Job summary Community Manager in Medellin, Antioquia. Lead a smooth-running operation, motivate a team, and create a great working environment to ensure customer satisfaction and retention. Qualifications - A good communicator, used to dealing with customers - ideally in the hospitality or events industry with 3+ years of strong customer service & escalation handling experience - Experienced with leading others - Comfortable with providing sales support - Happy taking ownership of problems and finding ways to solve them - Positive, enthusiastic, and able to adapt to fast-changing situations - Experience and confidence using MS Office and other basic IT equipment - Legally eligible to work in the Country you are applying within and at least 18 years old - B1 or higher level of English communication skills Responsibilities - Motivate your team to create a great working environment to ensure customer satisfaction and retention - Review billing to ensure all customers are current and walk the space to ensure everything is show ready for a tour in the morning - Run through the move in detail with your Community Associate, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over - Review paid time off requests for next month to ensure you have appropriate coverage and prepare for a 1:1 coaching conversation with one of your team members the next dat Skills - Customer service & escalation handling - Leadership - Sales support - Problem-solving - Adaptability - MS Office and basic IT equipment Benefits - Work life balance (no standard nights/weekends) - Generous paid time off plans (sick and vacation) - Paid Company Holidays per calendar year (in addition to your PTO accrual) - A quarterly bonus plan program, with a competitive salary rate - A bright and inspiring work environment - Training and development opportunities aligned with great career path opportunities - A professional workplace community (business casual attire required) Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora