Join to apply for the senior benefits analyst (tier 2) role at auxis 1 week ago be among the first 25 applicants join to apply for the senior benefits analyst (tier 2) role at auxis job summary are you a detail-oriented professional with a passion fo...
Join to apply for the framework – network engineer senior role at auxis 1 month ago be among the first 25 applicants join to apply for the framework – network engineer senior role at auxis job summary the network engineer sr. is responsible for provi...
Accounts payable clerk location co-barranquilla posted date 3 weeks ago(12/18/2023 10:10 am) job id 2023-3014 # positions 5 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities responsibilities process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. reconcile vendor statements and resolve any outstanding balances or discrepancies. maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. collaborate with other departments, such as purchasing and receiving, to ensure proper documentation and approval for purchases. respond to inter...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities - maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. - assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. - support the month-end and year-end close processes by preparing journal entries andreconciling accounts. - assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. - participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. - respond to inquiries from other departments and external parties regarding accounting-relatedmatters. - support the accounting team with other duties as needed. skills and experience general requirements - bachelor's degree in accounting career. - 3+ years of experience in accounting or finance. - knowl...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
Staff accountant location co-bogotá | co-barranquilla posted date 2 weeks ago(12/28/2023 4:48 pm) job id 2023-3046 # positions 1 category fao job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for this function. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities maintain the general ledger by recording transactions, ensuring accuracy and completeness, and reconciling accounts. assist in preparing financial statements, including balance sheets, income statements, and cash flow statements, ensuring accuracy and completeness. support the month-end and year-end close processes by preparing journal entries and reconciling accounts. assist in maintaining and updating accounting policies, procedures, and controls to ensure compliance with gaap ifrs-and other regulatory requirements. participate in special projects, such as audits, budgeting, and forecasting, as assigned by management. respond to inquiries from other departments and external parties regarding accounting-related matters. support the accounting team with other duties as needed. skills and experience...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. support the month-end and year-end close processes by preparing journal entries andreconciling accounts. assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. respond to inquiries from other departments and external parties regarding accounting-relatedmatters. support the accounting team with other duties as needed. skills and experience general requirements bachelor's degree in accounting career. 3+ years of experience in accounting or finance. knowledge of gaap and ifrs and other accounti...
Job summary the network engineer sr. is responsible for providing technical leadership, administering and supporting client network environments according to best practices, ensuring high network availability and performance. in this role you will be responsible for solutioning, automating, resolving escalated service issues, mentoring junior engineers, engineering and implementing complex changes and overseeing efficient operations management. responsibilities provide l3 troubleshooting escalated support issues related to datacenter and server operations. design and define operating runbooks to maintain network performance and reliability. coach and support other engineers to resolve issues efficiently. perform a root cause analysis to maintain the quality and efficiency standards. assist in delivering new client migrations and complex projects. lead the implementation and maintenance of cloud and on-premises network solutions. offer recommendations to enhance client network environments and technologies. support sales team in solutioning opportunities through customer meetings and executive presentations. manage complex technical problems and ensure compliance of auxis operating processes. provide monthly analytics report on team performance and capacity. oversee the execution of technical training programs for the team. maintain awareness of current and emerging technologies relevant to networking and related operations. make recommendations for performance improvements and automation to enhance operations. skills and experience experience: 6+ years of experience in rela...
Job summary (senior/principal support engineer – dba & etl) we are looking for a proactive and experienced senior/principal support engineer specializing in database administration (dba) and etl development . this critical role involves monitoring and responding to high-priority data alerts , leading incident resolution, and proactively identifying root causes to improve data stability and performance across etl processes and database environments . key responsibilities: lead and support database platforms (sql server, redshift, rds, azure). monitor performance using tools like sql sentry, cloudwatch, xmatters , and solarwinds . drive incident resolution , mentor team members, and maintain documentation. perform core dba tasks (backups, access, audits, disk space monitoring). troubleshoot aws-based services with a focus on redshift and rds . apply sql (and optionally python) to support investigations and pipeline development. translate technical issues into clear communication for diverse audiences. ensure slas and operational excellence standards are met. contribute to database architecture strategy and long-term scalability. lead efforts in performance tuning and cost optimization across cloud databases. required skills & experience: bachelor’s degree or higher in computer science , engineering , or related field. strong knowledge of relational databases ( sql server, redshift, mysql, postgresql ). experience in etl development , with exposure to aws redshift, rds, cloudwatch . familiarity with monitoring tools (e.g., sql sentry, xmatters). proficiency in writing and opti...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities answer customer calls regarding client services (passports and visas). meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. walk customers through the process and educate them on the requirements. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. resolve customer concerns through a one call resolution approach. listen carefully to our customers to ensure appropriate responses. tactfully handle upset customers with empathy. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. input all concerns or suggestions for company follow-up, as well as survey responses. adhere to department guidelines when servicing our customers. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. notify management of problems or trends and provide feedback both via email and noting customer accounts. transfer calls to...
