial support to attorneys in managing and preparing asylum cases. your key responsibilities will include conducting legal research, drafting legal documents, and ensuring compliance with immigration laws and procedures. you will gather and organize evidence, prepare sworn statements, and assist in compiling case materials. additionally, you will support clients throughout the asylum application process, helping to address their questions and concerns. the ideal candidate will possess strong organizational skills, a thorough understanding of asylum law, and the ability to work effectively with a diverse client base. responsibilities: - initiate and maintain clear and professional communication with clients regarding their immigration cases. - explain the details of the assembled case, including forms, supporting documents, and information provided by the client. - address client questions and concerns regarding the submission process. - review all cases before sending them to the attorney. - collaborate with the immigration attorney to assemble a complete and organized case file. - ensure that all required forms are accurately filled out and signed by the client. - maintain accurate and up-to-date records of all client interactions, authorizations, and case statuses. - document any changes or updates to client information. - perform thorough quality checks to ensure all forms are complete, error-free, and contain the necessar...


IMMIGRATION ASSISTANT (CRIMINAL ANALYSIS) BILINGUAL ENG/SPA - [PZY771]

Immigration assistant (criminal analysis) - bilingual eng/spa your role will be an essential part of our criminal legal line. you will be contributing to a variety of tasks that support our legal operations. your role will involve (among others) requesting, handling and managing documents and records, facilitating their movement within and outside the firm to ensure operational efficiency, submitting fingerprints to government agencies, and moving cases and tasks from one stage to the next. you will also follow up on tasks assigned, ensuring third parties (such as government agencies and courts) provide complete, timely, and accurate responses. the position requires engagement with a broad spectrum of activities, from record retrieval and document submission to supporting case management and scheduling interviews. your work will span across different areas, interacting with multiple stakeholders, including government agencies and clients, to maintain the flow of necessary documentation. additionally, you will assist in ensuring that all documents are accurate, up-to-date, and retrieved or submitted in a timely manner. your role is key in providing support across various departments, particularly in tasks that require meticulous attention to detail and adherence to legal protocols. excellent customer service skills are essential, as you might be interacting with clients through various communication methods to provide updates or request documentation to support the case. this position offers the opportunity to engage in a wide range of responsibilities th...


CLIENT SERVICES SPECIALIST

Join to apply for the client services specialist role at job duck join to apply for the client services specialist role at job duck get ai-powered advice on this job and more exclusive features. job duck is hiring a client services specialist for ambitious, culturally diverse, curious minds seeking booming careers, job duck unlocks and nurtures your potential. we connect you with rewarding, remote job opportunities with us-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. as a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the great place to work certification for 4 years! role overview if you’re someone who thrives on meaningful conversations and enjoys being the first point of contact for people seeking help, this role is for you. you’ll guide potential clients through their first steps, ensuring they feel heard, supported, and informed. every day, you’ll make a real impact by connecting individuals with the legal support they need. this position is ideal for someone who’s proactive and passionate about delivering excellent service with empathy and professionalism. schedule: monday to friday, 8:30 am to 5:30 pm pst (usa) your responsibilities will include but are not limited to: answering inbound calls from potential clients and return callers placing outbound calls to follow up with leads and missed messages qualifying first-time callers using training materials processing inquiries from voicemail, email inbox, and yelp managing potential clients in the crm pipel...


