Make your impact in the world of employee ownership our client, certified eo, is the leading authority on employee ownership in the united states, certifying companies that put ownership in the hands of workers. with a fast-growing network of over 60...
Get ai-powered advice on this job and more exclusive features. our client, barrington media group, is a dynamic marketing and communications agency that blends creativity, innovation, and technology to deliver measurable brand impact. specializing in...
Turn numbers into impact in the home financing space this role lets you manage high-impact financials that fuel homeownership across borders. gain international exposure, shape smarter lending decisions, and grow your accounting career on a global scale. job description as a staff accountant , you will oversee month-end closing activities, prepare financial reports, perform reconciliations, and conduct variance analysis. this role demands precision, analytical strength, and a proactive mindset to enhance processes and support data-driven business decisions in a fast-paced environment. job overview employment type: indefinite term type contract shift: monday to friday (flexi), 08:00 am – 05:00 pm pst work setup: hybrid, bogotá your daily tasks execute daily, weekly, and monthly accounting processes prepare and analyze branch profit and loss reports perform account reconciliations with accuracy and timeliness recommend enhancements to accounting processes and reporting outputs ensure accurate allocation of income and expenses and suggest improvements where applicable conduct variance analysis comparing actuals against prior months, forecasts, and budgets assist with audit and tax preparation processes perform additional analytical work to support business decision-making requirements the qualifications we seek experience: 2–4 years in accounting or finance education: bachelor’s degree in accounting, finance, business, or a related field proven ability to maintain confidentiality of sensitive financial data strong analytical skills and exceptiona...
Transform ideas into seamless digital experiences consulting is all about solving complex problems with precision—and that starts with a developer who’s both sharp in code and balanced in life. in this full stack developer role, you’ll engineer scalable solutions and debug challenges like a pro. job description as a full stack developer , you will design and maintain scalable web applications, manage databases, and develop apis. you’ll integrate advanced services like speech-to-text with ipbx systems, collaborate with cross-functional teams, and ensure top-quality, responsive solutions that enhance client experiences. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm work setup: onsite, bogotá and medellin your daily tasks develop, implement, and maintain robust front-end and back-end web applications create and manage databases, ensuring data integrity, performance, and scalability design, build, and maintain restful apis and integrations with third-party services integrate intelligent services (speech-to-text, text-to-speech, etc.) with our ipbx infrastructure to enhance client services translate ui/ux mockups and brainstorming session outputs into clean, functional, and responsive interfaces ensure code quality through unit testing, peer reviews, and adherence to best practices collaborate with internal teams including product managers, designers, and infrastructure engineers to deliver feature-rich web solutions troubleshoot and resolve technical issues in a timely manner stay up to date with ...
Job description turning legal battles into victories that last. our client, your insurance attorney, is a powerhouse in the legal industry, dedicated to fighting for the compensation clients deserve . with over $750 million recovered and more than 75,000 cases handled, they deliver unmatched expertise in first-party property insurance claims, personal injury, medical malpractice, and more. operating across five u.s. states with a team of 45+ attorneys and 300+ professionals, they combine legal precision with relentless advocacy, ensuring every client’s rights are protected from start to finish. job description as a client status representative , you’ll provide exceptional service by updating clients on claim statuses, resolving concerns, and building trust through clear communication. you’ll handle high call volumes, collaborate with attorneys, and ensure clients feel supported every step of the way. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 06:00 pm est / colombian time work setup: onsite, bogotá and medellin your daily tasks provide courteous and professional customer service in person or over the phone. strive to retain existing clients and develop new business opportunities through efficient service delivery. update clients on the status of their claims or cases accurately and promptly. handle a high volume of calls while maintaining a professional demeanor. resolve client complaints, concerns, and inquiries in a timely manner. build trust and effective relationships with clients by actively listen...