Job summary are you a detail-oriented professional with a passion for benefits analysis and problem-solving? join our dynamic team as a senior benefits analyst (tier 2) and play a key role in ensuring the accuracy and integrity of our benefits processes. we’re a team that values collaboration, innovation, and continuous improvement. if you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you! about the role as a senior benefits analyst (tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. you’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. responsibilities investigate and resolve benefit variances documented in our crm system (client space) build and maintain strong relationships with benefit carriers for efficient issue resolution collaborate with benefits accounting and operations teams to ensure seamless communication own the resolution process for benefit reconciliation discrepancies conduct detailed audits of benefit plans as needed recommend process improvements to management maintain accurate documentation in line with records retention policies skills and experience qualifications bachelor’s degree preferred (or equivalent experience) 2+ years in a benefits-related role, with experience supporting u.s.-based clients prior experience in a peo environment, especially in benefits or accounting, is a plus skills & competencies advanced level of e...
Accounts receivable lead location co-bogotá posted date 2 weeks ago(12/28/2023 1:49 pm) job id 2023-3039 # positions 1 category fao job summary as an accounts receivable lead, you will play a critical role in managing the accounts receivable function for our clients. you will oversee a team of accounts receivable specialists and ensure the accurate and timely processing of invoices, collections, and client payment reconciliations. the ideal candidate will possess strong leadership skills, excellent attention to detail, and a deep understanding of accounts receivable processes in an outsourcing environment. responsibilities service delivery management lead the accounts receivable function for our clients, overseeing the end-to-end process including invoice generation, payment application, collections, and client account reconciliation. collaborate with the client team to generate accurate and timely client invoices based on agreedupon terms, contract milestones, or project deliverables. validate billing details, including rates, quantities, and expenses. coordinate with clients to resolve any billing discrepancies and maintain comprehensive documentation. develop and implement effective collection strategies to minimize outstanding receivables and optimize cash flow. monitor client accounts, proactively communicate with clients regarding overdue payments, and escalate issues as necessary. apply client payments accurately and efficiently, reconciling any discrepancies and ensuring proper allocation. serve as the primary point of contact for escalated issues, inquiries, and co...
Job summary a proficient atlassian administrator with strong expertise in managing and optimizing jira (some confluence) in complex enterprise environments. skilled in workflow customization, permission schemes, automation rules, plugin management, and system integrations. experienced in supporting agile teams, ensuring platform performance, enforcing governance, and delivering user training and documentation. proven ability to collaborate with cross-functional teams to align tools with business processes and improve operational efficiency. responsibilities - administer and support jira software, jira service management, and confluence across multiple projects and teams. - design, configure, and maintain custom workflows, screens, fields, and permissions in jira. - manage jira user permissions, project roles, and group memberships. - develop and maintain dashboards, filters, and reports to meet stakeholder needs. - evaluate and implement jira plugins/add-ons and integrations with third-party tools. - collaborate with cross-functional teams to gather requirements and translate them into effective jira solutions. - perform routine audits, system maintenance, and upgrades. - provide user support and training on atlassian tools. - ensure adherence to best practices and maintain system documentation. - monitor and resolve performance or functional issues related to the atlassian platform. skills and experience required: - 2+ years of hands-on experience administering jira and confluence in a professional environment. - strong understanding o...
Join to apply for the staff accountant role at auxis continue with google continue with google 3 days ago be among the first 25 applicants join to apply for the staff accountant role at auxis get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for this job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for this function. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and o...