[MZV-409] | IMMIGRATION ASSISTANT (CRIMINAL ANALYSIS) - BILINGUAL ENG/SPA

Immigration assistant (criminal analysis) - bilingual eng/spa your role will be an essential part of our criminal legal line. you will be contributing to a variety of tasks that support our legal operations. your role will involve (among others) requesting, handling and managing documents and records, facilitating their movement within and outside the firm to ensure operational efficiency, submitting fingerprints to government agencies, and moving cases and tasks from one stage to the next. you will also follow up on tasks assigned, ensuring third parties (such as government agencies and courts) provide complete, timely, and accurate responses. the position requires engagement with a broad spectrum of activities, from record retrieval and document submission to supporting case management and scheduling interviews. your work will span across different areas, interacting with multiple stakeholders, including government agencies and clients, to maintain the flow of necessary documentation. additionally, you will assist in ensuring that all documents are accurate, up-to-date, and retrieved or submitted in a timely manner. your role is key in providing support across various departments, particularly in tasks that require meticulous attention to detail and adherence to legal protocols. excellent customer service skills are essential, as you might be interacting with clients through various communication methods to provide updates or request documentation to support the case. this position offers the opportunity to engage in a wide range of responsibilities that are cruci...


PROFESOR DE INGENIERÍA - CARTAGENA - [ENG-762]

La empresa en 7 años, superprof se convirtió en líder del mercado de las clases particulares en colombia y por más de 10 años en el mundo. gracias a su modelo de negocio, superprof es una excelente alternativa dentro del mercado de las clases particulares al ofrecer a los profesores una opción que les permite trabajar en total libertad. ¿quieres dar clases presenciales o en línea y no encuentras alumnos? superprof es el socio indicado para encontrar a quienes necesitan de tu talento. requisitos el servicio al cliente se ocupa de encontrar al profesor ideal para acompañar a los alumnos que necesitan ayuda. como profesor, tu status evoluciona en función de las clases que des. tu antigüedad y la seriedad de tu trabajo son recompensadas. el status “embajador” añade valor a los profesores y sus clases. este nombramiento, te pone en ventaja con los alumnos (y con nosotros), pues te ayudará a conseguir clases más fácilmente gracias a la relación de confianza establecida. misión busco profesor de ingeniería en cartagena. me gustaría tomar clases lo más pronto posible por un determinado tiempo de: 3 veces por semana. competencias requeridas cuando integras la comunidad de superprof, esperamos que tengas: - seriedad - profesionalismo - puntualidad - pedagogía - disponibilidad - proactividad - pasión - simpatía estamos convencidos que estas son las cualidades clave para que los alumnos obtengan los resultados deseados....


MACHINE LEARNING ENG BOGOTÁ / MEDELLÍN / CALI | M753

Importante plataforma líder de comercio electrónico en américa latina solicita: ingeniero de sistemas o a fines. 5 años de experiência en roles similares. python. conocimientos de librerías del stack python, como numpy, pandas, scikit-learn, matplotlib, sql. deseable: librerías: deep learning, pytorch, tensorfow, keras,. diseñar, crear y producir modelos basados en datos que solución de problemas. contrato indefinido directo con la compañía. horario de 8:00 am a 5:30 pm lunes a viernes, salario: a convenir más todas las prestaciones de ley y otros beneficios. primeros 3 meses hibrida, después 100% remoto solo aplica personal que viva en bogotá. medellín o cali....


[ENG-725] AUXILIAR POLIVALENTE SIN EXPERIENCIA SUBA Y USAQUÉN C

En grupo Éxito estamos buscando personitas para laborar con nosotros en nuestros almacenes de Éxito tu misión será: recibir, surtir, marcar, empacar, vender y registrar los productos en el punto de venta, de acuerdo a las normas y procedimientos. con tan buen nivel de servicio, que garantices que quieran regresar siempre. requisitos: - ser mayor de edad. - mínimo 9° aprobado. - con o sin experiencia - disponibilidad de tiempo completo horario 8 horas rotativas de domingo a domingo con 1 día compensatorio a la semana - gusto por el servicio. salario: 1.319.500 + todas las prestaciones de ley + recargos contrato indefinido directo con la compañía...