Job description where mortgage innovation meets purpose-driven careers our client, paramount residential mortgage group, inc., is a powerhouse in the u.s. mortgage lending industry . since 2001, they have helped thousands of americans achieve homeownership through innovative loan solutions and unmatched service. headquartered in california and licensed in 49 states, they rank among the top 10 mortgage companies in the country. with a culture rooted in excellence, community, and modern lending technology, they offer a unique opportunity to build a meaningful global career from anywhere. job description as a loan opener , you will be the crucial first touchpoint in the loan process—opening files, verifying documentation, coordinating third-party verifications, and ensuring everything is accurate and fast-tracked. your attention to detail will pave the way for smooth mortgage processing across the u.s. job overview employment type: indefinite term type contract shift: monday to friday, 08:30 am – 05:30 pm pst work setup: work from home / remote your daily tasks opening and completing new loan files on the same day as receipt maintaining accurate and up-to-date logs and notes following the loan opener checklist for every file using required templates for documentation handling and resolving file holds within 24 hours managing voe requests according to specific verification protocols confirming receipt of all third-party verifications communicating file updates and sharepoint links with los and lps monitoring and responding to emails in the doralopening ...
Job description justice backed by numbers. driven by results. our client is a premier u.s.-based legal firm with a fierce reputation for fighting insurance companies on behalf of their clients . with a team of over 45 attorneys and 300+ employees nationwide, they specialize in insurance disputes, personal injury, nursing home negligence, and medical malpractice cases. known for handling more than 75,000 cases and delivering results, they combine unmatched experience, sharp legal strategy, and a relentless commitment to justice. job description as a data entry specialist , you'll ensure data accuracy, integrity, and timely processing for legal and financial documentation. your keen eye for detail and understanding of basic bookkeeping will support case development and financial accountability in a mission-driven legal practice. job overview employment type: indefinite term type contract shift: 09:00 am - 06:00 pm est salary: 3.800.000 cop work setup: onsite, bogotá or medellín your daily tasks data entry input alphanumeric data from source documents into designated databases or electronic files ensure accuracy and completeness by reviewing and verifying information for errors or discrepancies follow established procedures and guidelines to maintain consistency and quality data validation and cleansing validate and cleanse data to ensure accuracy, consistency, and integrity identify and correct errors, duplicates, or inconsistencies perform data quality checks and resolve discrepancies document management organize and maintain electronic and physical ...
Job description turning legal expertise into life-changing victories our client, your insurance attorney, is a premier insurance plaintiff law firm trusted by individuals and businesses across the united states . with over 45 skilled attorneys and a team of 300 professionals, they have successfully handled more than 75,000 cases and recovered over $750 million for clients. specializing in personal injury, nursing home negligence, medical malpractice, and insurance claims, they are driven by a mission to deliver powerful representation and fight for fair compensation at every stage of the legal process. job description as a personal injury case opener , you will handle the initial stages of personal injury claims, from opening cases and gathering key evidence to managing client information and drafting essential documentation. this role ensures accuracy, compliance, and smooth coordination with attorneys, clients, and insurance companies throughout the claims process. job overview employment type: indefinite term type contract shift: monday to friday, 9:00 am – 6:00 pm est work setup: onsite, bogotá and medellín your daily tasks open claims with all relevant insurance companies, ensuring accuracy and timeliness. verify and document all necessary details for claim submissions to facilitate the legal process. conduct initial client intake interviews to gather essential information about the case. accurately record and maintain all client information in the firm's case management system. draft and send letters of representation to relevant parties, includin...
Job description join the data revolution: where numbers fuel financial innovation! engage with the dynamic convergence of finance and innovation at levelup finance, our esteemed client. here, they cultivate an atmosphere where professional advancement seamlessly intertwines with personal fulfillment. envision a workplace where the concept of work-life balance transcends rhetoric, becoming an everyday reality, as sustainability, self-care, and contentment permeate every aspect of the organizational ethos. at levelup finance, each team member is cherished for their distinctive abilities and contributions. within this inclusive and encouraging environment, individuals flourish amidst a culture of cooperation and inventive thinking. picture yourself as a pivotal figure in a team reshaping the very foundations of finance, where your insights and skills mold the future landscape of the industry. joining levelup finance offers not only the chance to engage with cutting-edge technologies and industry trailblazers but also to leave a lasting mark on the financial world. it's an opportunity to relish the harmonious blend of professional growth and personal satisfaction that defines the essence of levelup finance. job description as a senior data engineer , your expertise in finance, fp&a, data analytics, or business intelligence is in high demand at levelup finance. join our strategic finance & business intelligence consulting practice, where your technical prowess will drive innovative solutions. work alongside industry leaders, shaping the future of finance through cutti...