Job summary we are looking for a motivated and detail-oriented junior sourcer to join our talent acquisition team in colombia. this is a great opportunity for someone beginning their career in human resources—especially students or recent graduates from sena in areas such as human resources, business administration, psychology, or data analysis. in this role, you will play a key part in identifying and engaging potential candidates, supporting the recruitment process, and contributing to the growth of our teams across the organization. responsibilities - source candidates using platforms like linkedin, job boards, and internal databases. - conduct initial candidate screenings to evaluate interest and availability. - maintain and update candidate pipelines in the applicant tracking system (ats). - collaborate with recruiters to understand hiring needs and align sourcing strategies. - schedule interviews and manage candidate communications. - assist in preparing recruitment reports and handling administrative tasks. - support recruitment events, job fairs, and initiatives with sena. skills and experience - active sena student or recent graduate in human resources, business administration, psychology, or related fields. - english level: a2 (basic – able to hold simple conversations). - genuine interest in building a career in talent acquisition. - strong communication, organization, and interpersonal skills. - basic knowledge of microsoft office and excel. - proactive, curious, and eager to learn. - availability to work from the office twice...
Job summary the cash app clerk reports directly to the accounts receivable supervisor. the cash application function consists of clerical and administrative services to ensure the accurate, timely and efficient posting and reconciliation of cash and non-cash payments to customer accounts. responsibilities - oversee and execute the daily cash application process, ensuring accurate and timely recording of incoming payments across multiple channels, including checks, electronic funds transfers, and credit card payments. - review and verify payment documentation, such as remittance advice, invoices, and bank statements, to allocate funds accurately to customer accounts. - mentor a team of cash application clerks, providing guidance, training, and support to ensure efficient and accurate processing of transactions. - perform complex reconciliations of cash receipts, identifying and resolving discrepancies or variances in a timely manner. - collaborate with internal departments, such as accounts receivable, to address paymentrelated inquiries, resolve issues, and provide exceptional customer service. - conduct regular audits of cash application processes to identify areas for improvement, implement best practices, and ensure compliance with company policies and procedures. - monitor and manage unapplied cash balances, actively working to resolve outstanding items and minimize the risk of misallocations. - prepare and present comprehensive reports on cash application activities, including cash receipts, unapplied cash, and reconciliation status, to management and stak...
The customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities 1. answer customer calls regarding client services (passports and visas). 2. meet all agent kpis including call efficiency, quality, quantity, and nps customer satisfaction scores. 3. treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. 4. walk customers through the process and educate them on the requirements. 5. educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passports. 6. resolve customer concerns through a one call resolution approach. 7. listen carefully to our customers to ensure appropriate responses. 8. tactfully handle upset customers with empathy. 9. mirror service offerings to travel needs – offer upgrades/downgrades appropriately. 10. communicate with customers inside and/or outside the company where considerable resourcefulness, tact, and procedural knowledge are required. 11. input all concerns or suggestions for company follow-up, as well as survey responses. 12. adhere to department guidelines when servicing our customers. 13. complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. 14. notify management of problems or trends and provide feedbac...
Job summary the okta support engineer has deep expertise in identity and access management (iam), specializing in okta’s identity cloud platform. skilled in troubleshooting complex authentication issues, configuring sso and mfa, managing user lifecycle integrations, and enforcing security policies. proven ability to support enterprise environments, provide technical guidance, and collaborate with it and security teams to ensure secure, seamless access across applications and infrastructure. responsibilities - design, configure, and maintain okta universal directory, sso, mfa, and lifecycle management solutions. - implement and manage identity lifecycle workflows (provisioning, de-provisioning, group rules, etc.). - integrate okta with saas, on-premise, and custom applications via saml, oidc, scim, or api. - maintain and optimize okta policies, including adaptive mfa, device trust, and conditional access. - work closely with security and compliance teams to align okta configurations with organizational policies and industry best practices. - automate user onboarding/offboarding and role-based access using tools like workflows, okta hooks, or custom scripts. - monitor and troubleshoot authentication issues, including incident response support. - stay up-to-date with okta product updates and iam security trends. - document configurations, processes, and procedures, and provide user training when needed. skills and experience required: - 3+ years of hands-on experience with okta administration and engineering. - strong understanding of identity pro...
Job summary a proficient atlassian administrator with strong expertise in managing and optimizing jira (some confluence) in complex enterprise environments. skilled in workflow customization, permission schemes, automation rules, plugin management, and system integrations. experienced in supporting agile teams, ensuring platform performance, enforcing governance, and delivering user training and documentation. proven ability to collaborate with cross-functional teams to align tools with business processes and improve operational efficiency. responsibilities - administer and support jira software, jira service management, and confluence across multiple projects and teams. - design, configure, and maintain custom workflows, screens, fields, and permissions in jira. - manage jira user permissions, project roles, and group memberships. - develop and maintain dashboards, filters, and reports to meet stakeholder needs. - evaluate and implement jira plugins/add-ons and integrations with third-party tools. - collaborate with cross-functional teams to gather requirements and translate them into effective jira solutions. - perform routine audits, system maintenance, and upgrades. - provide user support and training on atlassian tools. - ensure adherence to best practices and maintain system documentation. - monitor and resolve performance or functional issues related to the atlassian platform. skills and experience required: - 2+ years of hands-on experience administering jira and confluence in a professional environment. - strong understanding of jira...
