INCIDENT ANALYST - E589

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Job summary In the role of Incident Senior Analyst, you're responsible for responding to account-level threats and attacks at scale. This includes event and incident triage, threat-actor journey mapping, containment, remediation, and identification of root cause contributors. Responsibilities - Respond to account-level attacks targeting any of Scotiabank's products and digital properties in Canada in accordance with our incident protocol, incident communication matrix, service-level commitments, and all associated playbooks. - Produce and provide timely incident communications for a variety of audiences in accordance with the incident management protocol, incident communication matrix, and associated playbooks to ensure awareness and appropriate levels of engagement as part of response activities. - Identify systemic issues, reoccurring problems, and identified threats/vulnerabilities to our Fraud Problem Management function. - Work to maintain and exceed established incident management KPIs including mean-time-to-detect (MTTD), mean-time-to-containment (MTTC), mean-time-to-remediation (MTTR) as measured by event type and severity. Dimensions - Responding to significant disruptive events in direct partnership with peers across Fraud Threat Management as well as those in Crisis Management, Cybersecurity Operations, Corporate Security, Privacy, Legal, and Global Incident Management. - The team is expected to triage ~1,096 events and 37 incidents annually, manage an inventory of 29 problems by the end of 2024, and reduce average gross annual incident related losses from $20MM to $4MM by 2027. Education / Experience - English B2+ conversational level - At least one (1) years of hands-on experience within a cyber-fraud or security incident management role. - Demonstrated knowledge in one or more of: incident management, threat-intelligence, and customer identity & access management (CIAM). Working Conditions - Work in a standard office-based environment; non-standard hours are a common occurrence including on-call incident management support. - Some global travel may be required. Ubicación(s): Colombia : Bogota : Bogota Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora

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