Job description turning numbers into keys for a secure future our client, neighborhood loans, specializes in guiding people toward financial security through smarter lending solutions . with expertise in mortgages and homeownership, they simplify complex processes, provide clear advice in fast-changing markets, and help clients choose the best loan options for their goals. their mission is to empower individuals and families to secure their future, build lasting financial stability, and experience the true value of owning a home. job description as a financial analyst , you will interpret financial data, create forecasts, and provide insights that guide business strategies. you’ll evaluate company performance, build financial models, prepare reports, and support decision-making to drive growth in the lending industry while helping the team identify opportunities and manage risks effectively. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm pst work setup: work from home / remote your daily tasks analyze historical and current financial data to understand the company’s financial status evaluate capital expenditures and depreciation develop predictive financial models to support organizational decision-making analyze processes to identify gaps that can improve profit margins establish benchmarks for financial processes track current financial data to alert stakeholders in case of deviation study industry-specific research and available data to predict trends create written repo...
Job description creative campaigns, data-driven results our client, barrington media group , is a dynamic marketing and communications agency that blends creativity, innovation, and technology to deliver measurable brand impact . specializing in integrated, data-driven strategies, they craft campaigns that connect with audiences and drive growth. from brand development and digital marketing to experiential activations and media planning, they tailor every project to client objectives—transforming ideas into powerful, engaging experiences that resonate in today’s fast-paced market. job description as an influencer marketing associate , you will source, vet, and onboard talented content creators, manage outreach and deliverables, and track campaign performance. you’ll support the senior ugc producer in building a high-quality creator pipeline that delivers authentic, impactful content across meta, tiktok, and other social platforms. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 05:00 pm est work setup: hybrid, bogotá & medellin your daily tasks assist the senior ugc producer in sourcing, screening, and onboarding content creators across multiple verticals build and maintain a robust creator pipeline across demographics to meet client campaign needs while upholding brand standards manage creator outreach communications and ensure timely follow-ups and deliverables use ugc sourcing platforms and tools to identify emerging creators and track campaign performance conduct ongoing research to spot new ugc trends ...
Job description crafting stories that speak, engage, and deliver results in the dynamic arena of b2b marketing, every word is currency and every story a strategy. this role gives you the freedom to craft impactful content. step beyond your comfort zone, sharpen your messaging, and build a future where creativity drives real business results. job description as a content writer , you will craft engaging b2b content across multiple formats, translate complex ideas into clear messaging, and support integrated marketing campaigns. collaborating with cross-functional teams, you’ll create impactful materials that drive brand awareness, generate leads, and connect with decision-makers across various industries. job overview employment type: indefinite term type contract shift: monday to friday (flexi), 08:00 am - 05:00 pm (semi-flexible, available for evening calls) work setup: onsite, bogotá and medellin your daily tasks content strategy & development create original, engaging, and persuasive content tailored for b2b audiences, including: blog posts ebooks and whitepapers infographics website and landing page copy email marketing campaigns ad copy (paid and organic) product/solution sheets video and webinar scripts translate complex technical or business concepts into clear, value-driven messaging campaign execution support integrated marketing campaigns with content that guides prospects through the buyer’s journey collaborate with campaign managers to develop editorial calendars, nurture sequences, and campaign messaging frameworks cross-functio...
