Join or sign in to find your next job join to apply for the data analyst role at auxis join to apply for the data analyst role at auxis job summary as a data analyst, you’ll play a critical role in connecting the dots between our operations and busin...
Job summary the individual will serve as the main point of contact with senior executives of clients as well as institutions of the colombian government aimed at developing the activity of service centers in the country, networking and technology tre...
Customer service supervisor location co-barranquilla posted date 2 hours ago(12/7/2023 2:00 pm) job id 2023-3011 # positions 1 category business support job summary the supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the person will provide support, direction, monitoring, and coaching to the assigned team in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, this person will work with team leads to monitor overall team performance, including achieving target transactional volume and quality measures, by the contractual and operational standards of the account. the supervisor will establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. in this capacity, the supervisor will also be directly involved in handling escalated issues related to customer calls and related transactional activity responsibilities team supervision: serve as the “go-to” person on the customer service team, providing support and subject matter knowledge to other team members, as required. support team leads and agents on the escalations of questions and issues related to processes and brand standards. establish and administer team schedules to ensure the required coverage and service level compliance. work with team leads to prepare service level reports and pr...
Customer service team lead location co-barranquilla posted date 26 minutes ago(12/14/2023 4:27 pm) job id 2023-3012 # positions 2 category business support job summary the team lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis customer service clients to ensure high levels of customer satisfaction and productivity. the team lead will provide support, direction, monitoring, and coaching to the assigned agents in all areas of job performance, including consumer contact processing, problem resolution, and work planning. also, the team lead will work with the customer service supervisor to monitor overall team performance, including achieving target transactional volume and quality measures, following the contractual and operational standards of the account. the lead will work with the supervisor to establish and monitor workflow efficiencies, daily work volumes and work schedules to ensure that the company's customer service goals are met. responsibilities team lead plays a critical role in managing the daily operation of a local team of 10+ professionals servicing international clients. manages team productivity and utilization-focused on client-specific kpis and goals set by auxis management. designs and implements process improvements. support the administration of management tasks associated with payroll, separations, leaves of absence (loa), short term disability (std), and on-boarding of new hires. monitor overall team workload and reallocate/delegate tasks as necessary t...
Job summary: the ai & automation engineer is responsible for the design, development, and maintenance of automation solutions that enhance the efficiency and accuracy of business processes. this role involves collaborating with cross-functional teams to build advanced ai models and automation workflows, troubleshooting complex technical issues, optimizing systems, and integrating innovative ai technologies. the engineer will also provide expert guidance on escalated technical problems and manage projects from inception to completion. given the deployment of uipath orchestrators in both cloud and on-premises environments, proficiency in cloud platforms like azure or aws is critical. responsibilities: - automation and ai development: design, develop, and deploy automation processes and ai-driven solutions to streamline business operations and enhance efficiency. - infrastructure management: design, implement, and maintain the uipath infrastructure, including servers, databases, and storage, ensuring high availability and performance of the platform in both cloud and on-premises environments. - technical troubleshooting: serve as an escalation point for complex technical issues, providing l2 support and troubleshooting infrastructure-related problems. - system monitoring and optimization: monitor system performance, identify potential issues or bottlenecks, and collaborate with development teams to optimize the uipath platform for scalability and performance. - documentation: develop and maintain technical documentation, including process definition documents (pdds) and ...
Job summary: the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities: - answer customer calls regarding client services (passports and visas) - meet all agent kpi’s including call efficiency, quality, quantity and nps customer satisfaction scores. - treat people with respect under all circumstances, instill trust in others, and uphold the values of the organization. - walk customers through the process and educate them on the requirements. - educate customers on timeframes and checklist processes, outlining key components to ensure timely release of passport. - resolve customer concerns through a one call resolution vision. - listen carefully to our customers to ensure appropriate responses. - tactfully handle upset customers with empathy. - mirror service offerings to travel needs – offer upgrades/downgrades appropriately. - communicate with customers inside and/or outside the company where considerable resourcefulness, tact and procedural knowledge are required. - input all concerns or suggestions for company follow-up, as well as survey responses. - adhere to department guidelines when servicing our customers. - complete the necessary follow-up actions to notify the appropriate departments of problems that could impact customer satisfaction. - notify management of problems or trends and provide feedback both via email and ...