STRATEGIE EXPERT*IN FINANZIERUNG ERNEUERBARE ENERGIEN | (RZQ-453)

Strategie-expert*in finanzierung erneuerbare energien (m/w/d) unbefristet teil- & vollzeit möglich deine aufgaben - du bist verantwortlich für die strategische weiterentwicklung der kundengruppen new energies und energie und versorgung. - du setzt dich mit der entwicklung der märkte auseinander und leitest hieraus anpassungen unserer produkte und finanzierungskriterien ab. - du gibst vertriebsimpulse, unterstützt bei kampagnen und hast damit einen anteil an der erfüllung strategischer vertriebsziele. - zu deinem tagesgeschäft gehört die erarbeitung von marktanalysen, die interne und externe kommunikation/veranstaltungen, sowie die vorbereitung und durchführung von internen schulungen. - du arbeitest eng mit dkb-internen stakeholdern und vertrittst die bank auch bei externen netzwerkpartnern. dein profil - du hast ein abgeschlossenes studium im bereich betriebswirtschaftslehre/volkswirtschaftslehre oder eine kaufmännische ausbildung mit anschließender weiterbildung. - du verfügst über mehrjährige berufserfahrung im bankgeschäft, insbesondere in den bereichen projektfinanzierung und/oder unternehmensfinanzierungen mit fokus energiewirtschaft. - du verfügst über kenntnisse in bezug auf die märkte der genannten kundengruppen und das regulatorische umfeld. - du bist in der lage, komplexe zusammenhänge zu erfassen, sie in finanzierungsleitplanken zu übersetzen und kommunikativ auf den punkt zu bringen. die dkb steht für vielfalt und chancengerechtigkeit. egal, woher du kommst, wie alt du bist, welches geschlecht, welche genderidentität, sexuelle orie...


F050 | ESG PROCESS ANALYST, SR

Lg403-esg-process analyst, sr date: aug 5, 2025 location: siberia, cun, co we are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties under general supervision, accountable for performing tactical activities, and for providing recommendations, feedback and support on changes for business systems, policies, processes and procedures from development to invoice including commercialization of our products and services, business partner management, service/product delivery, and financial reporting activities for an assigned domain/s. - provides internal customer community with support for assigned responsibilities or domain(s) including trouble shooting, provides general guidance and training. - provides feedback and recommendations on business systems and process enhancements including policies, business practices on assigned domain(s). - assists with managing business relationships for specified domain(s) including contract negotiations, cost/finance/revenue related tasks. - develops process documentation and training material for assigned projects and assists in training where required. - meets deadlines dictated by project schedules. - representing channel & customer operation interests on cross-functional teams. - prefo...


MEP MODELER / BIM SPECIALIST (CIVIL)

Join to apply for the mep modeler / bim specialist (civil) role at eng hr professional | passionate about culture, growth & people who we are eng (engbim.com) is a bim company specializing in hands-on, field-focused bim services. founded in 2007, we are the largest and most experienced bim production service provider in the united states, with over 5,000 bim projects completed and a dedicated team of more than 600 staff members. we offer mep modeling, vdc/bim management, laser scanning, and scan to bim services, along with a broad range of bim production services to architects, engineers, and owners. the role a bim specialist models various trades (architecture, structure, or mep), depending on your background and expertise. the scope may include specific zones or entire buildings, with quality standards aligned to client requirements and team capabilities. this role demands high modeling quality, technical knowledge, lod, qaqc skills, and a degree of autonomy in self-management and modeling tasks. the bim specialist proactively identifies conflicts during information review, modeling, and coordination phases, helping to prevent problems for the client. mandatory requirements upper intermediate level of english is mandatory. at least 3 years of experience in civil/structure projects. intermediate to advanced knowledge of civil3d (civil and utilities trades) and revit. experience with us-based projects. proficiency in navisworks. company culture and values candor: we value honesty, openness, and sincerity in all interactions. accountability: we take ownership and are committ...


