Job Title: Medical Appointment Setter – Spanish Speaker (Remote) Company: Elite Med Listings Job Type: Full-time | Remote | Contractor About Us Elite Med Listings is an American start-up supporting a client base of leading healthcare providers. Our mission is to facilitate patient access to healthcare by providing top-quality contact management services. We partner with a Free Clinic in California—one of the few remaining in the state—that offers compassionate, comprehensive care at no cost to medically underserved and uninsured populations. By scheduling appointments and assisting patients, we help improve quality of life, restore dignity, and reduce the burden on emergency rooms and public health resources. Join us and be part of our journey to transform access to healthcare! About the Role We are looking for a bilingual (English/Spanish) Medical Appointment Setter to join our growing team. You will handle incoming and outgoing patient calls for our Free Clinic account, helping patients schedule appointments with general and specialty volunteer providers. This is a remote position requiring fluent communication in both English and Spanish. Key Responsibilities - Make and receive patient calls in English and Spanish for appointment scheduling. - Verify patient information and update records accurately in the system. - Provide compassionate, patient-centered assistance, understanding the urgency of affordable care. - Answer basic questions regarding available services, appointment preparation, and clinic policies. - Coordinate with multiple providers to ensure smooth scheduling. - Maintain confidentiality and comply with HIPAA and clinic guidelines. Qualifications Required: - Fluent in both English and Spanish (written and verbal). - Previous experience in appointment setting, call centers, or patient coordination preferred. - Excellent communication, organization, and problem-solving skills. - Strong empathy and professionalism when speaking with patients. - Ability to work independently in a remote environment. - Basic computer skills and familiarity with scheduling systems. Preferred: - Experience in healthcare, dental, or medical office administration. - Knowledge of HIPAA compliance. Compensation & Benefits - Compensation: US$ 4.50/hour - Opportunities for Promotion: We reward top performers and promote from within. - Work From Home: 100% remote opportunity. Schedule - Monday to Friday: 2:00 PM – 7:00 PM (PST) - Saturday: 9:00 AM – 3:00 PM (PST) Why Join Us - Be part of an organization making a real impact in underserved communities. - Work with a passionate, mission-driven team. - Enjoy flexibility, autonomy, and growth opportunities. Job Type: Full-time Expected hours: 30 – 40 per week Application Question(s): - When can you start? Expected Start Date: 23/08/2025