Job summary are you passionate about precision, client service, and making an impact? auxis is looking for a payroll specialist to join our dynamic customer care organization! in this role, you'll be the trusted advisor for our clients, ensuring payroll is processed accurately, efficiently, and in full compliance with u.s. federal, state, and local regulations. responsibilities - process payroll for assigned client companies, by entering job codes, hours, salaries, deductions and in some instances certified payroll - process employee maintenance, as needed, for assigned client payrolls and file payroll reports. - print/save payroll reports for company use and client special requests - review ytd total for tax limits - maintain up to date knowledge on flsa rulings - prepare invoice adjustments and edit the adjustments. add express mail charges and other special reports charges, if necessary - update worksite employee and client records in applicable systems, as needed. communicate with other departments regarding changes. - maintain and keep current all payroll shipping information reflecting changing promptly to the logistics department - compile information and prepare request for void and stale dated checks, miscellaneous invoices, stop payments, etc. - communicate with client companies over the telephone and via email - ensure the confidentiality of client and worksite employee data - cover other payroll specialists in their absence - promotes a positive work environment by maintaining respectful interactions with management, employees, and clients, and helps drive...
Se llevará a cabo la quinta rueda de empleo virtual invest in bogotá , en la que empresas de diferentes sectores presentarán más de 2700 vacantes en tecnología, video juegos, salud, retail, alimentos procesados, áreas administrativas y servicio al cliente para bogotá y el resto del país. la rueda de empleo se llevará a cabo el jueves 3 de junio y participarán entre otras empresas: bimbo, falabella, farmatodo, sutherland, jam city, espacolaser, auxis, nuvola business consulting, konecta, protección, heinsohn, folks y atento. se hará la presentación de la ruta de trabajo de bogotá trabaja. el evento es organizado por la cámara de comercio de bogotá, distrito capital, secretaría de desarrollo económico de bogotá, cluster software y ti e invest in bogotá. el evento no tiene ningún costo y podrán participar todas las personas interesadas previo registro en la página web: el evento se llevará a cabo desde las 8:30 a.m. hasta las 4:00 p.m. allí también encontrarán la agenda y conferencias que se realizarán ese día. para información de futuras convocatorias y ofertas laborales, los invitamos a seguirnos en las redes sociales en el comparta la información utilizando los botones de las redes sociales....
Accounting clerk - gl location co-barranquilla | co-bogotá posted date 2 weeks ago(12/29/2023 9:01 am) job id 2023-2981 # positions 3 category business support job summary the individual will be responsible for ensuring that all accounting transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for related tasks associated with accounting transactions to journals, ledgers and other records. will work directly with the sr. accounting clerk and staff accountant managing and resolving issues as well as following up on open items for the accounts assigned. will be responsible to perform the month end close activities assigned on time. responsibilities service delivery achieve service delivery goals based on sla with customers, quality and productivity. assist in creation and maintenance of process documentation for customers operational performance assist with the core monthly assigned activities per function in the finance and accounting area ensure compliance of internal and customer´s policies and controls innovation and performance improvement support improvement initiatives aimed to gain efficiency in the account career and development meet with the assigned training and development plan skills and experience english – spanish language (oral and writing 80 % or higher), (b2 or above). technical degree in finance or accounting, or current student of a bachelor's degree in business administration, finance, accounting or a related field. general...
Senior accounts receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:08 pm) job id 2023-3041 # positions 1 category fao job summary as a sr. accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong ar expertise, attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. as a subject matter expert, provide support and coaching to the more junior ar clerks with inquiries related to the ar process follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate paym...