Job description scaling innovation—one outsourced team at a time our client is a fast-growing business process outsourcing (bpo) firm that partners with some of the most innovative startups and scale-ups around the globe . with a focus on efficiency, integration, and innovation, they embed highly skilled global professionals directly into client teams to deliver tailored support across operations, analytics, marketing, customer success, and more. known for their startup-savvy approach, they help businesses scale smarter, move faster, and operate more effectively—without compromising quality. job description as a revenue accountant , you will ensure accurate revenue recognition, reconcile sales data, and maintain deferred revenue schedules. you’ll lead system oversight for leapfin, support month-end close, and collaborate across teams to resolve discrepancies and improve financial reporting processes in a high-growth, tech-driven environment. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm cst work setup: work from home / remote your daily tasks revenue recognition & analysis perform revenue recognition and deferral entries in accordance with asc 606, including preparation of monthly shipment summaries analyze and reconcile sales data in leapfin to ensure revenue completeness and accuracy in netsuite maintain and update deferred revenue schedules and perform month-end reconciliations review order-to-cash data for proper treatment and allocation of product revenue, discounts, returns, and taxes sys...
Build, optimize, and elevate hubspot on a global scale in the fast-paced global outsourcing industry, this role lets you engineer hubspot excellence, fuel business growth, and create lasting impact across borders. advance your craft, expand your influence, and shape global success. job description as a hubspot implementer , you will manage and optimize the hubspot crm across sales, marketing, and service hubs—building workflows, reports, and automations, maintaining data integrity, managing integrations, and providing training and support to ensure teams operate efficiently and the system scales with business needs. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm us est hours work setup: hybrid, bogotá & medellín your daily tasks maintain and optimize the entire hubspot instance across sales, marketing, and service hubs build and enhance workflows, pipelines, reports, dashboards, custom properties, automations, templates, and sequences manage user access, onboarding, and offboarding, including permissions and training develop and deliver live training sessions and create easy-to-follow documentation provide timely support and troubleshooting for day-to-day user issues maintain crm data hygiene and help enforce process compliance across teams collaborate with growth ops and other stakeholders to scope and implement new features monitor performance, identify improvement opportunities, and stay updated on hubspot releases manage integrations and ensure hubspot works seamlessly with connected tools lik...
Job description power global operations with flawless payroll precision step into a role at the heart of the global outsourcing industry. stay sharp with consistent work, a supportive culture, and a company where efficiency goes beyond payroll—it's how everything runs. job description as a payroll assistant , you’ll play a key role in ensuring accurate and timely payroll processing while maintaining compliance with novasoft standards. you’ll help resolve payroll issues, support statutory remittances, and contribute to improving payroll systems—all while delivering excellent internal service. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm co work setup: onsite, bogotá and medellin your daily tasks assist with daily payroll operations to ensure accuracy and timeliness support in preparing statutory reports and remittances maintain accurate payroll records in novasoft and ensure legal compliance collaborate in the migration to a new payroll system resolve payroll discrepancies through data collection and analysis recover employee disability leave payments from health entities and process accounting reconciliations ensure alignment between payroll, social security, and benefits calculations with accounting records assist in compiling and verifying payroll data for audit purposes respond to payroll-related inquiries, delivering excellent internal customer service propose and aid in process improvements for payroll efficiency requirements the qualifications we seek 2-3 years of relevant work...
Turning claims into justice—one case at a time our client, your insurance attorney, is a powerhouse in the legal services industry, known for fiercely representing individuals in insurance disputes involving property damage, personal injury, nursing home negligence, and more . with over 300 employees and 45+ attorneys across five u.s. states, they’ve recovered more than $750 million for over 75,000 clients. their commitment to justice, diversity, and client-first advocacy makes them a top-tier firm—and an incredible place to grow your legal career. job description as a claims assistant , you will support case management by preparing legal documents, maintaining organized case files, and serving as a key liaison between attorneys, clients, and insurance companies. your attention to detail and strong communication skills will ensure the smooth flow of pre-suit legal processes. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 06:00 pm est or col work setup: onsite, bogotá and medellin your daily tasks support attorneys by preparing and organizing documentation, including gathering records and relevant information communicate regularly and promptly with clients, insurance companies, and third parties to collect information and provide updates on cases maintain accurate, organized, and up-to-date case files within the firm’s case management system handle and organize incoming and outgoing correspondence and emails efficiently act as the primary liaison for pre-suit communication between clients, attorneys, and ins...
