Job description: We are looking for an Administrative and operational support to the Benefit Services Sales team. This role plays a critical part in facilitating the sales process, maintaining CRM accuracy, and supporting communication between sales representatives, broker partners, and internal teams. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment. Responsibilities: - Support the Benefit Services Sales team by preparing quotes, proposals, and sales agreements - Maintain accurate CRM records and ensure timely updates to sales opportunities - Coordinate with Sales Operations, Implementation, and Outreach teams to support smooth handoffs and process execution - Prepare and deliver sales materials and collateral to internal and external stakeholders - Engage with broker partners and clients to support the sales process and ensure clear communication - Generate reports related to sales activities, pipeline, and performance metrics - Assist with follow-up on sales leads and help identify opportunities for upselling - Contribute to process improvements to enhance sales team efficiency and accuracy