Auditor location co-barranquilla | co-bogotá posted date 1 month ago(11/28/2023 7:26 am) job id 2023-2991 # positions 1 category fao job summary the auditor plays a vital role in conducting financial, operational, and compliance audits within the organization. work under the guidance of the audit manager and audit supervisor to evaluate internal controls, assess risks, and provide recommendations to enhance processes and mitigate risks. the auditor is responsible for executing audit procedures, documenting findings, and contributing to the preparation of audit reports. responsibilities execute audit procedures in accordance with established audit plans and objectives. evaluate the effectiveness of internal controls, risk management, and governance processes. review financial statements, operational processes, and compliance with regulations. identify control deficiencies, process inefficiencies, and areas of risk. document audit findings and prepare work papers in a clear and organized manner. assist in the preparation of audit reports, including recommendations for improvement. collaborate with team members to address audit findings and implement corrective actions. stay updated on relevant regulations, accounting standards, and auditing practices. utilize audit software and data analytics tools to enhance audit procedures. contribute to the development and improvement of audit programs and procedures. skills and experience technical thorough knowledge of auditing principles, practices, and methodologies. proficiency in using data analytics tools and audit software to anal...
Collections analyst location cr-h-costa rica | co-barranquilla | co-bogotá posted date 1 week ago(1/3/2024 1:57 pm) job id 2024-3074 # positions 1 category fao job summary as a collections clerk, you will be responsible for handling the collections process on behalf of our clients. your primary goal will be to ensure timely and accurate collection of outstanding payments from customers, while maintaining strong relationships and providing excellent customer service. the ideal candidate will have a solid understanding of collections procedures, strong communication skills, and the ability to work efficiently in a fast-paced environment. responsibilities manage a portfolio of client accounts and perform collections activities to ensure timely payment of outstanding invoices. utilize various communication channels (phone, email, mail) to contact customers and address payment delinquencies, negotiate payment arrangements, and resolve outstanding issues. document all collection activities, including customer interactions, payment commitments, and updates on account statuses, using our internal systems. follow company and client-specific collections policies and procedures, ensuring compliance with industry regulations and guidelines. collaborate with internal teams, such as client services and accounting, to obtain necessary information, resolve disputes, and provide updates on collection efforts. provide exceptional customer service by promptly responding to customer inquiries and addressing concerns related to billing and payment. generate regular reports on collections perfor...
Account receivable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:23 pm) job id 2023-3044 # positions 3 category fao job summary as an accounts receivable clerk, you will be responsible for the accurate and efficient processing of client invoices, tracking and managing outstanding receivables, and ensuring timely collections. your role will play a critical part in maintaining positive client relationships and optimizing cash flow for our clients. this position requires strong attention to detail, excellent organizational skills, and the ability to work collaboratively with internal and external stakeholders. responsibilities generate accurate and timely client invoices based on contract terms and billing schedules. review and verify invoices for accuracy, completeness, and adherence to company policies. coordinate with internal teams to obtain necessary information for invoicing. address client inquiries related to invoices promptly and professionally. monitor and manage outstanding receivables for multiple client accounts. ensure timely and accurate application of payments received. investigate and resolve discrepancies or issues related to payments and client accounts. follow up with clients on overdue payments through calls, emails, or other communication channels. maintain accurate records of client payments, adjustments, and collection activities. collaborate with clients to establish and communicate payment terms and schedules. monitor and analyze cash flow trends and aging reports to identify potential collection issues. recommend and implement strateg...
Job summary the sr. accountant is a senior-level position reporting directly to the accounting supervisor. the senior accountant is responsible for managing and overseeing the daily operations of the accounting department, ensuring accurate and timely financial reporting, and providing guidance to other members of the accounting team. the senior accountant also assists in the development and implementation of accounting policies, procedures, and controls to ensure the organization's financial operations complywith generally accepted accounting principles (ifrs-gaap). the sr. accountant must be able to work in a fast-paced environment with a demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. responsibilities - oversee the day-to-day operations of the client’s accounting department, including managing.the general ledger, accounts payable, accounts receivable, and payroll functions. - ensure timely and accurate financial reporting by preparing and reviewing financial statements, including balance sheets, income statements, and cash flow statements. - ensure compliance with ifrs-gaap and other regulatory requirements by maintaining up-todateknowledge of accounting principles and standards and keeping abreast of changes in accounting regulations and industry trends. - develop and implement accounting policies, procedures, and controls to ensure the accuracy and completeness of financial data, including reviewing and updating accounting manuals and processes as needed. - work closely wit...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities - maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. - assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. - support the month-end and year-end close processes by preparing journal entries andreconciling accounts. - assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. - participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. - respond to inquiries from other departments and external parties regarding accounting-relatedmatters. - support the accounting team with other duties as needed. skills and experience general requirements - bachelor's degree in accounting career. - 3+ years of experience in accounting or finance. - knowl...