ELECTRICAL BIM SPECIALIST

1 month ago be among the first 25 applicants talent acquisition for bim technologies - leading scalability who we are we are a leading bim company specializing in hands-on, field-focused building information modeling (bim) services. established in 2007, we are the largest and most experienced bim production service provider in the united states, with over 5,000 completed projects. our team of over 500 professionals offers services including mep modeling, vdc/bim management, laser scanning, and scan to bim. we collaborate closely with architects, engineers, and owners to deliver tailored bim solutions. the role as a modeler or bim specialist, you will create accurate bim models for electrical trades, review specifications, and design information to ensure high-quality, constructible models. you will work independently to identify and resolve conflicts during modeling, ensuring the final product meets client expectations. key responsibilities: modeling and design: develop accurate piping models using relevant software, including p&id detailing, utilizing revit or similar tools. review and analysis: analyze project documents such as discipline specifications and submittals for quality and accuracy. conflict resolution: identify and resolve conflicts during modeling and project coordination. requirements: at least 2 years of experience in electrical design and modeling. revit experience is highly desirable. a degree in electrical engineering is preferred. proficient or advanced english language skills are required. you are great for this role if you: can work effectively in a t...


IMMIGRATION ASSISTANT (REMOVAL DEFENSE) - BILINGUAL ENG/SPA

The removal defense paralegal plays a crucial role in providing legal support and assistance to individuals seeking immigration relief while in removal proceedings, such as but not limiting to seeking asylum in the united states. working under the supervision of experienced removal defense experts, the paralegal is responsible for managing asylum cases, ensuring compliance with immigration laws, and supporting clients throughout the removal proceedings process. duties encompass learning how to create and file various motions, applications, and other documentation. onsite job, based in barrio santa barbara responsibilities: support in case/client interviews: whether it be setting up the interview, performing the interview, or revising the notes afterwards - each step is crucial to ensuring that we are accurately setting up the clients story. administrative tasks: organizing case files, ensuring all documents and forms are up to date, including managing case calendars, deadlines, and scheduling interviews. client communication: maintain regular communication with clients to provide updates on their cases, including explaining the processes and requirements to the client in a clear and understandable manner. translation and interpretation: providing language assistance, whether verbal to writing (vice versa). continuing education: stays informed about changes in immigration laws, regulations, and procedures through ongoing education and training. confidentiality: maintain strict confidentiality of client information. internal: constant communication with team members inside th...


IMMIGRATION ASSISTANT (ASYLUM) - BILINGUAL ENG/SPA

We are seeking a dedicated and detail-oriented paralegal to join our asylum legal team. in this role, you will provide crucial support to attorneys in managing and preparing asylum cases. your key responsibilities will include conducting legal research, drafting legal documents, and ensuring compliance with immigration laws and procedures. you will gather and organize evidence, prepare sworn statements, and assist in compiling case materials. additionally, you will support clients throughout the asylum application process, helping to address their questions and concerns. the ideal candidate will possess strong organizational skills, a thorough understanding of asylum law, and the ability to work effectively with a diverse client base. responsibilities: initiate and maintain clear and professional communication with clients regarding their immigration cases. explain the details of the assembled case, including forms, supporting documents, and information provided by the client. address client questions and concerns regarding the submission process. review all cases before sending them to the attorney. collaborate with the immigration attorney to assemble a complete and organized case file. ensure that all required forms are accurately filled out and signed by the client. maintain accurate and up-to-date records of all client interactions, authorizations, and case statuses. document any changes or updates to client information. perform thorough quality checks to ensure all forms are complete, error-free, and contain the necessary supporting documentation before submission to ...


