Job description agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - provide first-level shopify technical support, troubleshoot critical issues, and escalate as needed; - conduct incident analysis, postmortems, and document resolutions for continuous improvement; - engage with product management and business partners on system capability, design, and solutions; - work with development to ensure technical requirements, best practices, performance, and security; - support project management with effort estimates, planning, and removing technical roadblocks; - develop key system components, identify reusable modules, and optimize delivery time; - research platform capabilities and opportunities for the ecommerce roadmap; - perform code analysis, develop patches, and implement new platform features; - participate in code reviews, unit testing, and technical validation of updates. must haves - 5+ years of shopify development experience , with knowledge of shopify plus; - solid understanding of the systems development lifecycle (sdlc) and methodologies; - flexibility to occasionally work 12-hour shifts as part of a rotating schedule, including some weekends and holidays, within a...
Agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! what you will do - provide first-level shopify technical support, troubleshoot critical issues, and escalate as needed; - conduct incident analysis, postmortems, and document resolutions for continuous improvement; - engage with product management and business partners on system capability, design, and solutions; - work with development to ensure technical requirements, best practices, performance, and security; - support project management with effort estimates, planning, and removing technical roadblocks; - develop key system components, identify reusable modules, and optimize delivery time; - research platform capabilities and opportunities for the ecommerce roadmap; - perform code analysis, develop patches, and implement new platform features; - participate in code reviews, unit testing, and technical validation of updates. must haves - 5+ years of shopify development experience , with knowledge of shopify plus; - solid understanding of the systems development lifecycle (sdlc) and methodologies; - flexibility to occasionally work 12-hour shifts as part of a rotating schedule, including some weekends and holidays, within a 24/7 support envi...
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