Lead the way in smarter hr and retirement services join a role where hr expertise meets retirement plan mastery. this global career opportunity lets you shape workforce solutions, partner with international teams, and make your mark on the hr outsourcing industry while building a future that grows with you. job description as a retirement specialist , you support the consultant team in administering retirement plans, ensuring accurate setup, documentation, and compliance. you communicate with clients, business advisors, and partners to deliver administrative support and guidance for plan employees, retirees, and beneficiaries while maintaining exceptional service standards. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm cst / col work setup: work from home / remote your daily tasks essential duties assist in the administration of the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans submit contribution files for the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans review and confirm employee enrollment forms and distribution requests for worksite employees of the multiple employer plan and pooled employer plan review documentation for accuracy and completeness and secure any missing information set up employee plans, plan elections, and loan deductions in the payroll system provide outstanding customer service with the ability to communicate eligibility criteria, enrollment process, and plan features ot...
Job description where every call builds a path to homeownership step into a global career in the mortgage industry where your expertise opens doors to international opportunities. help shape the future of homeownership, make your mark in wholesale lending, and watch your career equity grow as you connect with markets beyond boundaries. job description as a sales representative (outbound dialer) , you will lead outbound outreach to mortgage brokers and lenders, present wholesale mortgage solutions, qualify high-potential leads, and nurture relationships that drive business growth. your role ensures the sales team is equipped with quality opportunities to expand our presence in the wholesale lending market. job overview employment type: indefinite term type contract shift: monday to friday, 8:00 am – 5:00 pm pst work setup: work from home / remote your daily tasks make a high volume of outbound calls daily to mortgage brokers, loan officers, and other potential partners. present our wholesale mortgage offerings in a clear, concise, and compelling manner. identify and qualify potential leads and set appointments for account executives or senior sales staff. maintain accurate records of calls, lead status, and client interactions in the crm system. follow up with interested prospects and nurture leads through the sales funnel. collaborate with internal teams to provide feedback from prospects and enhance outreach strategies. stay current with industry trends, lending guidelines, and competitor products. requirements the qualifications we seek full p...
Where science meets sleep: reconnect, recharge, reimagine wellness our client, groundluxe, is transforming the way people rest, recover, and reconnect with nature through premium grounding products designed for modern life . as a u.s.-based pioneer in wellness technology, they combine science-backed health benefits with ultra-soft organic materials to deliver unmatched comfort and results. groundluxe's mission is simple yet bold: to make grounding an effortless, everyday ritual for every home in america—starting with the most comfortable sheets you’ll ever sleep on. job description as a shopify developer , you will lead front-end development and site optimization with a sharp focus on conversion rate performance. you’ll implement rapid, high-impact changes, improve mobile ux, and collaborate closely with leadership to test and refine user experiences that drive results. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am - 05:00 pm east work setup: work-from-home / remote your daily tasks own all front-end development and ux optimization across the site partner with the ceo and growth team to execute a/b tests and improve site performance continuously optimize layout, copy, and user experience—especially for mobile improve site speed and technical performance ensure clean, scalable code and responsive design across all devices requirements the qualifications we seek 3+ years advanced proficiency with shopify and liquid strong understanding of dtc ux and what drives conversions fast, independent worker who ...
Job description driving growth with data, creativity, and collaboration our client, barrington media group, is a full-funnel performance marketing agency with over 20 years of expertise in customer acquisition across television, audio, direct mail, and digital channels . they combine high-impact creative, data-driven media buying, and proprietary marketing technology to deliver scalable, long-term results. known for their collaborative culture, they empower employees to innovate, grow professionally, and make a global impact while helping brands thrive through tailored strategies and measurable performance. job description as a reporting quality assurance analyst , you will ensure the integrity of incoming reports, maintain organized documentation, and verify dashboard accuracy for global campaigns. your expertise will drive the precision and reliability that performance marketing success depends on. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm est work setup: work from home / remote your daily tasks daily log management: ensure daily receipt of logs and reports from all external vendors. vendor communication: act as the primary point of contact for vendors regarding log submissions and reporting issues or follow-ups. documentation: maintain comprehensive and organized documentation of reporting schedules, formats, and issues for each partner. quality assurance: verify that incoming reports are correctly ingested into the reporting funnel/system. dashboard accuracy: perform regular qa to ensur...