IMMIGRATION ASSISTANT (CASE PROCESSING DIVISION) - BILINGUAL ENG/SPA

A request for evidence (rfe) paralegal plays a critical role in legal, immigration, or regulatory compliance contexts. this position involves proactive commitment to responding to rfes issued by authorities, such as government agencies or legal entities. responsibilities: regulatory compliance: ensure that all rfe responses adhere to relevant immigration or legal regulations and requirements, staying up to date with changing laws and policies. performance metrics: establish and monitor key performance metrics to track the team's productivity, response times, success rates, and client satisfaction. documentation: maintain comprehensive records of rfe cases, responses, and outcomes for reporting, analysis, and compliance purposes. response integrity: prepare rfe responses carefully, completely, and with accurate information. case management: inform clients of the rfe within 48 hours of case assignment, diligently preparing responses in a timely manner and requesting documentation as necessary. follow up on cases: ensure cases have adequate and proactive follow-up. monitoring changes: support the team in detecting and informing supervisors of trends noticed in rfes, including new developments or effective strategies from other cases. qualifications: educational background: bachelor's degree. experience: 2+ years of professional experience. previous experience in managing a team or leading projects is preferable. legal knowledge: strong understanding of immigration laws, regulations, and processes, with the ability to interpret and apply legal documentation. team skills: abilit...


VIP FLIGHT AGENT

Je solliciteert voor deze vacature en je hebt een dossier bij vdab of actiris? vergeet dan niet om je dossier aan te vullen. laat aviato je verwittigen voor nieuwe vacatures en vacatures op maat van jouw profiel. activeer de meldingen in jouw aviato dashboard . op zoek naar sollicitatietips? word je uitgenodigd voor een sollicitatiegesprek op brussels airport? goed nieuws! dat wil zeggen dat de werkgever potentieel in je ziet. ontdek hier: de 10 meest gestelde sollicitatievragen tips voor een perfecte cv hoe jij scoort tijdens het eerste gesprek we doorlopen het hele proces zoals we dat ook doen voor alle andere passagiers: we verwelkomen vip-passagiers en hun flight crew, checken hun documenten, we zorgen dat hun bagage correct en vlot aan boord gaat. de vip en de crew kunnen de wachttijd doorbrengen in onze executive lounge. als vip flight agent zorg jij ervoor dat het hele proces vlot en professioneel verloopt. je functie is bijzonder breed en gevarieerd: verwelkomen, begeleiden en informeren van deze vip-passagiers en bemanning, allerlei administratief werk, zoals het aanmaken, verwerken en factureren van vluchten en het in orde brengen van hotelboekingen, limoservices en cateringorders voor de vip-passagiers. wie zijn die vip-passagiers? dat kan iedereen zijn die met een private jet landt of vertrekt vanop brussels airport. ceo’s van bedrijven, staatshoofden en regeringsleiders en af en toe filmsterren, popidolen, wereldberoemde dj’s.... we verwachten van jou een professionele houding; je gaat op een gepaste manier om met de passagiers en crew, in absolute discretie. w...


LG403: ESG: PROCESS ANALYST, SR

Permanent

We are looking for the right people - people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry. job duties under general supervision, accountable for performing tactical activities, and for providing recommendations, feedback and support on changes for business systems, policies, processes and procedures from development to invoice including commercialization of our products and services, business partner management, service/product delivery, and financial reporting activities for an assigned domain/s. : provides internal customer community with support for assigned responsibilities or domain(s) including trouble shooting, provides general guidance and training. : provides feedback and recommendations on business systems and process enhancements including policies, business practices on assigned domain(s). : assists with managing business relationships for specified domain(s) including contract negotiations, cost/finance/revenue related tasks. : develops process documentation and training material for assigned projects and assists in training where required. : meets deadlines dictated by project schedules. : representing channel and customer operation interests on cross:functional teams. : preforms user acceptance testing for system enhancements. qualifications : requires com...