Auxis colombia - virtual job fair location cr | co-barranquilla | co-bogotá posted date 1 hour ago(1/16/2024 11:02 am) job id 2024-3085 # positions 20 category admin job summary complete our online application to receive an invitation to our job fair from january 29th to february 2nd! during this virtual event, you will have the opportunity to have one-on-one sessions with the recruiting team, gain insight into our different functions, and learn about our core values and what you can expect from auxis’ unique culture. we currently have openings in the following positions : customer service agents (20) customer service analyst mandarin (1) staff accountant (5) auditor (1) accounts payable clerk (10) accounts recievable clerk (10) senior accountant (5) collections analyst (3) accounting clerk (10) accounts payable/receivable supervisor (1) accounts receivable lead (1) accounts payable lead (1) senior accounts receivable clerk (2) retail analyst level i (5) service desk level i (5) junior rpa (3) benefits - permanent contract (health, pension, layoffs) - prepaid medical plan - life insurance plan - career plan. - training and development programs. - employee recognition program. - paid time off and family-paid leave. - paid day off for your birthday! - auxis english internal program - referral program. -hybrid positions. responsibilities auxis is a management consulting and outsourcing firm focused on helping senior executives achieve peak performance in their back office so they can become more scalable, cost-effective and innovative. our areas of focus include: nea...
**job summary**: - the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high level overview of the activities to be performed for this function. this position might require travel to client sites that are located outside of costa rica area. **responsibilities**: - financial package production of associations (property management) - journal entry processing. - preparation of accruals in gl. - chart of account maintenance. - bank & general ledger reconciliations. - systems/modules reconciliations (i.e., erp). - fixed asset administration. - daily batch upload to erp systems. - intercompany processing. - monitor cash balance with company bank accounts. - analyze data and take action when out of balance conditions occur. - in addition, the staff accountant supports the senior accountants in gathering data and reporting on the department's processing metrics including determining relevant statistical data to measure. - this position requires a mid-level of communication to internal and external customers, proposals to management for process improvement solutions, ad-hoc report development for special projects. **skills and experience**: - 2 - 4 years’ experience working in general accounting area, preferably for a company with us operations. - english level b2. - kno...
Job summary: the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high level overview of the activities to be performed for this function. this position might require travel to client sites that are located outside of costa rica area. **responsibilities**: - financial package production of associations (property management) - journal entry processing. - preparation of accruals in gl. - chart of account maintenance. - bank & general ledger reconciliations. - systems/modules reconciliations (i.e., erp). - fixed asset administration. - daily batch upload to erp systems. - intercompany processing. - monitor cash balance with company bank accounts. - analyze data and take action when out of balance conditions occur. - in addition, the staff accountant supports the senior accountants in gathering data and reporting on the department's processing metrics including determining relevant statistical data to measure. - this position requires a mid-level of communication to internal and external customers, proposals to management for process improvement solutions, ad-hoc report development for special projects. skills and experience: - 2 - 4 years’ experience working in general accounting area, preferably for a company with us operations. - english level b2. - knowledge of a...
Accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:57 pm) job id 2023-3042 # positions 3 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoice and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center. responsibilities process and code invoices accurately and efficiently, ensuring adherence to company policies and procedures. review and verify invoices for appropriate documentation and approvals. communicate with vendors and suppliers to resolve any discrepancies or issues related to invoices or payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and timeliness. reconcile vendor statements and resolve any outstanding balances or discrepancies. maintain accurate and organized financial records, including invoices, payment documents, and related correspondence. assist in month-end and year-end closing processes, including reconciling accounts payable transactions and preparing reports as needed. collaborate with other departments, such as pu...
