Save the Children International has an exciting opportunity for a LAC Programme Operations Senior Advisor to join our global team. Team and Job Purpose The Programme Risk, Delivery and Performance team ensures that programme risks are systematically assessed, mitigated, and monitored in collaboration with relevant stakeholders. Additionally, through regional business partners, the team provides the first line of support to Country Offices, ensuring that programmes are delivered on time, with quality, and within budget, in accordance with the project management methodology (PMM). The team enhances programme delivery and performance by using relevant metrics, including those from the PRIME system, to guide decision-making and maintain accountability. Role purpose To provide continuous and consistent operational support to Country and National Offices in order to ensure the delivery of high-quality programmes, fostering and inclusive and collaborative environment aligned with Save the Children International's values of accountability and integrity. By guiding and supporting programme operations, the Operations Advisor contributes significantly to the global impact and sustainability of our organisation's mission. Job Title: LAC Programme Operations Senior Advisor Reports To: Senior Lead, Programme Operations LAC Work Pattern: Hybrid/Remote Contract Length: Permanent Grade: P Location: Any approved Save the Children International office location in the LAC region. For a full list of locations that Save the Children International can hire in, please visit: Time Zone (that the role holder must be available to work in) : LAC Region Time Zones (UTC/GMT hours or more) Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. Language Requirements: English & Spanish International Travel Requirements: up to % Principal Accountabilities Identify, escalate and support the management of operational issues and risks support in our programmes, ensuring the delivery of high-quality programming for children, in all contexts, where necessary. Provide capability-strengthening, coaching and mentoring to Countries and National Offices where needed. Contribute to the roll-out of relevant Quality Standards, policies, procedures and guidance. Monitor and analyse management data including the QSSA, IP Key Performance Indicators (KPIs), IPMI and/or Right First Time to inform decision-making, support implementers in identifying and auctioning improvements, and inform allocation of support. Establish peer relationships with country and national offices in region(s) and act upon their pain points. Document, communicate successes and lessons learned within the operations community. Experience and Skills Essential Substantive experience in programme operations support, preferably within a humanitarian or development sector context, with in depth knowledge of the LAC region. Proven track record of capability strengthening, coaching, and mentoring with evidence of impact on improved performance. Strong skills and experience in operational data monitoring and analysis, utilising tools such as Quality Standards Self-Assessment (QSSA), KPIs, Right First Time and IPMI to enhance decision-making and support operational improvements. Substantial experience advocating for operational staff, representing their views, and driving improvements in global forums, working groups, and initiatives. Relationship Buildering: Experience in building and managing effective relationships with a range of stakeholders, including senior management, country operations staff, and external partners, demonstrating a commitment to accountability and integrity. Collaboration: Demonstrable capability to work with country operational teams and respond to their needs, valuing varied perspectives and promoting inclusive practices. Risk Management: Proficient in identifying, managing, and mitigating operational risks. Communication: Excellent verbal and written communication skills, with the ability to communicate complex issues clearly to different audiences. Analytical Skills: Ability to synthesise complex information, evaluate options, and develop holistic solutions. Problem-Solving: Creative thinking with a strong ability to address operational challenges and implement solutions. Education and Qualifications Essential Bachelor's Degree: In Social Sciences, International Development, Business Administration, or a related field is essential. Relevant advanced degrees such as a Master's in related fields would be advantageous. Desirable Project Management Certification: Recognised certifications such as PRINCE, PMP, or equivalent are desirable. Qualified Trainer: Certification in training, coaching, or mentoring is desirable, demonstrating a commitment to developing others. Working at Save the Children International is the world's leading organisation for children, employing ~, staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in countries, we put the most deprived and marginalised children first. We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued. The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children , and reach every last child. Diversity, Equity and Inclusion and Equal Opportunities DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation. We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply. Reasonable adjustments will be made should any candidate invited to interview require this. Application Information Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes. Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment. Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within weeks of the advert deadline. Our recruitment process: Application review by our recruiting team based on your CV and cover letter Two-stage competency-based interviews with the hiring team Some recruitment may include an additional assessment or case study stage, or a third stage interview If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities. Save the Children does not charge a fee at any stage of the recruitment process.