Connecting people to care with every call this role gives you the time to care for patients and yourself, with space to grow professionally while enjoying life beyond work. step into a future where your skills make a real impact. job description as a customer service representative , you’ll deliver seamless support by assisting patients with appointment scheduling, insurance verification, and billing inquiries. you’ll serve as a crucial link between patients and healthcare providers, ensuring efficient, accurate, and compassionate communication from the first call to the completion of care. job overview employment type: indefinite-term type contract shift: monday to friday, day shift salary: cop 3,300,000 work setup: onsite, bogotá & medellin your daily tasks extend a warm welcome and provide comprehensive assistance to patients over the phone for inquiries, appointment scheduling, and general information address patient queries concerning scheduling, insurance policies, and billing matters validate patient eligibility for appointments and procedure codes educate patients about insurance coverage, including copayments, coinsurance, and deductibles verify insurance details and collaborate with providers for accurate billing serve as a vital communication link between patients and healthcare providers dispatch telephone encounters for medication refill requests and referrals, ensuring prompt responses maintain accurate and detailed patient records by thoroughly documenting insurance information, appointments, and all communication history use electroni...
Job description engineering cloud solutions that empower tomorrow’s businesses our client, altanora, is a montreal-based it solutions leader specializing in virtualization, cloud infrastructure, and managed it services for smb and mid-market companies . since 2005, they have been delivering cutting-edge solutions, from vdi and desktop-as-a-service (daas) to hybrid and private cloud systems, endpoint management, and it training. as one of north america’s most certified citrix platinum partners, they combine technical expertise with tailored strategies, empowering businesses to innovate, scale, and thrive in a competitive digital landscape. job description as an aws administrator , you will deploy, configure, and optimize aws environments, ensuring performance, security, and cost efficiency. you will automate deployments, manage networking, implement security controls, and collaborate with devops teams to support ci/cd pipelines and containerized applications in a dynamic, global cloud infrastructure. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm est work setup: hybrid, bogotá and medellín your daily tasks deploy, configure, and manage aws cloud environments to support business operations monitor and optimize cloud resources for performance, cost efficiency, and security implement and maintain iam roles, policies, and access controls to ensure data security automate cloud deployments using infrastructure as code (iac) tools such as terraform or cloudformation manage and optimize aws networking, in...
Job description connect people through campaigns that inspire and engage join a global digital marketing and community management role where campaigns travel the world. expand your skills, grow your reach, and make your mark shaping communities, driving loyalty, and building brand stories that leave a lasting impact. job description as a campaign & community manager , you will lead loyalty programs, plan and execute targeted email campaigns, manage crm workflows, and collaborate with creative teams to engage global audiences. this role blends strategy and hands-on execution to grow brand communities and strengthen customer connections across digital channels. job overview employment type: indefinite term type contract shift: monday to friday – flexible schedule with availability during us et business hours work setup: work from home / remote your daily tasks manage the customer loyalty program to drive retention and in-store engagement plan and execute b2b and d2c campaigns using klaviyo maintain and optimize crm workflows and marketing automations via zoho (crm, commerce, landing pages) lead newsletter development, giveaways, product drops, and promotions collaborate with product and design teams to create engaging customer content monitor and report on campaign performance (ctr, open rates, engagement metrics) ensure consistent tone and messaging across all channels engage directly with customers for loyalty feedback and insights requirements the qualifications we seek 2+ years in email marketing or crm 2–4 years of experience in digital ma...
Job description leading the future of service in digital insurance in the fast-moving world of bpo and digital insurance, this role offers the perfect policy for work-life balance. protect your personal time like a premium asset while growing your career in a thriving, future-proof sector. job description as a supervisor bpo , you will lead and mentor a team of customer service representatives, driving performance through coaching, monitoring, and process improvements. you’ll collaborate with leadership to implement strategies, optimize workflows, and ensure exceptional customer experiences in the digital insurance space. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 06:00 pm est work setup: onsite, bogotá and medellin your daily tasks team leadership & development: mentor csrs, supporting both their professional and personal growth. lead team meetings and conduct developmental exercises. conduct coaching and customer service/advocacy sessions to enhance professional skills. facilitate weekly call reviews and monthly one-on-one sessions with each team member. performance management & accountability: ensure csrs meet departmental performance metrics through shadowing, active call monitoring, and coaching. proactively identify areas for improvement through investigation. operational excellence: work closely with the matic customer service leadership team to refine processes and implement new initiatives. provide daily and real-time monitoring of work queues and schedules to optimize capacity and impr...