LG403-ESG-PROCESS ANALYST, SR

We are looking for the right people — people who want to innovate, achieve, grow and lead. we attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry. job duties
under general supervision, accountable for performing tactical activities, and for providing recommendations, feedback and support on changes for business systems, policies, processes and procedures from development to invoice including commercialization of our products and services, business partner management, service/product delivery, and financial reporting activities for an assigned domain/s.


provides internal customer community with support for assigned responsibilities or domain(s) including trouble shooting, provides general guidance and training. provides feedback and recommendations on business systems and process enhancements including policies, business practices on assigned domain(s). assists with managing business relationships for specified domain(s) including contract negotiations, cost/finance/revenue related tasks. develops process documentation and training material for assigned projects and assists in training where required. meets deadlines dictated by project schedules. representing channel & customer operation interests on cross-functional teams. preforms user acceptance testing for system enhancements.
qualifications
requires co...


STRATEGIE-EXPERT*IN FINANZIERUNG ERNEUERBARE ENERGIEN

Strategie-expert*in finanzierung erneuerbare energien (m/w/d) unbefristet teil- & vollzeit möglich deine aufgaben du bist verantwortlich für die strategische weiterentwicklung der kundengruppen new energies und energie und versorgung. du setzt dich mit der entwicklung der märkte auseinander und leitest hieraus anpassungen unserer produkte und finanzierungskriterien ab. du gibst vertriebsimpulse, unterstützt bei kampagnen und hast damit einen anteil an der erfüllung strategischer vertriebsziele. zu deinem tagesgeschäft gehört die erarbeitung von marktanalysen, die interne und externe kommunikation/veranstaltungen, sowie die vorbereitung und durchführung von internen schulungen. du arbeitest eng mit dkb-internen stakeholdern und vertrittst die bank auch bei externen netzwerkpartnern. dein profil du hast ein abgeschlossenes studium im bereich betriebswirtschaftslehre/volkswirtschaftslehre oder eine kaufmännische ausbildung mit anschließender weiterbildung. du verfügst über mehrjährige berufserfahrung im bankgeschäft, insbesondere in den bereichen projektfinanzierung und/oder unternehmensfinanzierungen mit fokus energiewirtschaft. du verfügst über kenntnisse in bezug auf die märkte der genannten kundengruppen und das regulatorische umfeld. du bist in der lage, komplexe zusammenhänge zu erfassen, sie in finanzierungsleitplanken zu übersetzen und kommunikativ auf den punkt zu bringen. die dkb steht für vielfalt und chancengerechtigkeit. egal, woher du kommst, wie alt du bist, welches geschlecht, welche genderidentität, sexuelle orientierung oder religion du hast, ob mit oder ohne...


IMMIGRATION ASSISTANT (CLIENT ADVOCACY DIVISION) - BILINGUAL ENG/SPA

Do you want a job where you can show up and make a difference in the world every day? are you ready to join a dynamic, mission-driven company? at alexandra lozano immigration law (alil) we are dedicated to changing the lives of the latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies. apply today to join our team and become a part of our mission! the detainee line paralegal plays a crucial role in providing legal support and assistance to individuals seeking immigration relief while in removal proceedings, such as but not limiting to seeking asylum in the united states. working under the supervision of experienced removal defense experts, the paralegal is responsible for managing asylum cases, ensuring compliance with immigration laws, and supporting clients throughout the removal proceedings process. duties encompass learning how to create and file various motions, applications, and other documentation. this person will need to work at a fast pace since some of our clients are in detention centers. their responsibilities are essential for ensuring that cases are handled effectively and in compliance with the law. key metrics include: case load management case completion time documentation accuracy legal research efficiency case backlog management collaboration confidentiality cultural sensitivity affidavits and other legal documents prepared onsite job based in bogota - barrio santa barbara. responsibilities: support in case/client interviews: whether it be setting up the interview, performing the interview, or rev...