Job summary are you a detail-oriented professional with a passion for benefits analysis and problem-solving? join our dynamic team as a senior benefits analyst (tier 2) and play a key role in ensuring the accuracy and integrity of our benefits processes. we’re a team that values collaboration, innovation, and continuous improvement. if you're ready to take your benefits expertise to the next level and make a meaningful impact, we’d love to hear from you! about the role as a senior benefits analyst (tier 2), you’ll be hands-on in analyzing and resolving benefit-related variances. you’ll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. responsibilities - investigate and resolve benefit variances documented in our crm system (client space) - build and maintain strong relationships with benefit carriers for efficient issue resolution - collaborate with benefits accounting and operations teams to ensure seamless communication - own the resolution process for benefit reconciliation discrepancies - conduct detailed audits of benefit plans as needed - recommend process improvements to management - maintain accurate documentation in line with records retention policies skills and experience qualifications - bachelor’s degree preferred (or equivalent experience) - 2+ years in a benefits-related role, with experience supporting u.s.-based clients - prior experience in a peo environment, especially in benefits or accountin...
Job summary we are looking for a motivated and detail-oriented junior sourcer to join our talent acquisition team in colombia. this is a great opportunity for someone beginning their career in human resources—especially students or recent graduates from sena in areas such as human resources, business administration, psychology, or data analysis. in this role, you will play a key part in identifying and engaging potential candidates, supporting the recruitment process, and contributing to the growth of our teams across the organization. responsibilities - source candidates using platforms like linkedin, job boards, and internal databases. - conduct initial candidate screenings to evaluate interest and availability. - maintain and update candidate pipelines in the applicant tracking system (ats). - collaborate with recruiters to understand hiring needs and align sourcing strategies. - schedule interviews and manage candidate communications. - assist in preparing recruitment reports and handling administrative tasks. - support recruitment events, job fairs, and initiatives with sena. skills and experience - active sena student or recent graduate in human resources, business administration, psychology, or related fields. - english level: a2 (basic – able to hold simple conversations). - genuine interest in building a career in talent acquisition. - strong communication, organization, and interpersonal skills. - basic knowledge of microsoft office and excel. - proactive, curious, and eager to learn. - availability to work from the office twi...
Senior accounts payable clerk location co-bogotá posted date 2 weeks ago(12/28/2023 3:37 pm) job id 2023-3040 # positions 1 category fao job summary the individual will be responsible for ensuring that all payables, travel & expense and/or vendor control transactions are processed efficiently and effectively, in accordance with established service levels and other contractual requirements. the individual will be responsible for all related tasks associated with invoices and payment processing, including receiving, recording, posting and verifying accounts payable transactions to journals, ledgers and other records. responsibilities including working with the migration team on the transition of bpo functions from the various markets to auxis’ costa rica service center, as well as supporting the to-be process design, organizational design, technology deployment to support these operations. responsibilities review, process, and code invoices accurately and efficiently, ensuring compliance with company policies and procedures. verify invoices for appropriate documentation, approvals, and accurate general ledger coding. resolve complex issues and discrepancies related to invoices, payments, and vendor accounts. coordinate with vendors and suppliers to address inquiries, resolve disputes, and ensure timely and accurate payments. prepare and process payment batches, including checks, wire transfers, and electronic payments, while ensuring accuracy and adherence to payment terms. reconcile vendor statements and proactively follow up on outstanding balances or discrepancies. analyze...
