Hi, I'm Martha Garces , your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Billing Systems Analyst who will: - Meets with clients or internal teams to gather and document billing requirements and/or tasks.- Assumes overall responsibility for billing procedures and analyses.- Develop and maintain documentation for all client and/or internal processes and procedures.- Primary contact point for client’s billing interests and work toward resolution of issues/problems during billing cycles.- Understand end-to-end systems and interfaces.- Strong written/verbal communications and interpersonal skills.- Ability to work independently and in a customer environment.- Analyze solutions for customer requirements.- Understanding of configuration and release management processes, procedures and practices.- Ability to troubleshoot issues discovered in automated processes. Our Guiding Principles Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits- Work from Home, in-office, or hybrid- Employee Belonging Groups- Healthcare: Dental, Medical- Paid Vacation, Volunteer, and Holiday Time Off- And so much more! Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here. LI-Remote Location(s): CO.Bogota.OfficeBrazil Remote Accommodation: Our Guiding Principles: Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. Our Story: CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.