Job summary as a data analyst, you’ll play a critical role in connecting the dots between our operations and business results. you will go beyond the data, to ask meaningful questions about what that data means for the performance and health of our business, helping leaders to make data-informed decisions about our operational business processes. this role offers a unique opportunity to blend strategic thinking with hands-on execution, requiring business orientation, tech-savvy, and strong communication skills. you’ll drive consistency and collaboration across gbs and it in all aspects of operational data and analytics. you will be a key member of the team building, implementing, and maintaining the infrastructure needed to help leaders answer key questions about our business, priorities, and people. this role allows you to influence how efficient the operational environment is and needs someone with an internal drive, who is always looking for ways to innovate. responsibilities ● partner with business leaders to establish a robust framework for data collection, analysis, and reporting. ● provide insights into key talent metrics: collaborate and develop a set of operational performance indicators to analyze and interpret data to identify trends, pinpoint issues, and forecast potential challenges or opportunities related to the gbs processes and workflows. ● ensure data integrity: maintain data accuracy and implement data governance practices. ● collaborate cross-functionally: partner with team members to support data-informed decision-making processes. ● create an...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities - maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. - assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. - support the month-end and year-end close processes by preparing journal entries andreconciling accounts. - assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. - participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. - respond to inquiries from other departments and external parties regarding accounting-relatedmatters. - support the accounting team with other duties as needed. skills and experience general requirements - bachelor's degree in accounting career. - 3+ years of experience in accounting or finance. - knowl...
Job summary: the administrative assistant is responsible for providing comprehensive administrative support to ensure the efficient operation of the office. this role involves organizing and scheduling meetings and appointments, managing client and visitor interactions with professionalism, and handling various communication and documentation tasks. the administrative assistant intern will also coordinate travel and accommodation arrangements, manage the access control process, and assist with onboarding new employees. key responsibilities include maintaining office supplies and equipment, liaising with external vendors, ensuring compliance with health and safety regulations, and supporting company events and fairs. the role involves financial management tasks such as handling petty cash, creating purchase orders, and managing monthly expense reports. additionally, the administrative assistant will oversee occupational health coordination, perform audits, and manage physical and digital records. **responsibilities**: **organize and schedule meetings and appointments** - plan and arrange meetings and appointments, ensuring all logistics are handled efficiently. **client and visitor interaction** - answer calls and greet clients and visitors with professionalism and proper etiquette. - provide information and support to visitors. **communication and documentation** - assist in preparing reports related to transportation, supplies, petty cash, and credit card statements. - maintain accurate and up-to-date human resource files, records, and documentation. - manage...
Join to apply for the senior benefits analyst (tier 2) role at auxis 1 week ago be among the first 25 applicants join to apply for the senior benefits analyst (tier 2) role at auxis job summary are you a detail-oriented professional with a passion for benefits analysis and problem-solving? join our dynamic team as a job summary are you a detail-oriented professional with a passion for benefits analysis and problem-solving? join our dynamic team as asenior benefits analyst (tier 2)and play a key role in ensuring the accuracy and integrity of our benefits processes. we’re a team that values collaboration, innovation, and continuous improvement. if you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you! about the role as a senior benefits analyst (tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. you’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. responsibilities - investigate and resolve benefit variances documented in our crm system (client space) - build and maintain strong relationships with benefit carriers for efficient issue resolution - collaborate with benefits accounting and operations teams to ensure seamless communication - own the resolution process for benefit reconciliation discrepancies - conduct detailed audits of benefit plans as needed - recommend process improvements to management - maintain accurate documenta...