IMMIGRATION ASSISTANT (CRIMINAL ANALYSIS) - BILINGUAL ENG/SPA

Immigration assistant (criminal analysis) - bilingual eng/spa your role will be an essential part of our criminal legal line. you will be contributing to a variety of tasks that support our legal operations. your role will involve (among others) requesting, handling and managing documents and records, facilitating their movement within and outside the firm to ensure operational efficiency, submitting fingerprints to government agencies, and moving cases and tasks from one stage to the next. you will also follow up on tasks assigned, ensuring third parties (such as government agencies and courts) provide complete, timely, and accurate responses. the position requires engagement with a broad spectrum of activities, from record retrieval and document submission to supporting case management and scheduling interviews. your work will span across different areas, interacting with multiple stakeholders, including government agencies and clients, to maintain the flow of necessary documentation. additionally, you will assist in ensuring that all documents are accurate, up-to-date, and retrieved or submitted in a timely manner. your role is key in providing support across various departments, particularly in tasks that require meticulous attention to detail and adherence to legal protocols. excellent customer service skills are essential, as you might be interacting with clients through various communication methods to provide updates or request documentation to support the case. this position offers the opportunity to engage in a wide range of responsibilities that are crucial to th...


TRILINGUAL CUSTOMER SUPPORT AGENT - REMOTE (ENG +SPA +RUS)

Full-time company description hos247 llc is a growing technology company that provides hardware and software solutions to trucking companies in the usa and canada. our top-rated eld logbook and fleet management system ensures transportation compliance and delivers superior visibility, safety, and productivity for commercial fleets. learn more https://hos247.com/
job description this is a full-time remote (work-from-home) customer support agent position. in this role, you will be part of our customer support team, providing front-line support (and occasionally sales assistance) to english-speaking, spanish-speaking, and russian-speaking drivers and fleet managers located in the usa and canada. you will learn to proactively identify the areas for product/service improvements and participate in implementations of solutions to increase customer satisfaction, user growth and retention. we’re looking for team players who bring a desire to have an impact on the organization and are ready to grow into upper-level positions quickly. qualifications •you must be fluent, clear and concise communicator (oral and written) in english, russian and spanish. you have at least 1 year of experience in customer support (or sales) role servicing english-speaking customers. •you are tech-savvy and familiar with basic smartphone/tablet configurations. •you will need a reliable access to hight-speed internet and provide your own laptop or desktop computer with a head-set (required for making/receiving phone calls from our helpdesk/crm). •familiarity with helpdesk/crm software such as zendesk i...


CUSTOMER SERVICE REPRESENTATIVE HIGH ENG

Contrato a término indefinido Tiempo completo

⌚horario: martes-sábado disponibilidad 10am-12am. 45 horas a la semana con 1 hora de almuerzo 🚎transporte proporcionado a partir de las 9:00 pm 📍ubicación: murano (calle 40 sur #41-44) envigado 💡start date: 23 de junio remuneración: 3m (base prestacional 1.950.000 + aux extralegal 1.050.000) 💰 idiomas requeridos: inglés c1 descripción del puesto: buscamos un asesor de atención al cliente (csr) quien será responsable de proporcionar un excelente servicio al cliente a través de chats y llamadas en español e inglés. el candidato ideal tendrá experiencia en atención al cliente y habilidades excepcionales de comunicación. responsabilidades: • gestionar chats y llamadas telefónicas de manera eficiente y profesional. • brindar asistencia y resolver consultas de los clientes en relación con sus compras y productos. • atender llamadas telefónicas en español e inglés, principalmente sobre el estado de los productos, problemas con la cuenta, acceso al sistema y proceso de compra. • proporcionar soluciones fáciles, como reembolsos y reenvíos, para la mayoría de los problemas. • asegurar una experiencia positiva para el cliente en todas las interacciones. • mantener registros precisos de las conversaciones y el seguimiento adecuado de los casos. • trabajar en estrecha colaboración con el equipo para mantener un alto nivel de servicio y cumplimiento de objetivos. requisitos: • nivel de inglés c1 • al menos 1 año de experiencia en atención al cliente (csr). • habilidades excepcionales de comunicación y atención al cliente. • capacidad para trabajar en horarios flexi...


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