Soc analyst location co-barranquilla posted date 10 hours ago(1/12/2024 5:34 pm) job id 2024-3088 # positions 1 category ito job summary the soc analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support security threat incidents. responsibilities provide l1/l2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks. understand services of microsoft windows server os, such as dhcp, dns, ad, and ca. proactively ensure the highest level of systems and infrastructure availability. work with client application teams to resolve operating system, availability and performance related issues. monitor security, backup, and redundancy with systems according to predefined set of standards. work closely with and in support of the it service desk, engineering team and vendors to expedite issue resolution. review logs of events regularly depending on their organization/clients’ requirements. proper administration of assigned tickets including, documentation, updating, managing ticket performance. identify opportunities for alert reduction and automation. contribute to the enhancement of standard operational procedure documentation. identify alert patterns and suggest solutions. properly identify, manage, prioritize and document security threat incidents. skills and experience english – spanish language (oral and writing 85 % or higher), (b2+ or above). 1+ years...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities - maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. - assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. - support the month-end and year-end close processes by preparing journal entries andreconciling accounts. - assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. - participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. - respond to inquiries from other departments and external parties regarding accounting-relatedmatters. - support the accounting team with other duties as needed. skills and experience general requirements - bachelor's degree in accounting career. - 3+ years of experience in accounting or fina...
Job summary the staff accountant position reports to the accounting supervisor. the position performs various senior and mid-level accounting tasks on a daily and monthly basis, including processing of journal entries, support to the month-end close, key account reconciliations, bank reconciliations, and support to the reporting package. the following is a high-level overview of the activities to be performed for thisfunction. the staff accountant will assist in ensuring timely and accurate financial reporting and compliance with generally accepted accounting principles (gaap-ifrs) and other regulatory requirements. responsibilities - maintain the general ledger by recording transactions, ensuring accuracy and completeness, andreconciling accounts. - assist in preparing financial statements, including balance sheets, income statements, and cashflow statements, ensuring accuracy and completeness. - support the month-end and year-end close processes by preparing journal entries andreconciling accounts. - assist in maintaining and updating accounting policies, procedures, and controls to ensurecompliance with gaap ifrs-and other regulatory requirements. - participate in special projects, such as audits, budgeting, and forecasting, as assigned bymanagement. - respond to inquiries from other departments and external parties regarding accounting-relatedmatters. - support the accounting team with other duties as needed. skills and experience general requirements - bachelor's degree in accounting career. - 3+ years of experience in accounting or fina...
Customer service analyst mandarin location co-barranquilla posted date 4 hours ago(12/26/2023 10:03 am) job id 2023-3025 # positions 1 category customer service job summary the customer service analyst will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting auxis managed services and customer service clients to ensure high levels of customer satisfaction and productivity. responsibilities confer with customers by telephone to provide information about products and services, to take /modify orders or account information, or to obtain details of complaints. keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. check to ensure that appropriate changes were made to resolve customers' problems. contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. refer unresolved customer grievances to designated departments for further investigation. determine charges for services requested, collect payments, and/or arrange for billing. complete trouble ticket forms, prepare change of address records, and issue service discontinuance orders, using computers. obtain and examine all relevant information to assess the validity of complaints and to determine possible causes, such as extreme weather conditions that could incr...
Hr services analyst (care center analyst) join to apply for the hr services analyst (care center analyst) role at auxis hr services analyst (care center analyst) 3 days ago be among the first 25 applicants join to apply for the hr services analyst (care center analyst) role at auxis get ai-powered advice on this job and more exclusive features. job summary the hr services analyst will provide professional business and customer service support, both individually and as part of a team, with a focus on assisting auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity. this role will provide direct support for all inbound calls, emails, chats, text messages, etc., answering product and service-related questions and providing the necessary support to resolve their situation . job summary the hr services analyst will provide professional business and customer service support, both individually and as part of a team, with a focus on assisting auxis-managed services and customer service clients to ensure high levels of customer satisfaction and productivity. this role will provide direct support for all inbound calls, emails, chats, text messages, etc., answering product and service-related questions and providing the necessary support to resolve their situation . responsibilities deliver first contact resolution. professionally handle high-volume inbound calls promptly . follow specific communication guidelines and escalation protocol while handling calls by topic. identify customer and worksite emp...
Job summary as a data analyst, you’ll play a critical role in connecting the dots between our operations and business results. you will go beyond the data, to ask meaningful questions about what that data means for the performance and health of our b...
Join to apply for the senior benefits analyst (tier 2) role at auxis 1 week ago be among the first 25 applicants join to apply for the senior benefits analyst (tier 2) role at auxis job summary are you a detail-oriented professional with a passion fo...
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