Job description lead the way in smarter hr and retirement services join a role where hr expertise meets retirement plan mastery. this global career opportunity lets you shape workforce solutions, partner with international teams, and make your mark on the hr outsourcing industry while building a future that grows with you. job description as a retirement specialist , you support the consultant team in administering retirement plans, ensuring accurate setup, documentation, and compliance. you communicate with clients, business advisors, and partners to deliver administrative support and guidance for plan employees, retirees, and beneficiaries while maintaining exceptional service standards. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am – 05:00 pm cst / col work setup: work from home / remote your daily tasks essential duties assist in the administration of the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans submit contribution files for the multiple employer retirement plan, the pooled employer retirement plan, and outside client plans review and confirm employee enrollment forms and distribution requests for worksite employees of the multiple employer plan and pooled employer plan review documentation for accuracy and completeness and secure any missing information set up employee plans, plan elections, and loan deductions in the payroll system provide outstanding customer service with the ability to communicate eligibility criteria, enrollment process, and...
Job description redefining insurance knowledge, one innovation at a time our client, pronavigator, is a trailblazing insurance technology company transforming how insurance organizations access and manage their most important knowledge . trusted by over 125 insurance organizations, they deliver a cutting-edge platform that improves efficiency, enhances team satisfaction, and drives business growth. with a culture rooted in collaboration, creativity, and high performance, our client offers an environment where innovation thrives, ideas are valued, and every team member contributes to shaping the future of the insurance industry. job description as a customer success coordinator , you will support customer success managers in delivering client requirements through effective communication, content management, and project coordination. you will track progress, prepare reports, and ensure timely, high-quality deliverables that strengthen client relationships and drive successful outcomes. job overview employment type: indefinite term type contract shift: monday to friday, 08:00 am - 05:00 pm cst work setup: work from home / remote your daily tasks client support: work closely with customer success managers to address and fulfill client requirements, including content-related requests. content coordination: assist in developing and managing client-facing content such as reports, training materials, and presentations. meeting management: attend client meetings, take detailed notes, identify action items, and ensure follow-up on next steps. reporting & analytics: d...
Job description turning claims into justice—one case at a time our client, your insurance attorney, is a powerhouse in the legal services industry, known for fiercely representing individuals in insurance disputes involving property damage, personal injury, nursing home negligence, and more . with over 300 employees and 45+ attorneys across five u.s. states, they’ve recovered more than $750 million for over 75,000 clients. their commitment to justice, diversity, and client-first advocacy makes them a top-tier firm—and an incredible place to grow your legal career. job description as a claims assistant , you will support case management by preparing legal documents, maintaining organized case files, and serving as a key liaison between attorneys, clients, and insurance companies. your attention to detail and strong communication skills will ensure the smooth flow of pre-suit legal processes. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 06:00 pm est or col work setup: onsite, bogotá and medellin your daily tasks support attorneys by preparing and organizing documentation, including gathering records and relevant information communicate regularly and promptly with clients, insurance companies, and third parties to collect information and provide updates on cases maintain accurate, organized, and up-to-date case files within the firm’s case management system handle and organize incoming and outgoing correspondence and emails efficiently act as the primary liaison for pre-suit communication between clients, ...
Turning claims into justice—one case at a time our client, your insurance attorney, is a powerhouse in the legal services industry, known for fiercely representing individuals in insurance disputes involving property damage, personal injury, nursing ...
Where people matter, and mortgages mean more our client is a top-ranking mortgage lender with over two decades of excellence in providing tailored lending solutions and seamless customer experiences. recognized nationally for their outstanding workpl...
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