Job summary: are you passionate about precision, client service, and making an impact? auxis is looking for a payroll specialist to join our dynamic customer care organization! in this role, you'll be the trusted advisor for our clients, ensuring payroll is processed accurately, efficiently, and in full compliance with u.s. federal, state, and local regulations. **responsibilities**: - process payroll for assigned client companies, by entering job codes, hours, salaries, deductions and in some instances certified payroll - process employee maintenance, as needed, for assigned client payrolls and file payroll reports. - print/save payroll reports for company use and client special requests - review ytd total for tax limits - maintain up to date knowledge on flsa rulings - prepare invoice adjustments and edit the adjustments. add express mail charges and other special reports charges, if necessary - update worksite employee and client records in applicable systems, as needed. communicate with other departments regarding changes. - maintain and keep current all payroll shipping information reflecting changing promptly to the logistics department - compile information and prepare request for void and stale dated checks, miscellaneous invoices, stop payments, etc. - ensure the confidentiality of client and worksite employee data - cover other payroll specialists in their absence - promotes a positive work environment by maintaining respectful interactions with management, employees, and clients, and helps drive change to ensure client satisfaction. - completes...
Job summary as a data analyst, you’ll play a critical role in connecting the dots between our operations and business results. you will go beyond the data, to ask meaningful questions about what that data means for the performance and health of our business, helping leaders to make data-informed decisions about our operational business processes. this role offers a unique opportunity to blend strategic thinking with hands-on execution, requiring business orientation, tech-savvy, and strong communication skills. you’ll drive consistency and collaboration across gbs and it in all aspects of operational data and analytics. you will be a key member of the team building, implementing, and maintaining the infrastructure needed to help leaders answer key questions about our business, priorities, and people. this role allows you to influence how efficient the operational environment is and needs someone with an internal drive, who is always looking for ways to innovate. responsibilities ● partner with business leaders to establish a robust framework for data collection, analysis, and reporting. ● provide insights into key talent metrics: collaborate and develop a set of operational performance indicators to analyze and interpret data to identify trends, pinpoint issues, and forecast potential challenges or opportunities related to the gbs processes and workflows. ● ensure data integrity: maintain data accuracy and implement data governance practices. ● collaborate cross-functionally: partner with team members to support data-informed decision-making processes. ● create and m...
Accounts payable/receivable supervisor location co-bogotá posted date 2 weeks ago(12/28/2023 1:45 pm) job id 2023-3045 # positions 1 category fao job summary the main purpose of this function is to ensure that all receivables and payables are managed efficiently and effectively, in accordance with established service levels and other contractual requirements. on the ap side the individual will be responsible for the oversight of the scanning, indexing, coding, approvals and processing of vendor invoices, processing of vendor payments, invoice matching processing, good receipt troubleshooting. the accounts payable supervisor should focus on ensuring the overall quality and efficiency of the accounts payable processing area and serve as the primary liaison to client accounts payable management. in addition, the accounts payable supervisor will actively participate in all transactional activities, including invoice processing from the po conception to the payment execution. on the ar side the supervisor will be responsible for overseeing and managing the accounts' receivable function, ensuring the timely and accurate processing of invoices, collections, and reconciliation of accounts. the ideal candidate will have a strong background in accounts receivable, excellent leadership skills, and a keen eye for detail. this role requires the ability to work in a fast-paced environment, handle multiple tasks, and collaborate effectively with both internal teams and external clients. responsibilities service delivery management review, process, and approve invoices, ensuring compliance...
Job summary: the hr services analyst will provide professional business and customer service support, both individually and as part of a team, with a focus on assisting auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity. this role will provide direct support for all inbound calls, emails, chats, text messages, etc., answering product and service-related questions and providing the necessary support to resolve their situation. responsibilities: - deliver first contact resolution. - professionally handle high-volume inbound calls promptly. - follow specific communication guidelines and escalation protocol while handling calls by topic. - identify customer and worksite employee needs, clarify information as needed, research every issue, and provide solutions and/or alternatives for resolution. - seize opportunities to gently educate clients and worksite employees on the client’s offerings and online employee portal functionality. - build positive and professional relationships, and further impress customers by going the extra mile. - must be able to communicate in conversations through note-taking and shorthand. - maintain required documentation for client and worksite employee calls within applicable systems. - provides executive leadership and administrative support as needed. - meet all agent kpi’s including call efficiency, quality, quantity, and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organiza...
Join to apply for the senior accountant role at auxis 1 day ago be among the first 25 applicants join to apply for the senior accountant role at auxis get ai-powered advice on this job and more exclusive features. job summary the sr. accountant is a ...
Direct message the job poster from auxis sr it recruiter specialist | it recruitment | talent acquisition | technical recruiter | hr consulting we are seeking a resident services coordinator to support our property management team with excellent cust...
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